Smart Home

Roddy Bieber, a senior executive at American Fire Protection Group, is riding around in style these days in a new Jaguar F-PACE after winning ADI Global Distribution’s 2018 Customer Appreciation Car Giveaway Sweepstakes. For over 16 years, the company has been showing appreciation to its customers by presenting one lucky dealer each year with a new car. Entries for the Customer Appreciation Car Giveaway Sweepstakes are collected at all U.S. ADI Expos, and major industry trade shows throughout the year, and the winner is randomly selected. ADI’s Customer Appreciation Car Giveaway Sweepstakes ADI Global Distribution's main focus is to help our customers grow their businesses" John Sullivan, Senior Vice President of Strategic Accounts at ADI Global Distribution was on hand to award Roddy his new car. “ADI Global Distribution's main focus is to help our customers grow their businesses,” said Sullivan, adding “Our customers are extremely important to us, and this sweepstakes is just one of the things we do to express our gratitude for their support.” For 2019, ADI Global Distribution will be giving away a new Porsche Macan. Customers can see the vehicle up close and enter for a chance to win at ISC West or CEDIA shows, where the company will drive it right into the booth. Special hazards, alarm and detections expert Roddy Bieber, who was selected from more than 5,000 entries to win the sweepstakes, serves as Vice President for special hazards, alarm and detections. He has been with Minnesota-based American Fire Protection Group, Inc. (APFG) since 2015. Bieber formerly served as the General Manager of APi Systems Group for 10 years, before the two organizations merged. Bieber began his career in life safety in 1986 in Colorado and has been an owner and manager of several businesses in the industry. Loyal ADI Global customer “What a surprise! When I got the call from John Sullivan that I had won the sweepstakes and a new Jaguar I was shocked,” stated Roddy Bieber, adding, “I’ve been an ADI customer for over 25 years and my company, considers

American Fire Protection Group, Inc. (AFPG) is the expert when it comes to detecting and identifying Microbiologic Corrosion in fire sprinkler systems. There are several types of corrosion that can form in sprinkler pipe. Microbiologic Corrosion (MIC) When a pipe is leaking, it cannot be automatically assumed that the cause is Microbiologic Corrosion (commonly referred to as ‘MIC’). The following is a list of common corrosions: Galvanic Corrosion MIC Corrosion Localized Corrosion Erosion Corrosion Environmental Corrosion Crevice Corrosion Signs of MIC in sprinkler systems There are some key signs of Microbiologic Corrosion (MIC) in fire sprinkler systems While there are visual similarities between the aforementioned corrosions, there are some key signs of Microbiologic Corrosion (MIC) in fire sprinkler systems. There are test kits available where one can take a sample of the water and send it to a lab for testing. This is the simplest way to verify a system has MIC. Mentioned below are the key signs of Microbiologic Corrosion: Pinhole Leaks Obstructions (decrease in flow rate) Black or red water Rotten egg smell Tubercles or deposits Exterior rusting and condensation Corrosion caused by microorganisms Microbiologic Corrosion is used to designate the corrosion due to the presence and activities of microorganisms, including microalgae, bacteria and fungi. Simply put, there are organisms living in the pipe that are causing the corrosion. MIC has been found in 45 states throughout the United States of America. Consequently, the chances of it being found in any particular area are great. Totally eliminating corrosion is impossible. However, listed below are few ways to slow the process of Microbiologic Corrosion. Eliminate the bacteria Eliminate the oxygen Eliminate the water Now comes the ‘how to’ section. Eliminating the bacteria Let’s start with eliminating the bacteria. There are two main types of chemicals used in fire sprinkler systems. These include: Biocides – Used to kill MIC. Normally toxic. Will kill all of the bacteria in the system. Drawbacks include: it is toxic, bacteria can become immune to it and it is only for wet sprinkler systems. Dynamic Biostatic Inhibitors – Protects the pipe walls, offers generalized corrosion protection, often non-hazardous and usually have biocidal properties. For obvious reasons the inhibitors are the best way to go. They may not kill the bacteria but the product is not toxic. Be sure to check for back flow requirements in the area. The inhibitor is simply injected into the water supply at the time of filling the system. There are several different companies and units used to accomplish this. An example is a Potter unit that comes with a pump and two 15 gallon tanks. (Potter is also a great source of information with brochures to aid in selling the system). The pump and tanks come in a self-contained cabinet with a stainless steel braided hose to connect to the sprinkler system. A qualified electrician will be required to connect the pump power supply. Eliminate the oxygen The next way of deterring Microbiologic Corrosion is by eliminating the oxygen The next way of deterring Microbiologic Corrosion is by eliminating the oxygen. This is not easy. If possible, it might by important to eliminate any areas of the system that trap air. These areas may be due to an offset in the piping. Where it is impossible to do this, an automatic air vent will need to be installed. As with the chemical delivery system there are several from which to choose, their basic function is to release the air as the system is being filled and shutting off as soon as the water hits it. It is similar to the air vent on a fire pump casing. Eliminate the water Finally, eliminate the water. Unless it is possible to change the wet system to a dry system, this is close to impossible. Even if it was possible, they would have the same problems because no dry system is totally dry. On top of that, this method can only be carried out using a nitrogen generating system. Once the inhibitor injection system is installed, the inhibitor has to be introduced into the wet system and vent the trapped air as much as possible. Then, the only thing left to do is installing a corrosion monitoring station. Installing corrosion monitoring station A corrosion monitoring station is a unit in which the conditions can be altered to make it perfect for MIC and monitor it through site glasses and corrosion coupons. This is vital in making a difference in the sprinkler system. This monitoring station should be installed at the riser to get the optimal results.

In an increasingly competitive marketplace, businesses are looking for more and more ways to demonstrate excellence to their clients and stakeholders. One way of showcasing this, is through an externally verified quality management system, which illustrates that an organization has the processes in place to adhere to internationally recognized best practice standards. ISO 9001 is such a quality management systems certification. Followed and used widely across the world by government bodies and public/private enterprises, it certifies that an organization follows processes that adhere to the best practices across all levels of the businesses, ranging from facilities to people. ISO 9001 QMS certification Obtaining ISO 9001 quality management certification requires a review of existing processes, evaluation and an audit Obtaining ISO 9001 quality management certification requires a review of existing processes, evaluation and an audit, to determine what can be improved or implemented, which then must be changed and regularly reviewed to ensure that the approved improvements are made. While there is some degree of work involved for the organization to reach the high quality standards required, the benefits to the business of attaining ISO 9001 standard certification can be substantial. Darkin Architects undertook ISO 9001 certification Llanelli and Cardiff-based architectural firm, Darkin Architects undertook ISO 9001 certification with BM TRADA in 2019, and the outcomes from the exercise have been highly significant and noticeable. David Darkin, Business Owner of Darkin Architects, who coordinated the project, said “We moved to much larger premises in spring 2019, and were keen to grow the business. We’re a RIBA accredited business, and at the time we were a team of eight, with two fully qualified architects.” David adds, “As we were starting to grow, we recognized that we needed ISO 9001 accreditation to show potential customers that we are a serious business, with a commitment to service and quality. We also realized that in order to pitch for larger pieces of work, they were expecting businesses to have this certification in place.” Quantity Surveyor to assist in attaining certification As part of the process of growing the business, the team at Darkin Architects decided that they would also need to recruit a Quantity Surveyor to join and assist them. As the quality supervisor and in turn, the additional member of staff, could be shown to be actively working towards business development, they were able to apply for a Growth Fund from the local council body. After a challenging start, David Darkin found BM TRADA, and was thrilled to have a supportive and understanding team This meant that they could claim back 50% of the cost of the certification, along with providing them with a deadline in which they needed to complete it. After a challenging start, David Darkin found BM TRADA, and was thrilled to have a supportive and understanding team, which was led under the supervision of Jonathan Quayle, who helped him through the process and in meeting the all-important deadline for funding. David Darkin explains, “Jonathon Quayle was great. He was very helpful, a thorough professional, and good-humored in personality. He talked me through the entire process and explained everything. He provided regular updates throughout the process and I felt like I could pick up the phone to him at any time.” Streamlined auditing He further praised Jonathan, stating “Jonathan was completely amazing and totally understood the situation and the time frame that we were working within to achieve the funding. I can’t praise him highly enough for his hard work and dedication.” The audit was undertaken by Steve Beynon, who also provided support, helping to complete the process within four months and in time for the funding deadline. David praised Steve Beynon, stating “Steve was very professional and experienced. We had an email exchange in advance, so he was fully prepped and he helped us through every stage – he really knew his stuff. It’s a great comfort knowing we should have the same person auditing us again next year. Our entire experience was marvelous.” Funding and achieving ISO 9001 certification Thanks to the support of the team at BM TRADA, Darkin Architects met their deadline, received their funding and achieved ISO 9001 certification. As a direct result of this certification, the team was able to recruit for their new QS and tender for two large projects that they couldn’t have done before. The benefits of attaining ISO 9001 standard certification can make a real difference to a business As a consequence of the additional staff recruitment, one of the existing members of the team, a senior technician, was able to make a sideways move and start RICS training, and a former technician was able to move up to the position of senior technician. This has since allowed the organization to also take on another technician for more support. Competitive edge in tender processes The benefits of attaining ISO 9001 standard certification can make a real difference to a business. As well as providing a sense of reassurance to potential customers, the ISO 9001 certification offers a competitive edge in tender processes and it can also have a positive effect on the workforce. On top of this, the certification also provides a host of financial benefits that stem from improved levels of efficiency, as a result of increased profitability and reduced levels of waste. Working with a well-established UKAS accredited organization such as BM TRADA ensures that the process of obtaining ISO 9001 is straightforward and easily understood. Having operated for over 80 years, BM TRADA provides the reassurance of quality, experience and robust processes that have continued to evolve and survive the test of time.

SmartView is a fully featured graphical event management system that has been designed to complement the Ampac range of fire control panels while presenting clear and precise alarm information to the operators enabling them to make emergency decisions with minimal delay. SmartView is a truly extensible web-based, a client-server application whose primary role is dedicated to the monitoring of fire detection systems, from a single building installation employing one fire detection system to a large multi-campus, multi-building facility, SmartView is more than capable. The system can also be tailored to monitor non-fire related events such as Supervisory, Security, and Process alarms. In addition, extensive audit trail facilities allow comprehensive management of all event situations while command and control of remote systems can be undertaken seamlessly. Features Simple graphical navigation with the rapid location of events Easy to operate user interface Historical event logs all activity Zone and device text displayed from the panel Event response action text Assignable user log-in permissions Extensible architecture Despite its sophistication, SmartView remains simple to set up and configure. No two projects are ever the same which makes SmartView the ideal solution to innovative building designs and comprehensive site-wide alarm systems. Applications Airports Shopping Centers Hospitals University Campus Industrial Sites Schools and Hotels City Wide Housing Authorities Power Generation

It’s a fact that a fire sprinkler system can help control fires and reduce injury, deaths, and damages, often by 80% or more. But it’s never just as simple as a quick design and implementation. The quality of the fire sprinkler installation will affect its ability to keep oneself and tenants safe. To such an extent that one might even be better having no system in place than holding onto a false sense of security with a faulty one. Fire Protection Strategy Creating a reliable building fire protection strategy requires the proper initial design and then professional installation of an automatic sprinkler system. Investigations after fire incidents reveal several causes associated with sprinkler system failures. From complete failure to operate to ineffectiveness to control a fire and therefore failure to limit damages to life and property, poor fire sprinkler performance costs money and costs lives. Here are some of the top reasons why they fail to work: The water supply is shut off, the pressure is inadequate or there was an obstruction to the system’s water distribution. The system hasn’t been designed for the proper hazard level. Inadequate system maintenance. The great news is that Fire Protection Engineers have made brilliant advances in the fire sprinkler industry recently, with new technologies and design methodologies making the systems more efficient and reliable. Concerns Over Existing Inconsistencies Fire protection engineers witness shoddy work by engineers who failed to conduct properly detailed designs While technology is improving, there are still industry-wide concerns over existing inconsistencies in the design and installation of fire protection systems. The truth is that these systems will not perform their intended function if not designed properly, irrelevant to technological improvements. As opposed to just fitting in with the building’s layout, careful thought and consideration need to be implemented from the onset. It’s all too common for fire protection engineers who have worked in the building design/construction industry to witness shoddy work by engineers who failed to conduct properly detailed designs. Bad Designs, Bad Protection It starts with the design-document-phase of a project. Sometimes the only design information supplied on the drawings is Sprinkler System to Comply with EN. At the same time, the documents can include a boilerplate specification that does not correspond with the specific project requirements. Sometimes that isn’t even there. Inadequate designs with limited information have led to engineering decisions being made during the shop drawing phase of the project, often by professionals who are not engineers. These inconsistencies can lead to non-competitive bids from contractors, presenting unnecessary challenges to the various code authorities who are asked to review the designs. It gets messy and it gets dangerous. Identify The Buildings Hazard Level If tackled correctly the first step of the fire sprinkler design process is determining the hazard level of the building in question. At Alberta, the engineers assess the materials used during the construction, the number of people in the building, the types of materials stored there, and the processes/operations that are performed inside. The engineers also look into details like ceiling heights, ease of egress, and the number of floors and rooms in the building. Theoretical Design Area Aided by the advanced fire sprinkler design software, the fire sprinkler design engineers calculate the amount of water pressure needed Once assessed the hazard level in the building, the next step is to decipher the design area, which is the theoretical space where a fire breakout would be the most hazardous or cause the most damage. After determined the exact risk level this area poses, the same level of risk is then applied to the rest of the building. Alberta considers how much water it would take to put out a fire in the design area and use this information to build the fire sprinkler design. It assists to determine the specifics of the fire sprinkler design such as the types of sprinkler heads and the amount of water pressure needed, which is extremely important. Aided by the advanced fire sprinkler design software, the fire sprinkler design engineers calculate this amount, considering not only initial water pressure but also pipe friction, momentum, changes in elevation, and so on. No detail is overlooked, which is the way should be. Protection By Professionals As Alberta has always done, urge project managers, property owners, developers, and business leaders who are responsible for the safety of the public not to cut corners. Go with a company one can rely on to get it right from the start. The fire safety professionals have been protecting clients’ businesses and homes in Malta and around the globe for over 30 years. Trust is a reputation Alberta has earned and that they will never take for granted.

Knowing the different types of fire extinguishers available and what they are used for can ensure one is better prepared to have the right one nearby when one needs it. Fire safety is important and many people with homes or businesses already acknowledge that keeping an extinguisher close is at hand is a vital step in making sure their properties are prepared for the worst. But not many people know that there are 5 different versions of extinguishers, each one for a different class of fire. Choose The Right Fire Extinguisher Simply having a fire extinguisher on-site may not be enough, especially if one has chosen the wrong one for one's needs. Every business and home are different, from the activities conducted inside, to how they are built, so the hazards they might potentially face would differ as well. Different Types Of Fires Let’s have a look at different types of fires, called classes, and the corresponding extinguishers designed to fight each one. Class A Fires Fires that start with more ordinary and organic combustible materials These are fires that start with more ordinary (common) and organic combustible materials such as wood, paper, plastic, and cloth. Trash fires tend to fall under this category and are incredibly common. Extinguishers one can use: Water / Foam / Dry Powder / Wet Chemical Class B Fires These are fires that start with flammable liquids like petrol, diesel, paints, or petroleum-based oils. This is a hazard for businesses like petrol stations and mechanics for example, or industries that deal with fuels, lubricants, and certain highly volatile liquids and paints. Extinguishers one can use: Foam / Dry Powder / C02 Class C Fires Class C fires are fires involving energized electrical equipment such as computers, servers, motors, transformers, and appliances. If the power is removed, the Class C fire will turn into one of the other classes of fire. All these gasses have the potential for causing explosions if ignited by a single spark. Being one of the most dangerous classes of fires to fight and it’s important to see that the gas supply should be isolated before concentrating on putting the fire out. Some examples of potential sources of class C fires include: Overloaded electrical outlets Incorrectly wired plugs, outlets, and switches Short-circuits Extinguishers one can use: Dry Powder (only). Class D Fires These are fires that start because of combustible metals like aluminum, magnesium, or titanium. They can also start with metals like potassium and sodium. Class D fires are most likely to occur in laboratory environments, but they can also arise in the manufacturing industry, as well as others. If one is thinking it would take a long time to heat up metal to cause a fire one is mostly right. But if one looks at metal shavings or powdered metals, those can go up in flames fast. Extinguishers one can use: Dry Powder (only) Electrical Fires (Class E) Electrical-based fires start due to short circuits, faulty wiring or equipment, or even overloaded switchboards Formally known as Class E, these are electrical-based fires that start due to short circuits, faulty wiring or equipment, or even overloaded switchboards. They don’t really have a class of their own as electricity is generally a source of ignition rather than a specific fuel. It’s very important not to use water or foam extinguishers on electrical fires as water and foam both have the power to conduct electricity. Instead, aim for carbon dioxide and dry powder extinguishers. Extinguishers one can use: Dry Powder / C02 Class F Fires Uncommon in homes and businesses Class F fires begin with cooking fat or oils which catch fire, usually on a stove or in restaurant kitchens and deep fat fryers. These kinds of fires are difficult to extinguish and can be very hazardous if people don’t know what to do. For example, if anyone attempts to use water, it is likely to cause a rapid spread of the fire and possibly injure people in the vicinity. Extinguishers one can use: Wet Chemical (only) Accurate Tool For The job It’s very important that one remembers to make sure everyone in the home or business knows how to use a fire extinguisher and doesn’t use the wrong one making sure one has the right fire extinguisher in the respective environment. It’s also important that one sources the fire extinguishers from accredited companies like Alberta. If one needs advice on which fire extinguishers are most appropriate for the home or business, get in touch with one of the certified experts who can help ensure one has the best protection possible against fire hazards.

Combining fire alarm and voice evacuation on a single, IP-based platform accelerates emergency response and unlocks a wide range of efficiency gains. This evolution continues with a new generation of fire alarm panels. One of the main tasks for every building and safety manager consists of preparing optimally for emergency scenarios. This includes having the right protocols in place for fires to make sure that a building can be evacuated as quickly as possible when every second counts. For an optimal response, operators need as much live situational intelligence as possible; as fast as possible. Critical information includes the exact location of the fire source and current temperature levels in the immediate vicinity. Also an overview of the most critical rooms and floors that need to be prioritized for evacuation. In an ideal world, this information is available in a central location, such as a control room, from which all emergency responses are directed and coordinated. And even more ideally, the building’s fire alarm and voice evacuation systems should not only be connected and integrated – they should also deliver alerts and status reports on the same platform in a coordinated manner.For an optimal response, operators need as much live situational intelligence as possible; as fast as possible In reality, most buildings lack this level of integration and synchronization in their disparate fire alarm and voice evacuation systems. Some buildings run on patchwork solution in which both systems may be controlled in a single location, but entirely without integration whatsoever. This not only creates challenges in terms of installation and maintenance of these systems. In the worst case, the lack of integration can cost valuable seconds in response time. But system integration between fire and voice alarm solutions has not only come a long way in recent years. As the latest evolution, a new generation of fire panels helps to connect and control both systems on a single interface, thereby opening the door to immediate efficiency improvements and future innovations. Connecting IP-Based Fire Alarm and Voice Evacuation Systems For the past few years, Bosch has been offering connections between IP-based fire alarm and voice evacuation systems as a standard, out-of-the-box feature. The “Smart Safety Link” is an interface that creates a connection between fire and voice alarm systems. As a direct, plug-and-play connection, it replaces workaround solutions or relay-based connections limited to single evacuation zones in the building. As the direct takeaways from a systems architecture perspective, the Smart Safety Link requires far less cables and significantly reduces installation costs and timelines. Bosch has been offering connections between IP-based fire alarm and voice evacuation systems as a standard, out-of-the-box featureAnd by creating the connection on an IP-based architecture, the system constantly monitors the health and status of all connected devices. For operators, this significantly increases the system’s overall reliability while lowering the risk for false alarms. It also allows for replacing or repairing components as needed, right when failures happen or become imminent. The resulting systems architecture is not only more stable and reliable, but also far less complex in terms of set-up. Depending on the size of the building, one or more voice alarm systems can also be connected to the fire alarm control panels. The direct connection via Smart Safety Link eliminates the need for including additional interface modules to accommodate a voice evacuation connection, thereby keeping investment costs low. Targeted Evacuation by Building Zones Beyond the ease and efficiency of setting up a building’s alarm systems, the connection between fire alarm and voice evacuation on a single platform significantly improves emergency responses: Firstly, in case of a fire alarm the Smart Safety Link allows for voice-guided evacuation of a building by separate zones. This allows for addressing rooms and building floors closest to the fire source first, starting with the evacuation of the most endangered building occupants. This not only supports an orderly evacuation response but also helps to avoid panic and additional complications.Studies state that using voice evacuation with clear instructions creates significant time gains Secondly, the integration makes evacuations much faster overall in situations when time is of the essence. Studies such as David Canter’s “Fire and Human Behavior” clearly state that using voice evacuation with clear instructions creates significant time gains of up to 30 percent for emergency response teams compared to a non-voice alarm signal. And thirdly, the Smart Safety Link also allows for a wide range of automated emergency responses, for instance pre-recorded voice evacuation messages directing occupants of different zones to their respective nearest exits. Supported by strobes, guide lights and clear signage, this automatic combination of fire alarm and voice instructions allows operators to focus on the big picture and monitor the situation in real-time. Evolving the Link Between Fire and Voice Alarm While the integration between fire alarm and voice evacuation via Smart Safety Link has been a widely adopted feature for several years now, with constant gains in efficiency and ease of use, the evolution continues. Bosch recently released a new generation of panels that provide the foundation for immediate new functionality as well as a platform for future technologies guided by Smart Building and Internet of Things (IoT) principles.Bosch recently released a new generation of panels that provide the foundation for immediate new functionality Continuing the proven, modular concept of its predecessors, the new “Avenar” panels provide an intuitive user interface, simplified planning and streamlined purchasing process for operators and system integrators. The panels work with existing fire alarm system components, but offer enhanced scalability, computing power and functionality for future applications. Most of all, the Avenar series creates a single point of access and control for personnel and operators while putting both the voice alarm and fire alarm system components at their fingertips.   A Combined Graphic User Interface for Both Systems Previously, many systems still required two separate user interface environments to control fire alarm and voice evacuation components. Here’s where Avenar bridges the gap: Users can now fully control safety equipment such as fire alarm, voice alarm, door controls, and more, directly on the Avenar panel display via the “eMatrix” feature. With its 7-inch touch screen, eMatrix puts full control of all system components on a single interface. The results include faster response times from eliminating the need to switch between platforms, as well as a one-stop overview of the latest situation.With its 7-inch touch screen, eMatrix puts full control of all system components on a single interface eMatrix displays the status of all connected fire safety equipment and evacuation zones in a color-coded format, indicating states by red, yellow, and green labels. Operators also directly see the status of automated emergency responses currently in progress, with the option to intervene manually as needed. These manual commands are available in the form of icons on screen that control sirens, strobe lights and voice announcements. Constant feedback on the progress of evacuation measures allows for an unprecedented level of control in emergency situations. Networked Solutions for Tomorrow’s Smart Buildings In a world where connectivity and cloud computing are key drivers of innovation, both panels support fast ethernet system architecture with 100Mbit data transfer rates. What’s more, fire panels and voice alarm components connect to a network, allowing for the integration of building management systems such as HVAC. In a world challenged by pandemic restrictions, remote maintenance and control are day one features of the platform. Looking into the future, the next generation not only immediately puts faster response times and better situational oversight into system operator’s hands. When it comes to smart building technologies that support emergency responses with AI-based automation for even faster turnaround, the Avenar panels also provide the hardware and connectivity to pave the way.

Adapting workspaces to operate safely during a pandemic presents complications, not least of which is making sure that the measures taken to protect employees from infection do not undermine fire safety. In the course of altering a building to prevent infection spread, there are risks of introducing new life safety hazards and compromising emergency preparedness. As buildings adapt to new occupancy standards and requirements, it is critical that any protective measures do not interfere with operation of life safety systems. Might temporary partitions or barriers block escape routes during a fire emergency? Social distancing measures might entail blocking emergency exists and disrupting the flow of occupants looking to vacate a building. It is also important to avoid blocking firefighter access and facilities. Fire Safety Partitions Temporary partitions could block smoke exhausts, sprinkler systems or other elements of a life safety system Temporary partitions could block smoke exhausts, sprinkler systems or other elements of a life safety system. Call points and detectors should remain unobstructed. Partitions should not be installed too closes to any smoke detector. If installed more than 12 inches from the ceiling, partitions serve as walls that can obstruct the flow of smoke and heat, thus causing sprinklers to malfunction, for example. Another consideration is the need to ensure fire safety systems are operating as intended when buildings reopen after being unoccupied for an extended period. Appropriate inspection, testing and maintenance procedures should be followed, including sprinklers, alarm systems and portable fire extinguishers. During the various lockdowns, routine system maintenance might have been postponed or cancelled. Adapting emergency and evacuation procedures Building occupants should be educated on how they need to adapt their emergency and evacuation procedures in light of any COVID-19 related changes. Building owners and managers should also consider any new fire dangers, for example, might storage of large quantities of combustible items such as hand sanitizer constitute a fire hazard? Maintaining social distancing can undermine the ability to vacate a building rapidly during a fire emergency. Obviously, if there is a real fire, the imminent threat of injury or death takes precedence over the goal of preventing infection by a (less likely) disease. In general, because rules have changed, the uncertainty might slow down evacuation. What is the impact of lower occupancy on a building’s emergency procedures? Despite fewer occupants, there should be efforts to ensure enough trained people are on site to carry out evacuation. Fewer employees and staggered work schedules could require additional fire wardens or fire marshals. More training may be needed. frequent fire drills Larger outside assembly areas may be needed to avoid crowding and/or close proximity during a fire drill What about fire drills? How do you weigh the benefits of being prepared to evacuate versus the risk of infection if social distancing requirements are ignored? Do distancing requirements apply as people move through a fire escape? How much more complicated do these questions become in a high-rise building? What about the use of elevators? Larger outside assembly areas may be needed to avoid crowding and/or close proximity during a fire drill. In the event that social distancing rules are breached during a fire drill, should additional quarantine or contact tracing procedures be implemented? fire safety arrangements At the end of the day, most of these hurdles can be overcome. However, they should not be ignored. Careful consideration of the broad impacts of COVID-19 safety measures on life safety ensures that building occupants remain safe from either calamity. As businesses reopen, adequate fire safety arrangements must be a part of the new normal.

Fire extinguishers are red for a reason, aren’t they? Traditionally, red is associated with danger and fire and red is certainly easy to see, even in darker environments. Aesthetic fire extinguishers But a company in Japan is offering a line of fire extinguishers that abandons the signature color for an approach that is more aesthetically pleasing and that fits more easily into modern decor. Disaster prevention brand, Modular Aerial Fire Fighting Systems (MAFFS) has unveiled fire extinguishers that are black or white, thus defying convention and better harmonizing with a variety of living spaces. The Japanese company, Morita Miyata Corp. has been making fire extinguishers for more than 100 years The Japanese company, Morita Miyata Corp. has been making fire extinguishers for more than 100 years. Their new sleek, minimalist fire extinguishers have won a Good Design Good Focus Award in the category of disaster prevention and recovery design. The award celebrates outstanding works designed for the prevention of and recovery from natural disasters. Disaster preparedness The concept is to ‘Take Bosai into the lifestyle’ (Bosai is disaster preparedness in Japanese). Beyond aesthetics, there is a practical reason to make the lowly fire extinguisher blend more seamlessly with a room’s decor. The reason is that prettier fire extinguishers encourage consumers to place the extinguisher proudly out in the open, where it is within easier reach to use quickly if needed. The minimal and attractive design allows the fire extinguisher to be placed in a more visible, high profile place in homes, without the ‘harsh’ red interfering with the interior decor. Consumers are prompted to enter the date of purchase and expiration date on the fire extinguisher’s body. Higher effectiveness of fire extinguishers in visible spots In short, fire extinguishers can be more effective if they are not hidden away in a closet or cupboard where valuable seconds are lost locating them in case of a fire. The idea is to unify style and function. Obviously, style is an undervalued element in the entire fire industry, given the affinity for less subtle use of red evident in everything from fire apparatus to web site names. Breaking traditional conventions Abandoning tradition may be creative, but don’t years of convention complicate the concept of changing the color of emergency equipment? For example, in the case of fire extinguishers, although primarily red, they also use color-coded labels to designate their type, such as blue for dry powder, yellow for wet chemical, etc. Also, fire pull stations, for example, are red, but pull stations for police emergencies may be blue instead. The colors have meaning that is understood to building occupants. Therefore, using new colors in public buildings could cause confusion, even if they contribute positively to the aesthetics of an expensive office suite, for example. Extending the concept of ‘Kanso’ to fire extinguishers Extending the concept of 'Kanso' to fire extinguishers has promise, as long as design does not interfere with safety The Japanese interior design concept of ‘Kanso’ is all about simplicity and focuses on the flow and movement of energy in a space. The concept seeks to eliminate clutter from a home and to show restraint and simplicity in every aspect of design. Extending the concept of 'Kanso' to fire extinguishers has promise, as long as design simplicity does not interfere with safety. The Good Design award jury states, “The simple modification of changing the color of the fire extinguisher to black and white is a big step forward in creating harmony with the living space.” Changes in style of fire apparatus and firefighting equipment The jury adds, “There has been a preconceived notion that fire extinguishers must be red in order to grab visual attention. We have just accepted fire extinguishers to be red because that is the way they are. Maybe an innovation like this can happen in other areas. The fact that the development of this product could lead to changing many other preconceptions we have was another important factor for the award.” Should everyone be looking for ‘Kanso’ to make its way soon to fire stations? Might a more positive flow of energy contribute to more relaxed and effective firefighters? Should fire apparatus colors be coordinated with station decor? Could it be that stylish fire extinguishers are only the beginning? These are some of the important questions in the development of new fire extinguishers and other firefighting equipment.

Technologies to protect against fire are among the innovations being shown at CES 2020, the technology event, Jan. 7-10 in Las Vegas. The fire market is one of many served by the range of consumer and smart home technologies on display at CES 2020, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. For example, Longan Vision will display augmented reality systems for firefighters, helping them make good decisions during high-risk events while reducing the cognitive load of incident command personnel. Longan's "Fusion Vision System" provides firefighters with enhanced vision, communication and situational awareness. fire-related products Smart home could be about delivering home analytics through cloudless architectures and new door lock approaches" The smart home market is a major focus at CES. In the case of fire-related products, a smart home can also be a safer home. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” The show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” Kozak adds. integrated smart home experience An example of home analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience." Smart fire monitoring solution provider Rozetatech at CES 2020 offers an Internet of Things (IoT) fire detection solution that uses advanced digital sensors and their wireless capabilities and sends real-time information through mobile phones to 911 rescue centers and fire officers. First Alert has helped protect homes and families for 60 years. Their Onelink portfolio, on display at CES, expands to provide whole home safety and WiFi coverage solutions. Gentex Corp. provides commercial smoke detection and signaling devices for the fire protection industry (in addition to a portfolio of electro-optical products for the global automotive industry). smart home and IoT applications Their newly developed UART-interface alarms can be integrated with any client's wireless module for various smart home EVERDay Technology provides smoke/heat/CO/gas detectors for both commercial and residential applications. Their newly developed UART-interface alarms, such as smoke/heat combo alarms, smoke/CO combo alarms and gas alarms, can be integrated with any client's wireless module for various smart home and IoT applications. Siterwell Electronics includes sensor alarms such as smoke, carbon monoxide, gas, heat, and water level alarms among its range of security and protection products for residential and commercial applications. Siterwell exports to around 66 countries. Other products include a UL-listed commercial fire alarm system, IoT intelligent security and smart home networking products. smart water leak detectors AerNos nano gas sensors detect multiple gases simultaneously to parts-per-billion levels for indoor and outdoor air quality monitoring, hazardous gas detection and other "e-nose" applications. The tiny, accurate, affordable and low-power modules deliver results for plug-and-play integration with commercial product lines. Safera Oy is an international innovator in intelligent stove guard technology and preventive fire safety. The new Safera Sense product provides smart cooking notifications to help users reduce cooking fire risks, assist with cooking temperatures and times, and improve air quality while cooking. smart home devices WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks, President, Parks Associates. “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. In 2020, we will see players working to advance the visibility and marketing around device integration and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”

The new center for Middle Eastern Studies at St Antony’s College was designed by the award-winning Iraqi-British Architect Dame Zaha Hadid. As one of her last projects before she passed away in March 2016, this project has been recognized by many for its architectural merit and nominated for numerous awards. It recently won the RIBA (Royal Institute of British Architects) South Award 2016. Oxford University asked Chris Lewis Fire and Security to provide the best possible intruder alarm, CCTV and access control systems for the center. The team designed and installed an integrated security set-up that would keep the building safe, whilst also enabling students and staff freedom to come and go with ease. Ongoing expansion program St Antony’s College is internationally recognized as one of the foremost places for post-graduate studies. Founded in 1950, the college buildings are a mixture of architectural styles, with some dating from the early Victorian era (when they were originally used as a convent); and other buildings completed during the 1960s and 70s. St Antony’s commissioned Dame Zaha Hadid to create its new Middle East Centre in 2013 As part of its ongoing expansion program, St Antony’s commissioned Dame Zaha Hadid to create its new Middle East Centre in 2013 and turned to Chris Lewis Fire and Security to fit a modern and discreet security system. Their sister company Chris Lewis Smart Home worked with them on the design and installation of lighting, audio and video conferencing systems for the center’s lecture theatre. Educational privacy practices The college were looking for a security expert they could rely on to: Provide the best equipment available Devise and install a system sympathetic to both new and traditional elements of the building Would understand and comply to the needs of the college – safeguarding the building and correctly following educational privacy practices Personnel proximity cards Galaxy Intruder Alarm System Axis CCTV System Salto Access Control System The Axis mini-dome CCTV cameras are small discreet and incredibly powerful By liaising closely with the engineers and designers, the teams at Chris Lewis Fire & Security and were able to deliver a security system that works in harmony with the building. Listening to the needs of the college and providing a secure and sympathetic solution for a very modern building. The Galaxy Dimension integrated intrusion and access system delivers flexible round-the-clock protection with graphical touch-screen control and remote servicing. This easy-to-use installation gave maximum security and free movement within the college with personnel proximity cards. The Axis mini-dome CCTV cameras are small discreet and incredibly powerful. Compact dome cameras Outdoor ready, HD and 360 degree panoramic view – these compact dome cameras produce megapixel video quality without interfering with the architectural aspects of the college. World class dual purpose lecture theatre Excellent relationship with Chris Lewis Fire and Security Project completed with minimum disruption to staff, students and visitors Work delivered on time and on budget “Your company has provided an invaluable service to us so keep up the good work and I will look forward to doing more business with you in the future.” Oto Velicka, Maintenance Manager, St Antony’s College.

A.P.E Fire & Security completed refurbishment and new installation of Panic attack, Access Control, CCTV, Barrier Entry, Intercom, Electronic Turnstiles Entry & Disabled Refuge Systems of the iconic Grade II listed City Hall in Bristol. A full strip out of all existing finishes preceded a combined CAT A and CAT B fit out of 125,000 sq. ft. as the Council provided new and modern ways of working for 1,100 staff. On the ground floor, the original cash hall was stripped of a mezzanine floor. Refurbishing additional space This opened up the whole area which was redesigned to create meeting space, a large breakout area with a Grab & Go café, and presentation space with an auditorium seating area. Public facing areas on the ground floor ensured that the Council is well placed to improve interaction with its clients – the general public. This project followed a successful £4.5m refurbishment of new office space for the Council at 100 Temple Street. A third project was then awarded to refurbish additional space at 100 Temple Street. The project was complex and they faced many challenges along the way with a team of six engineers over a 6 month period. They completed the project on time and within program. When the client moved back into the building they worked closely with them to make sure the systems they installed matched their operational requirements moving forward.

As Australia takes careful steps to re-open its borders and economy, public safety personnel have continued to serve on the frontline throughout the nation’s lockdown owing to the global COVID-19 pandemic spread. This year has delivered extraordinary challenges for Australia’s public safety agencies, from managing safety and physical distancing in the field, to maintaining interoperable communication across state borders, during the intense pressure of natural disasters, as well as cyber-attacks on critical infrastructure. APX NEXT mission-critical P25 public safety radio Motorola Solutions has announced the launch of its next-gen APX NEXT mission-critical P25 public safety radio in Australia Motorola Solutions has announced the launch of its APX NEXT in Australia, a next-generation, mission-critical Project 25 (P25) public safety radio with LTE for enhanced communications and secure, data-centric applications. The smart radios feature ViQi, a first of its kind, public safety virtual assistant that enables users to quickly manage radio controls through simple and intuitive voice commands. The highly rugged smart radio is also built to military standards, is fully submersible and has a touchscreen that can be operated in any weather and while wearing gloves. Land Mobile Radio (LMR) communication Con Balaskas, Motorola Solutions Vice President and Managing Director for Australia and New Zealand, said the purpose-built smart radio from Motorola Solutions is designed to combat the unique challenges posed by Australia’s tough public safety environment. Balaskas said, “Land Mobile Radio (LMR) communication has always been a first responder’s lifeline. That’s never more apparent than when disaster strikes and teams depend on instant, reliable voice communication to safely manage emergency response.” Interoperable access to voice communication “APX NEXT increases both the value and reach of reliable, mission critical communication, providing interoperable access to voice communication as well as essential application services to pinpoint the location of officers in the field, collaborate via multimedia services and help to keep people and communities safe,” Balaskas adds. He further stated, “With first responders facing new challenges including the need to maintain safety and social distancing in the field, ViQi enables them to control the radio hands-free using voice commands. This helps to ensure they can protect their focus on what’s happening around them at all times.” Embedded LTE connectivity The smart radios are one of the newest mission-critical P25 radio offerings in Motorola Solutions’ APX portfolio The smart radios are one of the newest mission-critical P25 radio offerings in Motorola Solutions’ purpose-built APX portfolio. With embedded LTE connectivity, the radio provides a range of application services to increase safety and productivity, with rich data capabilities and extended voice coverage to improve users’ situational awareness in the field. “APX NEXT was created after more than 2,000 hours of extensive field research and testing with numerous law enforcement agencies,” said Scott Mottonen, Motorola Solutions Senior Vice President of Products, adding “In today’s highly challenging public safety environment, we know that first responders need their technology to deliver reliable communication at all times as well as allow them to work with their eyes up and hands free in any situation.” Purpose-built smart radios The purpose-built smart radio designed for emergency services recently won two Good Design Australia Awards, one for the radio’s design and features and another for the APX NEXT Ownership Experience, which provides seamless management and support for the entire fleet of radios deployed into the field. APX NEXT was also named in Fast Company’s Top 10 Product Innovations of 2019. APX NEXT Application Services The new smart radio uses LMR for mission-critical voice communications and LTE broadband to power new application services including: ViQi: With ViQi, first responders can control key features of the radio via voice command. ViQi Virtual Partner, available from 2021, will enable radio users to retrieve information from remote databases. For example, ViQi, run a number plate to retrieve information from back end systems using the smart device’s artificial intelligence capabilities. SmartConnect: APX NEXT detects when it is leaving P25 coverage and automatically switches to LTE broadband, ensuring continuity of PTT voice communications. It then switches back to LMR when the signal returns without the need for user intervention. SmartLocate: An officer’s location data is automatically sent over broadband to a dispatcher’s mapping console, providing dispatchers with up-to-date location information as fast as every 3 seconds. Leveraging broadband to send frequent location updates frees up valuable LMR system resources. SmartMapping: Built on the same platform as CommandCentral Aware, this application service provides precise location information in a map view on the radio’s display. For example, a police officer can see the location of other officers as icons on a map, quickly locate officers in distress and tap on the icons to send alerts or communicate with colleagues via the radio. SmartMessaging: A multimedia communication tool allows users to securely share videos, pictures, texts and voice notes across extended teams. A dispatcher, for example, can send pictures of a suspect to a group of officers in a specific location, or videos can be shared with a group of officers before they arrive at the scene of an incident. SmartProgramming: The radio’s software and configuration data can be rapidly updated over broadband, even when a police officer is using it. This means APX NEXT users spend less time at the station and more time in the field.

Infographics has announced that Hampshire Fire and Rescue Service (HFRS) is the first UK FRS to adopt the new FireWatch Bi-directional Mobilization Interface, with other services expected to deploy this functionality in the near future. FireWatch Mobilization Interface The FireWatch Bi-directional Mobilization Interface with Capita Vision is designed to enable greater real-time data sharing between the FireWatch Fire Service Management Platform, Capita Vision Mobilization System and on-appliance Mobile Data Terminals. HFRS already utilizes the FireWatch platform for integrated human resource management The Hampshire Fire and Rescue Service (HFRS) already utilizes the FireWatch platform for integrated human resource management, training and development, health and safety, self-service, availability management, and automated electronic payment calculations and processing for on-call staff. Data integration Workflows to integrate absenteeism, payments and other data seamlessly with their shared business center systems are also in place. This latest deployment provides a new bi-directional interface between FireWatch and Capita Vision that seamlessly couples the systems together and provides a live closed loop of data flows as changes in either occur. Colin Sutherland, Systems Manager at Hampshire Fire and Rescue Service (HFRS), said “This new interface is the culmination of many months’ work for Hampshire Fire and our technological partners, Infographics and Capita. The interface provides individual and appliance crewing data directly into our mobilization system, allowing our Control rooms throughout the partnership to view Hampshire’s status in real-time.” Reducing the risk of human error Colin adds, “This not only improves our resilience with the interface and reduces the risk of human error, but also reduces the burden of crews on station having to complete events after the incident, as the interface now does this for them. A further benefit is that it provides us with crewing accountability on the way to, during and returning from fire calls, which is something we have not been able to achieve before.” He further stated, “This interface is also the first step in our move towards Attribute Based Response (ABR), which we are now working towards with our partners, and the interface is a solid foundation to build upon. It has been an incredibly exciting time with the release of the interface for Hampshire, and it highlights Infographics’ hard work and dedication to continually improve and enhance their offering.” Fully integrated FRS resource management platform Russell Wood, Commercial Manager at Infographics, said “What we have delivered jointly with Hampshire and Capita is a UK first. FireWatch already provides a fully integrated FRS resource management platform with all the benefits this brings. Coupling this with a live bi-directional flow of data and impacts with Capita Vision and the MDTs essentially enables the systems to act seamlessly as one – and deliver clear operational, risk and efficiency benefits.” From FireWatch to Capita Vision, the FireWatch interface calculates vehicle availability to-the-minute, derived from live HR, contract/role, employee availability, qualifications, physical vehicle availability, and other fully-connected and integrated data and modules. So when anything changes, FireWatch pushes updated vehicle availability status in real-time to the Capita Vision Mobilization system. Up-to-the-minute data availability The up-to-the-minute data ensures that when an ‘on call’ crew turns out to an incident The system takes into account shared resources across vehicles, priority levels and skill-derived attributes and incident types, rather than a simple on/off ‘the run’, and provides that live status to Capita Vision and control room staff. The up-to-the-minute data ensures that when an ‘on call’ crew turns out to an incident, the information on the MDT is already filtered to show those who should have been available, providing quick and easy selection of the actual employees on the vehicle and the impact of their skills and resource not being available for any other vehicles at that location. In the other direction, from Capita Vision to FireWatch, this provides: Live incident creation and stage updates as they happen. Data flows from the on-appliance Mobile Data Terminals to Vision, then to FireWatch, so that FireWatch understands the specific resources involved and can send the impact back to Vision. Updates to, and impacts of, event stages, attending vehicles and personnel changes. Automatic confirmation of personnel who have turned out in FireWatch event records. Further automation of event recording steps for pay and maintenance of competency purposes.

Set on the iconic shores of Italy’s Lake Garda, Campeggio del Garda is a popular campsite that attracts tourists from around the globe to its picturesque location. Hochiki Italia’s Totem solution was specified to protect the idyllic campsite and provide occupants with an ideal level of outdoor protection. Campeggio del Garda is located on the water’s edge of Lake Garda, one of Italy’s most picturesque lakes and holiday hotspots. The scenic location offers a range of bungalows and mobile homes, as well as camping and mobile home pitching areas, for visitors. Looking at the spot, it’s clear why this campsite has become a must-visit attraction for tourists. With on-site facilities such as a swimming pool, restaurant and sports courts, the 3,000 guests the site can accommodate are able to enjoy complete luxury during their stay. Updated emergency evacuation system Italian-based designers, Studio Albertini, were brought on board to specify a suitable range of life safety devices In need of an updated emergency evacuation system, Italian-based designers, Studio Albertini, were brought on board to specify a suitable range of life safety devices to protect the site’s guests and employees. Owner and lead contact for the project, Paolo Albertini said, “It was essential for Campeggio del Garda that the solution would be complex enough to deal with the scale of their facilities, but also waterproof to accommodate for outdoor protection. Understanding the high-level of expertise that would be required for such a project, we worked alongside life safety manufacturer, Hochiki Italia, to supply the best and safest solution possible. In this case, their unique Totem system was specified.” Studio Albertini and Hochiki Italia collaboration Studio Albertini and Hochiki Italia collaborated closely on the project to specify a life safety system that could be installed across the expansive accommodation facility. Mirko Corsini, Project Manager at Hochiki Italia, said “Due to the sheer size of the camping area, we decided to manage the system through two networked panels by using the master/slave function of the device.” Mirko Corsini adds, “Combining this intelligent system with the 31 Totem call points that were installed throughout the campsite, we were able to provide a fully integrated and accessible network that covered the entirety of the park. Each Totem is fully waterproof to allow for operation all year around and contains a CHQ -WSB2 sounder beacon, warning signs, multilingual fire safety instructions as well as a UNI ISO 7010 signal call point, as requested by the Ministerial Decree.” Hochiki’s Totem system installed Hochiki Italia’s Totem system is ideal for large scale projects, as was the case and requirement at Campeggio del Garda. Being able to work from multiple networked panels, the system can be divided into zones, in order to make the connection and detection more secure and reliable. This basically means that the system can be operated and monitored from a singular control panel that includes a digital display screen for complete visibility of the status of the various call points. From this panel, duty holders can test, activate and identify any incidents for around the clock safety while reducing operational costs for large premises. The Totem’s call points are placed evenly across the facility to make sure they are accessible for all guests and are within a reachable distance at all times. The call points can be activated by guests or members of staff and can act as a beacon to communicate with guests. Fully compliant solution Totem is fully compliant with Italy’s Ministerial Decree 28.02 2014 and Circ. Prot.n. 0011002 - 12/9/2014 Totem is fully compliant with Italy’s Ministerial Decree 28.02 2014 and Circ. Prot.n. 0011002 - 12/9/2014, in relation to the safety of guests in open air, tourist accommodation. The decree states that all existing accommodation facilities must adopt the appropriate method of fire detection and fighting in spaces of more than 400 people. A clear part of the guidance is that call points should be distributed within 80 meters of each other and well-lit, with multi-lingual fire instructions. At the same time, the alarm signal coming from any of the detectors or call points must determine the optical and acoustic fire alarm signal at a manned place during the hours of activity. Signal and call point functionalities The signal and call point functionalities of Hochiki Italia’s Totem system work perfectly in line these requirements, making them suitable for a range of outdoor environments. Commenting on the end result, Paolo Albertini said “We are elated with the installation and the level of life safety that we can now offer to the campsite’s guests. It was a seamless process and we were able to adapt the system to our exact needs and ensure that fire detection was not only present, but accessible to staff across the whole site. We wouldn’t hesitate to recommend Hochiki Italia products to customers.”

Motorola Solutions has announced that Bedfordshire Fire & Rescue Service is the first fire service in the United Kingdom to utilize the combined Motorola Solutions cloud-based control room solution, CommandCentral CRS, the data storage solution, CommandCentral Vault, as well as the integrated CAD solution, delivered by Motorola Solutions. CommandCentral Vault By upgrading its operations into one platform, the new solution helps the fire and rescue service in Bedfordshire to manage their end-to-end workflow. CommandCentral Vault, in addition, offers an encrypted, secure and centralized storage solution for all operational digital media assets and associated meta-data. In addition to the Motorola DP4000 two-way radios, used by Bedfordshire Fire & Rescue Service, the new solutions offer a next-generation control room experience, designed to increase operational efficiencies in incident response and streamline processes and critical communications across the organization as a whole. Bedfordshire Fire & Rescue Service The CommandCentral software offers integrated voice, data and multimedia communications on a single platform Bedfordshire Fire & Rescue Service serves a population of 665,000. As part of its ongoing digital transformation, the fire service needed to replace its legacy control room functionality. The new control room solution provides the control room staff, which on an average receives over 60,000 calls per year, the best digital tools to respond effectively. It also provides IT staff with a fully reliable end-to-end workflow, which is easy to manage through the cloud. Together with enhanced security and availability, the CommandCentral software offers integrated voice, data and multimedia communications on a single platform where all data is easily captured and processed, so that incidents can be responded to and reported as efficiently as possible. Cloud-based control center The new cloud-based control center simplifies IT management including the ability to scale data capacity at busy times and reduce costs through the automation of tasks, such as reporting, that were previously done manually. A hosted solution also enhances resilience and support for agile working, so that staff can work remotely and from different sites. In addition, being cloud-based ensures equipment is more secure and resilient. Partnership with Motorola Solutions “We strive to provide an outstanding Fire and Rescue Service to the citizens and visitors of Bedfordshire and lead the way with the latest digital technologies to respond faster and more effectively,” said Paul Fuller CBE, Chief Fire Officer at Bedfordshire Fire & Rescue Service. Paul adds, “Our control room is at the epicenter of our operations and needs to be failsafe so that every vital piece of information is captured and responded to as efficiently as possible. Through our work with Motorola Solutions and 3tc, we wanted to make a future-proof investment and be the first Fire and Rescue Service to adopt full cloud technology for our control room to further improve our robust, 24/7 operation to make us more responsive and help protect our community.” Next evolution of public safety technology Bedfordshire Fire & Rescue Service is clearly a pioneer when it comes to developing a cloud-based control room" “Bedfordshire Fire & Rescue Service is clearly a pioneer when it comes to developing a cloud-based control room,” said Fergus Mayne, Country Manager and Head of Sales UK & Ireland at Motorola Solutions. Fergus adds, “As the next evolution of public safety technology, the new solution can be relied upon as it can be managed remotely with 24/7 support with greater resilience. Ultimately, the new platform enables control room staff to focus on the job at hand, resolve the call at the first contact or dispatch resources in the most efficient way possible to protect the public.” mission-critical software solution The CommandCentral software suite is the industry’s most integrated end-to-end mission-critical software solution for public safety that unifies data and streamlines incident management workflows.