NASH Birmingham Service Center Repairs Hot Bearings On A Holiday Weekend

Equipment emergencies and service related challenges arise in every industry, and at all different times of the year. In a critical situation where productivity is at risk users need a partner they can rely on - especially when an emergency occurs on off hours!

A long holiday weekend is a tough time to have a pump with hot bearing that is failing fast, and especially challenging if someone has a large paper mill running a critical operation 24 hours a day. The mill in Savannah, Georgia called the NASH Birmingham Service Center Manager - Daniel Rusu and he said “We need a swap-out exchange pump as quick as you can.”

Most challenging situations

The service center was at the ready again when the next emergency call came in

Challenge accepted. Daniel and his crew went to work on the 14,000 cfm, NASH CL14001 vacuum pump on Friday. They worked around the clock, and by Tuesday, the 34,000 pound vacuum pump was on its way to a very relieved customer. 

The service center was at the ready again when the next emergency call came in. This time from an Augusta paper mill with a competitor's cheap repair that was losing a bearing. 

Technical expertise

Daniel and his crew received the order on a Tuesday for a swap-out exchange of the 300 hp NASH Premier 2620 vacuum pump. By Wednesday, the stainless steel clad NASH pump was on the road. Crisis averted again.

No matter the location, industry, or day of the week, a global team of NASH Certified service centers and technicians ready to rise to the most challenging situations, even on a holiday weekend.