Fire Safety Policies

Nittan Europe, globally renowned manufacturer of conventional and addressable fire detection products, has announced that it is a proud sponsor of South Eastern Regional College’s (SERC) ‘Outstanding Apprentice Fire Alarm Engineer of the Year’. Nittan has supplied a prize and trophy, plus free of charge fire alarm products for students to train on. SERC, based in Northern Ireland, provides a wide range of courses, apprenticeships, professional development training, online learning and tailored training for businesses.  The college has close links with specialist fire and security companies, which enables students and apprentices on Fire and Security Engineering programmes to gain valuable knowledge and experience. Partnership with Solutions for Systems Nittan was introduced to the college through its Bangor-based customer Solutions for Systems Nittan was introduced to the college through its Bangor-based customer Solutions for Systems - an independently owned business providing design, supply, installation, commissioning, integration and maintenance of fire, security, electrical and satellite & aerial communication systems. Solutions for Systems has a close working relationship with SERC and has actively supported the Fire and Security Engineering Apprenticeships by helping lecturers to develop demonstration models and help promote the programmes.  Lee James, General Manager - Product Marketing at Nittan Europe, commented, “We see industry specific training and apprenticeships as vital to the long-term health of the fire industry.” Effective fire systems installation Lee adds, “Nittan can make the best fire safety products in the world, but if those products aren’t correctly installed or if the system design is poor, then the fire detection system does not perform to its best. We value the work being done by SERC, and by installers such as Solutions for Systems who take the time to support these apprentices.” The Nittan Group has been at the forefront of the international fire protection industry since 1954.  It continuously innovates and strives for exceptional quality products of the highest standards

The Security Systems and Alarms Inspection Board (SSAIB) is a certification body for organizations providing security systems and services, fire detection and alarm systems, telecare systems and services, manned security services and monitoring services. In this challenging time, with the closure of many business and the Prime Minister’s statement to further restrict movement, it is important to ensure the vital national work that the private security industry firms carry out is recognized by the Government and that installers, maintainers, ARC operators and security guarding personnel are all designated as key workers. Definition Of A Key Worker They are aware that the other industry organizations, have also written to the MinisterSSAIB wrote to James Brokenshire, Minister of State for Security at the Home Office asking for Government’s support for a very important sector of the British economy to ensure the safety and security of individuals and premises during this time of national crisis, by granting the industry Key Worker status. SSAIB is currently awaiting the Minister’s reply to their letter. They are aware that the other industry organizations, The British Security Industry Association (BSIA), the Fire Industry Association (FIA) and the Security Industry Authority (SIA) have also written to the Minister calling for clarification on the definition of a Key Worker. Improving Public Fire Safety James Brokenshire, Minister for State for Security at the Home Office has given a general statement as follows: “Security & fire safety personnel can play a vital role at this time of national challenge. People working in these sectors who are essential to national infrastructure are ‘Key Workers’ for the purposes of the Government’s guidance on COVID-19.” The SIA have received a reply that key worker status does include regulated security professionals The SIA have received a reply that key worker status does include regulated (Licence Holding) security professionals, essential to national infrastructure, operating in critical roles under the 8 broad heading listed by the Government. The FIA have received a reply from the Minister that “extends the Key Worker status to all fire safety personnel actively working to improve public fire safety.” UKAS-Accredited Certification Bodies The NSI has also issued a press release supporting calls for security industry personnel to be designated as Key Workers, which the SSAIB supports - as it is important that all security industry organizations put forward a united front to the Government, to push for their support to our national vital industry. It is vital to the national interest that the staff of registered firms certificated by UKAS-accredited certification bodies (e.g. SSAIB and NSI) working in the security and safety sectors are classed as Key Workers at this most difficult and challenging time. SSAIB is actively monitoring the situation and they are liaising with other industry organization to support and promote the industry during this time. SSAIB will strive to keep its customers informed of any new developments as and when they happen.

Telguard, globally renowned company in the field of security and life safety communications, has announced that its cellular fire alarm communicators have been issued a Certificate of Approval, #6316. This means Fire & Life Safety dealers in New York City are now able to use Telguard’s premier cellular fire communicator, the TG-7FS LTE. Fire communicators New York City has strict regulations on fire communicators that can be used, and manufacturers must obtain a Certificate of Approval for fire systems dealers to be able to specify a brand like Telguard. The Certificate of Approval #6316 gives New York City fire integrators the ability to specify the TG-7FS LTE in their system designs. The TG-7FS is a universal cellular communicator, meaning it works with virtually every fire alarm control panel. Using LTE cellular networks, the TG-7FS transmits alarm signals from the fire panel to the designated monitoring station. The unit meets UL 864 requirements and is compliant with NFPA 72 for primary or backup communications for commercial fire alarm systems. By using the TG-7FS, accounts can go from two to one dedicated landline, which will save them money. Fire and life safety integrators Telguard collaborated with Carlos Santiago, owner of New York Protection Controls to obtain the Certificate of Approval. “Central stations need to know about this Certificate of Approval so they can work with fire and life safety integrators and specify cellular communicators like Telguard in their system designs,” said Carlos Santiago, adding. “Dealers and integrators can choose from either AT&T or Verizon models—whichever carrier works best for them in their locale.” “Telguard has been a go-to cellular communicator for authority having jurisdictions (AHJs) and fire marshals across the country for years,” said Telguard President, George Brody, further adding, “We’re thrilled to have New York City’s Certificate of Approval.”

DuPont announced close monitoring of the Coronavirus (COVID-19) pandemic as it continues to spread across the world, and taking key steps to ensure the safety of their employees, customers and communities in which they operate to keep them informed as the health crisis unfolds. Effective COVID-19 response The company said that the health and safety of their employees is of the highest priority. They have corporate, regional and local crisis management teams in place that are actively monitoring, preparing and managing the COVID-19 response around the clock. They are also implementing effective safety plans and protocols based on World Health Organization (WHO) and Centers for Disease Control (CDC) guidelines and recommendations to help prevent the spread of the virus.  The company said that the health and safety of their employees is of the highest priority As cases expand globally, DuPont updated travel restrictions, and are providing new guidance to ensure they continue to serve customers’ needs while practicing safe and healthy measures to contain and mitigate the spread of infection at the company’s sites and offices. In that regard, DuPont have taken several strong actions, including: Suspending international travel and restricting all other travel to business critical only. Mandatory self-quarantine measures for employees at risk of exposure. Limiting access to sites. Conducting enhanced and more frequent cleaning services at all facilities. Encouraging employees to practice social distancing, proper hand washing and hygiene practices. Cancelling participation at all large meetings, both internally and externally. Requiring employees to work from home where possible. DuPont Safety business operation DuPont Safety business is working tirelessly to help those directly impacted by the virus Additionally, the company stated that they are proud that the DuPont Safety business is working tirelessly to help those directly impacted by the virus, including first responders on the front line fighting the pandemic. Thousands of DuPont employees are working around the clock in all parts of the world to increase capacity of protective garments during this time of high demand. The Tyvek manufacturing operations run 24 hours a day and the nine global manufacturing facilities that produce garments are also working overtime to increase capacity. They have an experienced global manufacturing network that is fully activated and prioritizing the needs of frontline response personnel in the most impacted regions combatting the Coronavirus. DuPont Core Values in-practise The company’s focused and capable teams continue to address this global health crisis and are prepared to navigate through these challenging circumstances with the DuPont Core Values (Safety & Health, Respect for People, Protecting the Planet, Highest Ethical Behavior) at the forefront of everything they do.

The Fire Industry Association (FIA) is continuously seeking further clarification from the Government's position on this issue after Boris Johnson's speech on Monday 23rd at 20:30. FIA CEO Ian Moore has been in discussions with the Home Office on this subject over the last few days. FIA CEO Ian Moore says, “We have received hundreds of calls requesting clarification on what is meant by the Home Office statements. My first response is to be pragmatic about what you deem to be important under the title of Key Worker. Your health and the health of others is Key and the Government’s advice to cease travel as far as possible is the priority - this is why it is being discussed. Just because you work in the fire safety industry does not mean you are designated a Key Worker. It is also important to state that the FIA are not making any statements here and it is for you to interpret what the Government statement means when applied to you.” Key worker status extended to fire safety personnel UK Home Office has to confirm that fire risk assessment, fire alarm testing, service and repair is classed as 'essential' work" He adds, “I do however, fully understand the need for clarity given the Prime Minister’s latest address on Monday 23rd March at 20:30 and the restrictions it implies. I have sought further clarification and asked the question “Can we get the Home Office to confirm that fire risk assessment, fire alarm testing, maintenance and repair is classed as “essential” work and that the requirements of the Fire Safety Order still apply?” and expressed the importance so employers can make informed decisions on manpower allocation. Michael Gove MP has just stated that "construction in the open air” is to continue, as long as the 2-metre rule is observed, which undoubtedly needs to have fire safety input at all stages. We will update this website and soon as we receive a response from the Home Office.” “Security & fire safety personnel can play a vital role at this time of national challenge. People working in these sectors who are essential to national infrastructure are “Key Workers” for the purposes of the Government’s guidance on COVID-19.”, said James Brokenshire, Minister of State for Security at the Home Office. Enhancing public fire safety FIA CEO, Ian Moore has just been informed that James Brokenshire (Minister of State for Security at the Home Office) has extended the Key Worker status to all fire safety personnel actively working to improve public fire safety. Ian states “I hope this clarifies the position for our members which I know has been a major concern not only for the current position to do with the Coronavirus situation but also what could come next in the clampdown on unessential travel. A common-sense approach should be used on when to use the Key Worker status as there are many roles and situations that do not warrant its use.” Should you need any further clarification then please ring the FIA offices (all lines are manned)" Ian further said, “Should you need any further clarification then please ring the FIA offices (all lines are manned) and we will attempt to answer your questions. Once again thanks to the Home Office for listening to my concerns (on behalf of the fire safety industry) and reacting to it. I have been inundated with calls and emails looking for clarity on this vital subject for our industry. Importance of fire rescue services He adds, “Fire Engineers carry out a mission-critical job to not only fix but maintain fire systems and products such as extinguishers, fire alarms systems, etc. We have real first-hand knowledge and evidence of the dangerous and potentially deadly effects that a lack of maintenance on fire systems can lead to; I don’t have to mention the implications if we were to have a major fire incident as a result of the fire safety equipment not working correctly." Ian concludes, "In addition, many of our members are the only suppliers to the fire and rescue services who need their equipment to do their job efficiently and safely. Maybe they are covered under the fire and rescue service “support staff” section of the Public Safety section - maybe clarification is required here? Nonetheless, the above statement is a good start, for which I thank the Home Office for clarification; however, the FIA will continue to push for recognition of fire safety-related workers as Key Workers in a number of other key areas to ensure we maintain public fire safety.”

Given the unprecedented situation of COVID-19 and uncertainty faced by everyone around the world, FFE Ltd. Managing Director, Oliver Burstall said, “I would like to take this opportunity to reach out and update you on the steps we are taking to ensure operations continue in the safest way possible.” Availability of product He said, “Our primary concern as a business is the health and safety of our colleagues, customers, suppliers and their families. At FFE Ltd., we have been carefully evaluating the situation daily and following the official advice from the government and health organisations.” Oliver adds, “To ensure that there are no risks to our supply chain we are working closely with all our suppliers. We currently have 4- 6 weeks material guaranteed and further material in the pipeline. Our manufacturing facility is working at near full capacity and is successfully meeting the current demand. As this is a very dynamic situation, we will keep you apprised of any impacts as they unfold.” Shipment of orders He further said that FFE Ltd. was committed towards ensuring that all shipments continue to be delivered to customers within the standard lead times. However, there may be some disruptions that are out of the company’s control and therefore advise customers to place orders with sufficient time in hand. Customers with any questions or requiring a substantial order are requested to get in touch with the account manager to discuss the implications. Mitigating Risk FFE Ltd. strives to maintain business operations with minimal impact to the service provided over the years. To mitigate risk and the spread of infection, the company is taking necessary steps to protect employees by facilitating work from home for them. This implies, to handle customers’ queries efficiently, they will be required to contact the appropriate individuals via the alloted email addresses Oliver Burstall concluded, “We will ensure our policies and procedures continue to reflect any further guidance from the authorities and will keep you updated on any changes to our services. Thank you for taking the time to read this message and on behalf of all of us at FFE, we send you our best wishes for your safety and health.”

Protecting against fire and security risks is an essential aspect of life for people and across all sectors. However, there is an increasing expectation and demand on fire and security providers, in areas such as education. The securitisation of our world paired with the rapid speed of communication and news updates means that young people especially have the potential to be more aware of potential dangers and threats to their own safety and the safety of those around them. Education institutions are large and sometimes sprawling sites that present considerable fire and security challenges. From Kindergartens to Colleges Each education site brings distinct challenges, with differing facilities and specialties, as well as the need to maintain the capacity of students, teachers and lecturers to study, learn and teach at the high level expected.Each education site brings distinct challenges, with differing facilities and specialties While some schools and universities are based in urban areas with a mix of heritage and high rise buildings, others are sprawled across green open spaces. Some of these sites have specialised sporting facilities, while others may be focused on engineering or scientific study, with costly technical equipment. Kindergartens and primary schools have their own unique requirements. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management. The demographic of these institutions is predominantly young children, who are often unaware of or only just learning about fire safety and personal safety. This creates a huge vulnerability and an added onus on teachers to keep their students safe. Facial recognition at West Academy of Beijing In response to this need, Chubb China upgraded the closed-circuit television (CCTV) system for Western Academy of Beijing (WAB) focusing on elevating video content analytic features, including maximised CCTV monitoring, automatic police calling, and a smart search solution. Complementing this, a facial recognition system capable of finding the exact location of a student on campus within 30 seconds was added, aided by real-time remote gate operation. This integrated and advanced system resulted won the "High Quality Educational Technology Suppliers for School" award for the WAB project at the 2019 BEED Asia Future Oriented Construction of Universities and Schools Seminar. This award recognizes outstanding solution design and project execution. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management Awareness remains important at university As students graduate from kindergarten, primary school, junior and senior school, they become more aware of fire safety, relevant dangers and how to protect themselves. Unfortunately, external dangers remain. There are particularly high stakes for university campus facilities managers The safety of students in a university environment is also critical. It is often the first time young people live away from their family home and have the independence of adulthood. For this reason, there are particularly high stakes for university campus facilities managers. In the eventuality of a fire, students could be at great risk and, beyond the immediacy of physical harm, this can have serious ramifications for the reputation of an educational institution. Integrated solutions Integrated solutions must be nimble and adapted to a range of site types including campus residences, recreational areas, open spaces and lecture theatres. Chubb Sicli recently identified and overcame these challenges through the installation of a full suite of fire safety and security equipment and services at Webster University Geneva. Established in Switzerland in 1978, Webster University Geneva is an accredited American university campus that offers programs in English to students interested in undergraduate or graduate-level education.  Located in the Commune of Bellevue, just a few kilometres from Geneva's central station, the campus of Webster University Geneva includes five buildings in a park-style atmosphere. Full fire and security audit Chubb Sicli provided Webster’s fire extinguisher maintenance for over 25 years. This business relationship led to a full fire and security audit that identified the need for updates to the university’s security installation. The initial audit showed several improvements to the university’s security profile were needed.The challenge was to create and provide an effective and interconnected fire and security solution The challenge was to create and provide an effective and interconnected fire and security solution, enhancing the security of the student population and its ever-evolving needs. This included complete fire detection and intruder alarms for all five buildings, upgrades to existing CCTV systems, new video surveillance equipment and an automated fire extinguishing system in the kitchen areas. In addition to this integrated system solution, Webster University required access control for all main entrances, with the requirement that all documentation to be made available in English, because Webster is an American company. Customized solution Chubb Sicli’s quality, capability, and security expertise provided a customized solution for the unique educational establishment. Not only was the solution both tailored and integrated, the approach and planning were based on audit, fire extinguisher and emergency light maintenance, fire detection, intrusion detection, access control, video surveillance and Fire Detection. Through dedicated and integrated fire safety support, Chubb provides students and families peace of mind and security. From the moment a young child enters the education system, Chubb’s diligent and effective surveillance and fire safety systems work to prevent and protect, offering a new kind of ‘end-to-end’ service for education systems around the world.

Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the check. What First Brought The Issue Of Alarm Verification To Your Attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What Is The False Alarm Rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why Did This Issue Resonate So Strongly With You? When I first investigated this issue, I was sure that the security industry would have already recognized this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who Is Affected By This? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a check for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What Is The Average False Alarm Fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why Do You Believe Audio Is The Ideal Technology For Secondary Source Verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How Would A Secondary Source Verification System Work With Audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are There Any Additional Resources You Would Suggest Looking Into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms

In order to recruit and retain, you must change your mindset to that of a business. While we continue to scratch our heads on how to recruit and retain members among the ranks of our departments, we might want to take a look at ourselves. Sometimes looking in the mirror is a hard thing to do, as it may give us a clear view of who and what we are as an organization. For years, the volunteer fire service has had to overcome many obstacles such as funding, a not-so-friendly environment or poor leadership, to name a few. They may even have had to re-create themselves. Business Mindset And Reputation Whether you are in a rural, suburban or urban area, what drives us? Is it pride? Is it fulfilling a need to belong? Ultimately, it is the end user, the customer – the resident, the taxpayer. In order to target new membership, we must be able to sell ourselves as a good, a service and a product. Business models have been around for years and, if followed, yield positive results We need to begin to think about running our volunteer organization like a business in order to be successful. Businesses that are successful have a great reputation. People want to work for them and they easily retain and recruit top talent. Business models have been around for years and, if followed, yield positive results. Building Community Of Employees Let’s take Google for an example, a company with more than 64,000 employees with growth to the tune of billions of dollars each year. When looking at Google’s performance, it raises the question: what is Google’s success secret? How can a company amass $9.7 billion in revenues mostly from advertising? How can they keep great help and recruit? The answer is its leadership being innovative, actively advertising, creating a unique and rewarding work environment as well as creating and executing their business model daily. A business that goes above and beyond by treating their employees great will in return get motivated and loyal employees. Google allows their employees flexibility to work on passion projects and tap into their creativity. Google also encourages its employees to become teachers and coach one another to help build a more creative, satisfied and intimate community of employees. One needs to make fire departments attractive to potential recruits, there are small moments of observation that are then used to make bigger decisions are called “thin slices” Positive First Impressions In this day and age, we need to be ahead of the curve. People want to be informed and they want it now. They want a quality product and will shop around until they find it. They also want to be part of something big. They want to be recognized. Remember the statement, “You never get a second chance to make a first impression”? Well, it was the tagline for a Head & Shoulders shampoo ad campaign in the 1980s. Are we continuing to make our fire department attractive to potential recruits? How do we expect to garner new membership if we don’t make that “first impression” a positive one? These small moments of observation that are then used to make bigger decisions are called “thin slices.” Potential candidates for membership are constantly assessing us, slice by slice, as “recruiters". Business Model For Your Demographic We need to create a business model and execute it at all times Is the fire station in good shape? Is it clean and orderly? Is the organization structured? Is the leadership strong and decisive? Or are there cliques and groups that work against the common goal or the command? These are easily seen and quickly discovered by potential candidates. They are looking to see what we are offering them: why should I risk my life, my health, my safety – what’s in it for me? How do we take all of these “thin slices,” package them together and make them attractive for potential recruits? We need to create a business model and execute it at all times. In order to sell, we need to advertise. In order to advertise, we need the leaders of our departments, the innovators and recruiters, to all come together and develop a business plan that works. It should work for your demographic. It should pour information to the masses. It should build on a reputation that you are a place that you’d want to work for! We need to begin to think about running our volunteer organization like a business in order to be successful Utilizing Current Volunteer Membership We need to begin to think about running our volunteer organization like a business in order to be successful. So, what does this mean for “my fire department”? Simply put, it means that you need to rely on the staff you have in place; lean on them and their expertise. Your current membership may hold the keys to your success. Develop a mission statement that is creative and energetic Canvass your current membership for professionals who could be utilized. You may have trained CPAs, human resource professionals, CEOs of corporations, advertising and marketing experts or veterans already inside your organization. They may remain quiet as they are unsure that they are needed to assist. Ask for the help and utilize them! Learning From Shortcomings Do not hesitate to implement them into your business plans. Help them look at how to target demographics in your area. Remember that great leadership will work to identify an individual’s strongest points and work to utilize them for maximum effectiveness. When you create a plan, be sure that you set obtainable goals. Develop a mission statement that is creative and energetic. Don’t eat the elephant in one bite: set a timeline in your plan. Meet often with your team, as you will learn more from your shortcomings than from your successes.

The U.K. government is looking to apply the lessons of the Grenfell Tower fire by strengthening the regulatory system for building safety, including regulations for high-rise buildings. By changing the industry culture to increase accountability and responsibility, proposed measures seek to ensure residents are safe in their homes. The new measures – Building Safety and Fire Safety Bills – expand on a pledge to “[bring forward] new measures to … improve building safety,” which was included in the Queen’s Speech to both houses of Parliament on Dec. 19, 2019. Bringing In New Fire Safety Measures When Prime Minister Boris Johnson revealed his plans for government with his new majority, he included mention of housing issues. To ensure residents are safe in their homes, the government will bring forward measures to implement the most urgent recommendations from the first phase of the Grenfell Tower Public Inquiry. They will also publish a draft Building Safety Bill to implement the recommendations of Dame Judith Hackitt’s review of building regulations. The new measures will draw from all 53 of the recommendations of the independent review of building safety, and in some cases, go beyond those recommendations. For example, the government seeks to give residents a stronger voice and strengthen enforcement and sanctions to deter non-compliance. To ensure residents are safe in their homes, the government will bring forward measures to implement the most urgent recommendationsDame Judith Hackitt’s review found that the current regulatory system is not fit for purpose in relation to high-rise and complex buildings. A new system to oversee the whole built environment will involve local enforcement agencies and national regulators working together to ensure better safety of all buildings. New Regulations, Guidance And Improvements An enhanced regime for high-rise residential buildings will apply to more than 11,000 high-rise buildings, increasing to almost 15,000 buildings within 10 years. Some £600 million of funding has been made available to replace the unsafe cladding in the social and private sectorsPreviously, the government has implemented a range of improvements that did not require legislation, including identification of more than 400 high-rise buildings that use unsafe Aluminium Compositie Material (ACM) cladding, like that used on the Grenfell Tower. They have worked with local authorities and fire and rescue authorities to ensure appropriate interim safety measures are in place. Some £600 million of funding has been made available to replace the unsafe cladding in the social and private sectors. New regulations and guidance ban the use of combustible materials on the external walls of new buildings over 18 meters containing flats, as well as new hospitals, resident care premises, dormitories and student accommodations. Learning From Mistakes The Fire Safety Bill has been brought forward to “deliver meaningful change to ensure an appalling tragedy like Grenfell can never happen again.” In addition to addressing the elements of Dame Judith Hackitt’s review, the Fire Safety Bill seeks to clarify the scope of the Fire Safety Order to include external walls of buildings, including cladding, and fire doors for domestic premises of multiple occupancy. It would also strengthen the relevant enforcement powers to hold building owners and managers to account. A transitional period will allow building owners and managers and Fire and Rescue Services to put in place the infrastructure for these changes.  

Installation of video cameras has been proposed in the aftermath of a drug scandal at a fire station in New York. The firefighters’ union is resisting the cameras. The situation raises questions about the usefulness of video surveillance in fire departments: Is it effective? Does it solve the problem? Does it violate privacy? What is the impact on morale? In Middleton, N.Y., a former fire lieutenant was operating an illegal drug distribution ring out of the city’s Central Firehouse. Reportedly two local volunteer firefighters were among the 29 defendants arrested in the case. Since the scandal came to light, the city has proposed installing surveillance cameras at the Central Firehouse, the Wallkill Street Station and the North Street Station. The Issues Of Surveillance The situation highlights several issues. How effective is video surveillance in fire departments? Are cameras a waste of money and an intrusion? “This has nothing to do with [firefighters’] ability to do their jobs, and they should welcome the city addressing what happened, rather than fight it,” said Mayor Joseph DeStefano, as quoted in the Middletown Times Herald-Record. “Middletown residents deserve transparency on this.” Plans are to position the cameras in the hallways and stairways, at the exterior and first floor of the buildings, and at the entrance and exit to the control room. Notably, cameras are not being installed near living quarters, bathrooms or kitchens. “Swipe-card” entrance technology is also being installed. The situation highlights several issues. How effective is video surveillance in fire departments? Are cameras a waste of money and an intrusion? Do they put everyone under suspicion for the actions of a few? Crime Deterrent Or Management Tool? More broadly speaking, are video cameras a technology solution that seeks to address a wider management problem that requires a more management-driven solution? In terms of privacy, a fire station is a public building and should not be subject to privacy concerns, especially in “public” areas such as entrances and exits, in equipment bays, storage or common areas. Signs should be installed to state that the premises are under surveillance. Living quarters and bathrooms are more private areas that should not be surveilled.In short, video surveillance is more effective as a crime deterrent than as a management tool. In short, video surveillance is more effective as a crime deterrent than as a management toolThe intent of cameras is another issue that can impact their acceptance. Are the cameras to be used for “real-time monitoring,” i.e., in a central location that is “spying” on employees to ensure they are doing their jobs? Micromanagement is never a good idea, and using technology just makes it worse. Such a scenario suggests a lack of employee trust and would likely undermine morale. Addressing Problems And Restoring Trust On the other hand, if the video is recorded and only reviewed in cases of theft or other misdeeds, there may be broader acceptance. In short, video surveillance is more effective as a crime deterrent than as a management tool. An important question to ask before installing video is: What problem am I looking to address? It’s one thing to hold employees accountable, and another to make them think they are not trusted. One might think that using video to weed out a few “bad apples” makes sense, but they should also consider the negative impact In some other cases, the situation may be more of a management issue than a technical issue on the good and loyal employees, who may be discouraged or feel as if their privacy has been invaded. Installing video doesn’t seem like an extreme response in the case of a drug ring operating out of a fire house. After such an event, it’s important to restore a level of public trust in the organization. If video surveillance can help to restore that trust, it might be worth the possible downside. The same case might be made after a series of thefts, or if there is a question of employee safety. In some other cases, the situation may be more of a management issue than a technical issue, and therefore might be addressed by a completely different set of tools that don’t involve technology.

One Los Angeles firefighter made $360,010 in overtime last year, and 18 employees of the department each earned more than $200,000 in overtime pay. In all, more than 90% of LAFD employees received overtime – an average of $27,737. Excessive overtime is an ongoing challenge at many fire departments around the United States, and the situation can often attract the attention of auditors and budget-conscious city managers, who may be concerned, or even suspicious, about the additional costs. There may be questions such as whether overtime hours are being allocated fairly. There are often calls for more oversight and regulation. Transparency is critical when tax dollars are being spent, and those who allocate the funding have to face voters. Working culture of long shifts For firefighters, overtime pay can provide a welcome boost to their household finances and make firefighting jobs more attractive. Working long shifts (and overtime) is a part of the culture of firefighters. But at what cost to departments? Is overtime pay the best use of resources? Is overtime pay the best use of resources? Might other employment models be more cost-effective? Extremely high overtime payments to a handful of individuals at least suggest a need for more balance in how overtime is distributed. Burgeoning overtime expenditures also may reflect other issues, such as inadequate staffing or recruitment challenges. For example, the Baltimore City Fire Department is paying overtime to fill nearly a third of its firefighter and medic shifts every day, according to The Baltimore Sun. The department is relying on volunteer “callbacks,” when a firefighter or medic who just finished a shift is asked to work another one. Montgomery Fire/Rescue $2 million over budget Last year, Montgomery, Ala., Fire/Rescue went $2 million over budget because of overtime pay needed in response to a multi-year worker shortage. In some cases, overtime is a temporary solution to an ongoing problem: recruitment and retention of firefighters. Another element of overtime is a department’s “constant staffing” model, which requires a fire station to be staffed 24/7 for fires, medical calls or other emergencies. There may also be a need to cover for employees who are on leave for health reasons, military service or for disciplinary issues. There are vacations to consider. Leave requests may occur with little prior notice, and overtime may be the only practical means of covering for the absences. Another element of overtime is a department’s “constant staffing” model, which requires a fire station to be staffed 24/7 for fires, medical calls or other emergencies Avoids hiring additional staff Some say paying additional overtime saves money in the long run by avoiding having to hire additional staff and pay their benefits. However, in some cases, reduced benefit expenditures – such as pension cutbacks – are changing the calculus. In the case of wildfires federal or state disaster funding may absorb the costsGiven the shifting variables, it may be less expensive in some cases to hire additional employees than to swallow the overtime costs. However, in a competitive employment environment, what are the chances that a new recruit may be lured away by another department despite a huge investment in training? In some cases, the costs of overtime may be reimbursed to local jurisdictions. In the case of wildfires, for example, federal or state disaster funding may absorb the costs. For special events, city employee overtime may be reimbursed by an event organizer or venue. Shifts not comparable to business world There is also an argument that how firefighters are scheduled requires that issues of overtime be examined through a different lens. A firefighter might work a 24-hour shift, three times as long as a typical eight-hour workday. A firefighter might work a 24-hour shift, three times as long as a typical eight-hour workdayTherefore, overtime issues are not equivalent, or comparable, to the business world. Assuming that’s true, it suggests a need for more education and explanation to city managers and the general public about the specific differences and how they impact the need and/or desirability of overtime. Large amounts of overtime also raise concerns about fatigue and morale. For example, a firefighter is likely less effective after working multiple long shifts. Given the life-and-death nature of firefighting and emergency medical care, employees should always be at their best. Overly tired firefighters could possibly put additional lives at risk.

Infographics has announced that Humberside Fire and Rescue Service is the latest fire service to move to the company’s FireWatch Cloud, a fully-managed service based on the Microsoft Azure platform. FireWatch Cloud solution The new FireWatch Cloud solution will provide a resilient architecture, flexible access to the FireWatch integrated fire service management platform from remote locations, and includes software upgrade services and other benefits. Richard Jacques, ICT Data & Applications Manager at Humberside Fire and Rescue Service, said “We are delighted to be working with Infographics on our move to the FireWatch cloud platform. Although this decision is not as a direct result of the current COVID-19 situation, it clearly reinforces the validity of our strategy and benefits of having resilient systems available from anywhere, at any time, with the ability to quickly adapt and scale as needed without reliance on corporate networks and systems.” FireWatch integrated fire service management Richard adds, “That, along with the breadth of features, integrated user experience, teams and workflows available with the FireWatch Cloud platform, will ensure we are in an even stronger position to support the operations of our Fire Services during these challenging times and thereafter.” Russell Wood, Commercial Manager at Infographics, said “We are delighted to announce Humberside Fire & Rescue as another new client of our FireWatch Cloud offering. This follows multiple other recent new FRS contracts, with more to follow in the coming weeks and months. The benefits of the specialist, connected FireWatch Fire Service Management platform in the Cloud are clear and compelling – providing our clients with the ‘big picture’ of their operations and helping them keep working as an integrated service – whatever their location or circumstances.”

The two cantons of Obwalden and Nidwalden are located in the heart of Switzerland, nestled in beautiful mountain landscapes of the Swiss Alps with high peaks, surrounded by lush green valleys, and picturesque serene lakes. However, this beautiful natural geography also brings with it many natural hazards to which the fire departments must adapt and respond to effectively, among other things with the help of the EMEREC operational management system. Since 2017, the fire departments of the Swiss cantons of Obwalden and Nidwalden have joined forces to form a fire department inspectorate. Over 80,000 inhabitants live in the operational area, which is largely rural. In addition to the specific geographical conditions, there are other challenges for the fire department: busy motorways with tunnels, three airfields, and a number of larger companies. There are also well-known tourist destinations with large hotels, ski resorts, and hiking areas, as well as many cable cars. Swiss fire departments rely on EMEREC The fire departments in the region must be prepared for and, above all, equipped for many dangers “The scenic backdrop is impressive, but the beautiful nature also holds dangers - streams, avalanches, lakes, storms, droughts leading to forest fires or flash floods have posed great challenges in recent years," says Stefan Enz from the Obwalden/Nidwalden Fire Department Inspectorate in Switzerland. In addition to this, there is heavy traffic and sometimes accidents on the busy transit routes. The fire departments in the region must therefore be prepared for and, above all, equipped for many dangers - from standard fires, through technical operations, to major catastrophes and natural disasters. EMEREC operations management system In order to maintain an overview of these challenging tasks, the Obwalden/Nidwalden fire departments inspectorate has adopted the EMEREC operations management system from Rosenbauer. "We have all operational plans, building information, and much more data pre-entered into the system. Thus, we always have the latest operational plans and essential data. Likewise, we can always query information on natural disasters when we are at the site of the operation," explains Stefan Enz. The benefits of the system are obvious to him, he says "It is easy to use, clear, requires little training, and is also available offline." A special partnership brings with it additional benefits: Rosenbauer's local distribution partner, Ecosafe, not only supplies its customers with the hardware and software for EMEREC, but also with its content. Ecosafe also creates a large number of contingency plans for emergency response organizations throughout Switzerland and is well acquainted with the dangers present in the region. Fire safety operations management EMEREC is already a valuable and helpful aid when managing missions Thanks to EMEREC, it is possible to maintain an overview and to provide an up-to-date, uniform picture of the situation for all participating emergency services, especially in the case of large-scale operations such as natural disasters with multiple operational sites. Communication and the exchange of information are essential success factors in the coordination and successful undertaking of such scenarios. However, the operations management system not only provides practical support in large-scale operations, but also in the everyday activities of the inspectorate's 19 fire departments. For Stefan Enz, it is clear that the modern EMEREC operations management system will continue to grow in importance over the coming years. Additional functions are already planned for implementation in the foreseeable future within the Obwalden/Nidwalden fire department inspectorate. EMEREC is already a valuable and helpful aid when managing missions. The use of this intelligent technology will certainly be expanded in the future in all likelihood.

The Los Angeles Fire Department (LAFD) is the first fire service in North America to purchase a pre-series vehicle based on the Concept Fire Truck (CFT). The electric fire truck from Rosenbauer will be delivered in the first quarter 2021 and put into practice as part of a comprehensive test operation. CFT Technology In addition to its driving characteristics and safety features, the truck made an impression with its ergonomics and high functionality during the initial demonstrations last December. A sworn workforce of around 3,500 makes the LAFD one of the largest fire services in the US. It operates a fleet of 1,300 vehicles and responded to approximately 500,000 emergency calls last year, including 4,100 structure fires. Pre-series vehicle based on the CFT will have two batteries with a charge capacity of 100 kilowatt hours The LAFD and the City of Los Angeles are setting a clear example for sustainability and climate protection with the decision to use CFT technology. The purchase was made through Velocity Fire Equipment & Sales, which acts as a prime contractor and represents Rosenbauer Group in Southern California, Nevada and Arizona. Fully Electric Operation The pre-series vehicle based on the CFT will have two batteries with a charge capacity of 100 kilowatt hours. This enables fully electric operation for roughly two hours and covers around 90% of all applications. A 200-kilowatt range extender is integrated for longer application times. The fire truck will be adjusted to meet the needs of the LAFD in terms of usage and loading, without limiting the flexible vehicle architecture in the process, and is designed to meet all standards of the National Fire Protection Association (NFPA). “I am excited that we are the first Department in North America to order this cutting-edge fire engine,” says LAFD Chief Ralph Terrazas. “The electric fire engine is an innovative tool that will help reduce noise, harmful diesel emissions, and provide a flexible tool for firefighting and rescue operations from a technologically advanced platform. We are looking forward to evaluating in a real-world environment once it hits the streets of Hollywood next year.” Meets All The Safety Standards “The future fire truck is fundamentally different from the vehicles which are in service at the fire stations today. It is multi-functional, fully connected and its flexible interior can be used as a fully featured command center. Its floor can be lowered facilitating minimum boarding and working levels. Electric engines reduce noise and pollution. We will develop a production-ready fire truck that meets all the safety standards" “I am particularly delighted to receive the order from the Los Angeles Fire Department, which really is a fantastic vote of confidence,” says Dieter Siegel, CEO of Rosenbauer International. “Together, we will develop a production-ready fire truck that meets all the safety standards of the NFPA and can seamlessly be brought into real operation further down the line.” Municipal Firefighting Vehicles Rosenbauer’s Concept Fire Truck was first presented to the public in 2016. As a fire truck of the future, it anticipates major mega-trends such as climate change, demographic change and urbanization, as well as the challenges that these entail for fire departments. The use of electric drives enables a completely new kind of vehicle architecture that is 100% tailored to these future scenarios and sets new benchmarks in terms of functionality and ergonomics. The main application area for innovative CFT technology at the moment is municipal firefighting vehicles, but it will also be applied to other types of vehicles further down the line. Rosenbauer estimates that the number of vehicles with technology similar to CFT will rise to around 3,200 by 2030; up to 400 such vehicles could already be in service in Northern America by 2025.

Lake Assault Boats, globally renowned manufacturer of purpose-built and mission-specific patrol, rescue, and fireboats, will deliver the first of two 35-foot patrol vessels to the U.S. Army’s Military Ocean Terminal Sunny Point (MOTSU) base later this month. The second vessel will be delivered in March; both were purchased through a GSA schedule contract. MOTSU military terminal Located in Brunswick County, North Carolina, MOTSU is one of the world’s largest military distribution terminals in the world. “We are thrilled to place these powerful and versatile patrol boats into service at one of our armed forces’ most important shipping facilities in the country,” said Chad DuMars, Lake Assault Boats vice president of operations. “It is especially gratifying to be selected by the U.S. Army and through our GSA schedule contract.” The identical crafts are 35 feet long (excluding engines and engine guards) with a 10-foot beam The identical crafts are 35 feet long (excluding engines and engine guards) with a 10-foot beam. The V-hull vessels are powered by triple 250-hp outboard motors capable of achieving a top speed of 45 knots. Each features a fully enclosed pilothouse with cuddy cabin and also has seating for ten persons. The hulls are protected by a polyurethane foam collar wrap, and each carry dual weapon mounts (one forward and one aft) able to accommodate up to .50 caliber machine guns. Lake Assault Boats patrol vessels The draft for each boat is no greater than 18-inches when the motors are trimmed up and 24-inches when trimmed down. “Despite the triple outboard configuration, and 750 combined horsepower, the vessels are able to maneuver in shallow water,” explained DuMars. Lake Assault Boats will provide eight hours of personalized training when the boats are delivered. MOTSU is the key ammunition shipping point on the Atlantic coast for United States armed forces worldwide. The base is located on the banks of the Cape Fear River and has, within its borders, Governors Creek, Fishing Creek, as well as several smaller bodies of water.

telent, a specialist in the effective operation of the UK’s critical national infrastructure, and Merseyside Fire & Rescue Authority (MFRA) are marking a milestone moment this year as their collaborative partnership enters its 19th year, with the contract now secured until 2024. Integrated Risk Management Plan Serving five metropolitan boroughs – Sefton, St Helens, Knowsley, Wirral and Liverpool – community safety and life-saving operations are top priorities for MFRA. Information Communication Technology (ICT) services are crucial to the day-to-day running of operations and must be developed, aligned and continually reviewed to ensure they can support the delivery of the Authority’s Integrated Risk Management Plan (IRMP) which prepares for various incidents and is a statutory requirement of all fire services. Since 2001, telent has delivered a range of vital ICT services and introduced multiple innovations, including an Information Technology Infrastructure Library (ITIL)-based service catalogue to ensure that Merseyside can easily alter the services it receives according to changing needs. ITIL-based service catalogue Our relationship with telent means we have a partner that we can rely on in the most demanding of circumstances" At the heart of the contract, telent runs a service desk for MFRA, handling more than 650 IT incidents per month, with 75% of issues fixed by telent remotely, bringing significant cost-savings to Merseyside. “Our relationship with telent means we have a partner that we can rely on in the most demanding of circumstances,” said Phil Garrigan, Chief Fire Officer at MFRA. “As well as having a deep understanding of the blue light sector, telent brings a flexible approach to its service delivery which has proved invaluable to us as we work to keep up with the fast-paced technological changes across the business sphere. Ultimately we know we have a highly-trusted partner in telent and look forward to working with the team for years to come.” ICT life-cycle management services More recently, telent has made additions to the ICT Service Catalogue which include providing ICT life-cycle management services for National Resilience Fire Control (NRFC) and the introduction of MFRA ICT cloud-based services to deliver in-house apps on frontline appliances. The National Resilience is responsible for deploying and co-ordinating National Resilience equipment and supporting individual fire and rescue services to minimise the impact of major emergencies. “What comes with an ICT Service Catalogue is the ability to have a Service Level Agreement with clearly defined Key Performance Indicators (KPIs) and I am pleased as telent continues to meet those KPIs,” said Ed Franklin, Head of Technology at MFRA. “The Service Catalogue also provides the flexibility to easily adopt new services as our requirements evolve or new technology solutions become available.” According to the Home Office, MFRA attends more primary fires per thousand population than any other fire and rescue service in the UK. It is committed to attending all life risk incidents within 10 minutes on 90% of occasions.

Founded in France in June 2006, QIM specializes in the design, supply, installation and maintenance of quality automatic sprinkler systems. Created on the simple principle of providing quality products and service, QIM strives to ensure it offers the very best, most effective sprinkler protection systems for warehouses. Staying true to these principles, the company continues to see steady growth, with annual revenue reaching nearly £4 million in 2016. Tighter sprinkler regulations  Focusing exclusively on warehouse projects, QIM works with some of the most respected construction companies in France. With French law requiring all warehouses larger than 6,000 m² in size requiring sprinkler protection, it is fair to say that QIM is used to large-scale projects. There is now a lot of choice, with many companies and products in the sprinkler world" Despite many changes in the industry, including tighter sprinkler regulations for warehouses, the company has continued to grow. When assessing what has changed in the industry in the last five years, Thomas Delahaye, engineer, at QIM, is clear while stating, “There is now a lot of choice, with many companies and products in the sprinkler world. Prices have also been steadily decreasing.” Tyco Factory Mutual (FM) pumps Despite continuing to grow, the company has never lost sight of its founding principle of providing quality products and service. Reflecting this, QIM’s CEO recently announced the company was seeking to maintain its current annual revenue rather than increase it. Whilst this may seem an odd aim for a company that has experienced such growth, Mr. Delahaye is in complete agreement with the policy, stating “This will allow us to choose our future projects and ensure we completely satisfy each customer.” Like most companies operating in the increasingly demanding construction industry, staying ahead of competition and keeping to tight schedules is vital - not just for their reputation but also their clients. Understanding this, QIM has, and continues to seek out, products and technologies that enable it to meet deadlines and stay ahead of the competition. This is why, Mr. Delahaye explains, the company continues to use Tyco products, “We have used Tyco products almost exclusively since our foundation. They continue to be our choice because of their prices and range of stock.” ESFR-25 sprinkler heads  One recent project that the company is particularly proud of is a large warehouse recently completed in Amiens, northern France for an internationally-recognized global commerce company. Measuring 107,000 m2 in size, it is the company’s largest warehouse in the country. The scale and importance of the project meant installation was a huge undertaking; involving a staggering 10,000 Tyco model ESFR-25 sprinkler heads as well as 36 Tyco check valves and multiple Tyco Factory Mutual (FM) pumps. ESFR-25: Early Suppression Fast Response (ESFR) provides effective heavy sprinkler discharge at heights of up to 48ft (14.6m). Their benefits include Competitive prices Unique product range eliminates compromise The technical skills and know-how to ensure success Early Suppression Fast Response Benefits For this project, as with their others, there was no hesitation when it came to choosing which fire protection products to install, with Mr. Delahaye stating, “Tyco have the technical services and skills to answer our questions and solve problems, while their multiple locations mean getting Tyco products is quick and simple.”, stated Thomas Delahaye, Engineer, at QIM. In addition to the excellent reputation and uniqueness of Tyco products, Mr. Delahaye also highlighted another important aspect to the Tyco product range that is always a key consideration for businesses such as theirs own, which is the cost factor, “Tyco products are also very competitively priced compared to others,” added Mr. Delahaye.