Fire Safety Policies

Taking place 16 - 17 of April 2019, this will be the ninth edition of Securex West Africa. Having firmly established itself as the region’s leading exhibition and conference for the commercial, perimeter, cyber and homeland security, fire and safety industry, this year’s show is expected to attract more than 2,500 visitors, 85 exhibiting brands along with key industry stakeholders from governmental organizations and prominent industry associations. Among the show floor features due to take place at this year’s exhibition is the Conference. Running daily sessions lead by senior industry experts, organisers have confirmed that Bulwark Intelligence are now signed up as Strategic Partners to the event. Delivering Defense And Intelligence Solutions This year’s conference theme will be ‘National Security in a Boundaryless World: 21st Century Solutions to Nigeria’s Insecurity'A privately-owned company, Bulwark Intelligence Solutions Limited, is focused on delivering extensive, accurate and dependable security, defense and intelligence solutions to around the globe. It was founded and is run by US Military veterans with combined experience of over fifty-two years in the defense, security and intelligence industry. The company has clientele cut across Defense and Security, Oil & Gas, Academia, Foreign investors, Banking & Finance, Non-Profits, Political and global leaders. Organisers have revealed a sneak preview of prominent topics as well as key speakers for this year’s Securex West Africa Conference. This year’s conference theme will be ‘National Security in a Boundaryless World: 21st Century Solutions to Nigeria’s Insecurity’. As Nigeria’s population continues to grow with an estimated population of 450 million by 2050, it is important that all stakeholders including security, military, political, civil society and more, come together to discuss solutions that will curb current and future threats while ensuring stability in the country. Providing Companies With Valuable Insights The exhibitions Regional Director, George Pearson said; “Every year we consult with leading members of the industry to put together a cohesive program of conference sessions that will not only inform Securex visitors, but also educate. In the current industry climate, with this transition into a new digital era, companies across the board are facing brand new threats and it is our goal to provide valuable insights into how to protect themselves.” Companies across the board are facing brand new threats and it is our goal to provide valuable insights into how to protect themselves" Just some of the key sessions announced include; ‘Implementing 21st Century Security Strategies and Solutions; the place of technology and social media’, ‘Security Sector Reforms and Policies in Nigeria, addressing a boundaryless operating environment’ and ‘Community Cohesion: security as an enabler of/for development; towards Solutions for Stability’. Key Industry Experts At The Event Among the key industry experts set to take the stage this year will be the Honorable Aliyu Gebi, Senior Special Advisor to the Minister of Interior, Mr Wale Olaoye, CEO Halogen Security, Dr Solomon Arase, Former Inspector General of Police and Capt. Aliyu Umar (Rtd), CEO Goldwater and Riversands Consults to name just a few. The full Conference program for Securex West Africa 2019 will be released very shortly and to ensure you receive it directly to your inbox, simply pre-register to attend for free. Pre-registration is now open for those looking to attend Securex West Africa. By pre-registering online in advance, you will have free access to both full days and you’ll also receive show updates direct to your inbox, exclusive competition announcements and much more. Once more, Securex West Africa will open from 16 - 17 April 2019 at the Landmark Centre in Lagos, Nigeria.

In an unprecedented collaboration within the fire and security industry, three not-for-profit organizations with expertise in fire and security doorsets have combined their knowledge to offer guidance on a newly-published document on flat entrance doorsets. The joint publication: ‘A Guide for Selecting Flat Entrance Doorsets; A publication for housing associations, landlords, building owners and local authorities in England’, relates to new doorsets and is the product of DHF (Door & Hardware Federation), Secured by Design (SBD) and the Fire Industry Association (FIA). The publication brings together the best collaborative advice available from the industry in one straightforward document to highlight the fundamental issues of fire safety and security for those selecting fire doorsets. The publication makes the point that there is no conflict between fire and security with Building Regulations ADB and ADQ carrying equal weight Equal Weightage For ADB And ADQ Importantly, the publication makes the point that there is no conflict between fire and security with Building Regulations ADB (fire) and ADQ (security) carrying equal weight with neither taking precedence over the other. It explains why only factory produced doorsets can meet both ADB and ADQ. Specifiers can have confidence in using the publication as an authoritative source of information as they are guided through the complexities of an extremely important area of Building Regulations to help them make informed choices. The publication, which can be downloaded from any of the co-operating organizations’ websites, comes in the wake of the 2017 Grenfell Tower tragedy and in response to the Ministry of Housing Communities and Local Governments’ (MHCLG) Implementation Plan – ‘Building a Safer Future’, released at the end of December 2018. Enabling Safer, Easier Escape This new guidance document recommends that all fire doorsets are factory-prepared, and audited by a third-partyThis new guidance document, which launched in March of this year, recommends that all fire doorsets are factory-prepared (as opposed to prepared on-site), and furthermore, audited by a third-party. It is suggested these recommendations will offer greater assurance on door performance and protect occupants, control the spread of fire and enable safer, easier escape in the event of an incident. “We are delighted to have collaborated with SBD and FIA, in sharing our joint expertise on doorsets and fire safety,” explains DHF’s CEO, Bob Perry. “It seemed a natural partnership to come together and offer guidance on what to look for in a flat entrance doorset, how this relates to the latest advice supplied by Government (MHCLG) and why third-party certification of fire and security doorset manufacture, installation and maintenance is a critical part of the protection against fire ingress and unlawful entry. “Third party certification of manufacture, installation, maintenance and inspection of fire, smoke and security doors is something DHF has lobbied for tirelessly, as well as issues surrounding poorly or ill-fitting door closers,” he continues. “These form a vital part of fire safety.” Importance Of Third-Party Certification It is worth noting that although this document is specific to England and Wales, it is also useful information for Northern Ireland and Scotland"FIA’s CEO, Ian Moore, says: “We are very pleased to work with DHF and Secured by Design in producing a guidance document to assist housing associations, landlords, building owners and local authorities on what to look for in a new flat entrance doorset and why third-party certification of fire doorset manufacture, installation and maintenance is a critical part of fire protection. “This underlines the Fire Industry Association’s objective to improve and perfect fire protection work and builds on MHCLG guidance within the Government’s building safety program. It is worth noting that although this document is specific to England and Wales, it is also useful information for Northern Ireland and Scotland.” Establishing Effective Security Standards Chief Operating Officer of Secured by Design, Jon Cole, emphasized how important it is for the three organizations to work together to provide a holistic overview. Third party certification, by suitably qualified bodies, has certainly delivered consistency and quality within the security sector"He says: “For many years, we have worked closely with national and local government, manufacturers, trade associations and standards authorities at home and abroad to establish effective security standards in the building and construction industry. We insist on United Kingdom Accreditation Service (UKAS) accredited independent, third-party certification to provide product control and to ensure that specification and quality is maintained over time.” “Third party certification, by suitably qualified bodies, has certainly delivered consistency and quality within the security sector. This is why, we have campaigned for flat entrance doorsets to have dual certification, meeting all the relevant requirements for security and fire resistance in a single combined design specification. We believe that certification remains the best and only way to assure that effective quality products are delivered to market, providing additional assurance of performance.”

The effective digital transformation of the UK’s emergency services is essential if it is to continue to provide the best possible Blue Light services, the General Manager of Public Safety & Defence at telent warned today. Barry Zielinski urged the sector to harness every technological tool available to them as a new white paper revealed that between 2015 and 2019, emergency fire and rescue services face – on average – a 22% reduction in their budgets due to government funding cuts, while demand for their expertise continues to rise. Deliver Smarter And Safer Services “Blue Light services in the UK are facing growing pressure to increase inter-service collaboration, share information and services with other emergency service providers and enable operational effectiveness – all while continuing to deal with increasing calls,” said Zielinski. “In order to meet this demand, Blue Light services need to harness every technological tool available to them and use them to deliver leaner, smarter and safer services to the community. The question then becomes one of whether these services have the capacity to undertake digital transformation, manage government-led technology reform and save lives.” Dedicated Emergency Services Network According to Zielinski, there are a number of factors driving digital transformation in the emergency services sector, including political, economic, social, technological, environmental and legal trends. New equipment and infrastructure requires many emergency services’ support staff to undergo training, learn new systems" The Emergency Services Mobile Communications Programme (ESMCP), for example, was initially announced by the Home Office in 2013, with early phases of testing and deployment beginning later this year. This will introduce a dedicated Emergency Services Network (ESN), migrating emergency communications services from TETRA two-way radio networks to a cellular 4G service – requiring alterations at a fundamental level within the network and control room infrastructure of each service. Need Of Training For Emergency Personnel “To move from TETRA to ESN, it is predicted that around 300,000 users will require new 4G devices, 45,000 vehicles and 115 aircraft will need to be fitted with new communications equipment, and some 230 control rooms will have to be upgraded,” continued Zielinski. “While support is readily available during implementation where third parties are involved, budgetary constraints, new equipment and infrastructure requires many emergency services’ support staff to undergo training, learn new systems and become involved with technology support at a detailed level. In addition, there is pressure to bring together data and knowledge across all three Blue Light services, adding to the pressure on ICT staff across each sector.”  Reduced Operational Costs Zielinski encouraged the sector to make greater use of Managed ICT Services, with benefits including reduced operational costsTo lessen the burden and drive best value, Zielinski encouraged the sector to make greater use of Managed ICT Services, with benefits including reduced operational costs, increased expertise and flexibility, and the future-proofing of equipment and systems. But, he warned, organizations must consider this approach carefully and ensure future partners meet certain criteria. “Whether emergency services want to use an external provider for all their ICT needs or just a few key areas, it is important that they find a provider that has made the right investment in their own systems, expertise and resource levels so that these benefits are passed on,” said Zielinski. “Any partner should also understand the sectors’ business goals, challenges, current processes and culture and build stability and flexibility into their proposal so that the service offering can evolve as Blue Light services’ needs continue to progress. Demonstratable benefits and a thorough understanding of the sector are also essential.”

Effective sprinkler systems are often the decisive criterion for immediately stopping the frequent fires from developing their destructive power. To ensure that these important technologies will always function safely in an emergency, experts all over the world rely on the practical VdS Guidelines CEA 4001en for planning and installation. Europe's largest institute for fire protection has now comprehensively updated this standard reference work. Importance Of Sprinkler Systems In Fire Safety Every five minutes a fire breaks out in a company in Germany Every five minutes a fire breaks out in a company in Germany. Equal numbers can be assumed for many other countries with fire damage even in the rather small Netherlands with fire damage costs reaching 1 billion Euros every year. The decisive factor for successful firefighting is always the immediate response in this emergency – making sprinkler systems probably the most important mechanism for the protection of human lives and property against the enormous destructive forces of fire. Until these systems were invented, fires were regarded as natural disasters that could not be controlled and repeatedly destroyed entire cities. VdS, Europe's largest institute for safety, has been testing sprinkler systems since they were first in use on our continent – and is bundling its more than 110 years of experience in loss prevention in the international standard for the safe planning and installation of these important systems: The Guidelines VdS CEA 4001en. This technical support tool, known in the industry as the “Sprinkler Bible”, is now available in a comprehensively updated version. The Guidelines VdS CEA 4001en – “Sprinkler Bible” The regulations for ESFR extinguishing systems have also been greatly expanded" Frank Bieber, head of Product Management VdS Inspection Services, explains the new features: “The core revisions concern, for example, specifications for pipe holders and the use of systems in buildings equipped with SHEVs. Important were also changes for optimal frost protection, requirements for shelf sprinklers specially for the protection of small parts stores, automatic monitoring of systems and the connection of additional users to the water supply." "The regulations for ESFR extinguishing systems have also been greatly expanded. In addition, we have clarified all points about which questions have arisen from our partners in recent years. The new edition of the VdS CEA 4001en offers all those responsible for technical fire protection the usual practical, precise assistance adapted to the latest technologies and conditions. Goal: Proven effectivity in the implementation of reliable sprinkler systems”. Together with experts from practice, science and authorities, VdS inspectors continuously work on the further development and updating of the institute's Guidelines. For users, this ensures optimum protection and fire safety at all times.

Leading lights in fire safety have been appointed by the International Fire Safety Standards Coalition [IFSS] to help improve building safety worldwide. A core group of twenty-two leading fire safety experts was appointed to the coalition’s standards setting committee that will work to develop landmark industry standards for fire safety in buildings. Overcoming Risk To Public Safety Past-president of the Association for Project Safety (APS) Bobby Chakravarthy – who is a founder member and represents the association on the IFSS – said that in an increasingly globalized construction market there needed to consistent principles, so fire safety could be tackled internationally. The standards aim to overcome the risk to public safety that can arise when there is confusion and uncertainty arising from different rules for materials testing and certification, building regulations or codes and standards on how buildings are managed. Chakravarthy said the standards being developed at an international level would provide guidance so professionals could improve safety locally. Improving Building Fire Safety Standards I believe that the experts who have joined the coalition will play a vital part in making buildings everywhere safer for everyone"Past-President Bobby Chakravarthy said: “The standard of fire safety needs to be improved at home and overseas. This is why the Association for Project Safety [APS] is part of the International Fire Safety Standards Coalition [IFSS] and why we are working with our partner organizations across the world to develop consistent standards which will take the guess work out of fire safety in construction. “The Grenfell Tower disaster was a wake-up call in the UK but far too many people are still killed in building fires worldwide. I believe that the experts who have joined the coalition will play a vital part in making buildings everywhere safer for everyone.” Best Practise For Fire Safety The International Fire Safety Standards Coalition consists of local and international professional bodies and standard-setting organizations committed to developing and supporting, in the public interest, a shared set of standards for fire safety in buildings. The standards aim to set and reinforce the best practice for professionals to ensure building safety in the event of a fire.

The Middle East’s US$1.9 billion fire safety systems and equipment market will see solid growth over the next six years, with new government regulations around life safety and fire protection along with large-scale infrastructure investment among the key market drivers. A November 2018 report by analysts 6Wresearch estimates the Middle East market for firefighting systems, fire detection & alarm systems, and emergency exit & lighting, will be worth US$3 billion by 2024, growing at a compound annual growth rate of nearly eight percent. The report stated the regional market witnessed a slight decline during 2014-2016, however from 2017 demand has picked up, aided by recovering oil prices and government economic diversification initiatives aimed at reviving the construction sector. Passive fire-rated products Fire & Rescue is the second largest of seven show sections at the annual three-day event Additionally, revised fire and life safety codes, such as those rolled out by the UAE Civil Defence in 2016, has helped growth in passive fire-rated products in new buildings and infrastructure, while adding further impetus to the retrofitting segment, where newer systems in line with current regulations are replacing older systems. 6Wresearch’s report was published ahead of the Intersec exhibition, the world’s leading trade fair for security, safety, and fire protection, taking place from 20-22 January 2019 at the Dubai International Convention and Exhibition Centre. Fire & Rescue exhibitors Fire & Rescue is the second largest of seven show sections at the annual three-day event, where more than 1,300 exhibitors from 59 countries are set to take part in the show’s 21st edition early next year. More than 350 of those will be in the Fire & Rescue section, including the biggest names in the global fire and life safety business such as UAE-based powerhouses NAFFCO and Concorde Corodex Group, Honeywell from the USA, Japanese-headquartered Hochiki, Drager from Germany, and Turkish fire truck manufacturer, Volkan. Future fire safety trends All those involved in the construction process are placing greater importance of meeting, and exceeding, the standards set out" Eaton Corporation is another headline exhibitor in the Fire & Rescue section and is one of many companies at Intersec 2019 positive about the current and future fire safety trends in the regional market. Frank Ackland, Eaton’s Middle East Managing Director said the regulations set out by the UAE Civil Defence for example, offer a much higher standard of regulation than has ever been seen before: “Eaton provides emergency lighting and fire detection systems for buildings and we’ve noted an increase in the levels of regulation that are being adhered to – not only to the set standard but also above in many cases." "All those involved in the construction process are placing greater importance of meeting, and exceeding, the standards set out. That doesn’t mean there isn’t more work to be done, and this is where we see a significant investment in retrofitting also taking place in the UAE, in order to make older buildings safer and in line with current regulations.” Fire and emergency lighting Eaton will showcase a wide range of products from its fire and emergency lighting divisions at Intersec 2019, including its adaptive evacuation exit luminaires which provide commercial buildings with the potential to redirect occupants to safety by adjusting the directions displayed according to the threat. Our uninterrupted power systems (UPS), provide vital peace of mind to buildings such as hospitals and military bases" Ackland said all Eaton’s solutions are designed with safety at the core, adding, “This is not limited to our life safety division products, and we’ve have noticed there’s a much greater emphasis placed on how power solutions can keep a building safe and mitigate risks caused by power fault or failure." "Our uninterrupted power systems (UPS), for example, provide vital peace of mind to buildings, specifically those where critical power is a necessity such as in hospitals and military bases. They also to ensure the continual safety of data and information that can be lost to public cyberspace within a split second of a power failure.” Emergency mobile solutions Concorde Corodex Group is another regular Intersec exhibitor and will showcase in 2019 its UAE-made emergency mobile solutions, such as fire trucks, ambulances, special vehicles, and hydraulic platforms, along with its static fire equipment, including pumps, cabinet extinguishers and fixed suppression equipment. Starting out as a two-man show with big ideas and a lot of hard work in 1974, the company now has two factories in the UAE with 1,500 people and is widely regarded as one of the world’s most trusted exporters of life safety and fire protection solutions. Intersec Future Security Summit will be raising key issues on artificial intelligence, security integration, emergency preparedness and response, data protection, IoT and much more Life safety and fire protection Mohanned Awad, Concorde Corodex’s Regional Director for Business Development, said much of this is thanks to its UAE roots, “In the UAE, the natural status of our customers and partners is to be early adopters,” said Awad. “Our partners always request to think ahead of the curve; they don’t want to just solve the problem but to be able to prevent the problem and be two or three steps ahead of the problem." "We’re very fortunate to have such demanding requirements locally, because we’ve been able to take that know-how and expand it through other markets that we serve, such as Asia, MENA and the CIS. It’s forced us to think out of the box and put considerable investment in research and development capabilities and to bring on board many key people who have experience.” Concorde Corodex Group, and its brand Bristol, plan to showcase at Intersec 2019 something that’s never been seen before in the UAE Awad said Concorde Corodex Group, and its brand Bristol, plan to showcase at Intersec 2019 something that’s never been seen before in the UAE – if it arrives on time: “It’s a new technology that may have been seen in other places but not in the UAE, and will take up a big footprint outside the fairgrounds,” he said. “It will definitely be an eyebrow raiser.” Commercial and hospitality sectors Intersec 2019 is organised by Messe Frankfurt Middle East and returns with key government supporters such as Dubai Police, Dubai Civil Defence, Dubai Police Academy, Dubai Municipality, and the Security Industry Regulatory Agency (SIRA). Andreas Rex, Intersec’s show director, said the commercial and hospitality sectors are other key verticals driving demand for fire safety systems and equipment, adding, “The big growth, particularly in the UAE will come over the next two years as delivery of the Dubai Expo 2020 looms, while throughout the Gulf region, large scale infrastructure investment will steer the market toward solid growth." Intersec, situated at the heart of it all in Dubai, presents the ideal opportunity to access these markets" "Intersec, situated at the heart of it all in Dubai, presents the ideal opportunity to access these markets and beyond, where thousands of engineers, system integrators, contractors, industry professionals and decision makers will seek solutions for their various projects.” Fire Safety and Protection Conference Intersec’s other show sections comprise Commercial Security, Safety & Health, Homeland Security & Policing, Physical & Perimeter Security, Information Security, and Smart Home & Building Automation. The annual showpiece returns next year with a revamped conference line-up, including a three-day Intersec Future Security Summit raising key issues on artificial intelligence, security integration, emergency preparedness and response, data protection, IoT and much more. Fire Safety and Protection Conference will involve authorities, fire chiefs, engineers, fire fighters and emergency response professionals Returning is the SIRA (Security Industry Regulatory Agency) Forum, with the latest updates in security law and industry regulations in Dubai, while a one-day Fire Safety and Protection Conference will involve authorities, fire chiefs, engineers, fire fighters and emergency response professionals. Popular event features Returning popular features in 2019 include the Drone Zone, an Outdoor Demo Area, a Smart Home Pavilion and the Safety Design in Buildings Pavilion. More than 150 exhibitors will be participating for the first time, while Canada, China, Czech Republic, France, Germany, Hong Kong, India, Italy, Korea, Pakistan, Russia, Singapore, Taiwan, UK, and the USA comprise the 15 country pavilions. Intersec 2019 is held under the patronage of His Highness Sheikh Mansoor bin Mohammed bin Rashid Al Maktoum and supported by the Dubai Police, Dubai Police Academy, Dubai Civil Defence, SIRA, and the Dubai Municipality.

Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the check. What First Brought The Issue Of Alarm Verification To Your Attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What Is The False Alarm Rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why Did This Issue Resonate So Strongly With You? When I first investigated this issue, I was sure that the security industry would have already recognized this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who Is Affected By This? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a check for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What Is The Average False Alarm Fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why Do You Believe Audio Is The Ideal Technology For Secondary Source Verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How Would A Secondary Source Verification System Work With Audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are There Any Additional Resources You Would Suggest Looking Into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms

In order to recruit and retain, you must change your mindset to that of a business. While we continue to scratch our heads on how to recruit and retain members among the ranks of our departments, we might want to take a look at ourselves. Sometimes looking in the mirror is a hard thing to do, as it may give us a clear view of who and what we are as an organization. For years, the volunteer fire service has had to overcome many obstacles such as funding, a not-so-friendly environment or poor leadership, to name a few. They may even have had to re-create themselves. Business Mindset And Reputation Whether you are in a rural, suburban or urban area, what drives us? Is it pride? Is it fulfilling a need to belong? Ultimately, it is the end user, the customer – the resident, the taxpayer. In order to target new membership, we must be able to sell ourselves as a good, a service and a product. Business models have been around for years and, if followed, yield positive results We need to begin to think about running our volunteer organization like a business in order to be successful. Businesses that are successful have a great reputation. People want to work for them and they easily retain and recruit top talent. Business models have been around for years and, if followed, yield positive results. Building Community Of Employees Let’s take Google for an example, a company with more than 64,000 employees with growth to the tune of billions of dollars each year. When looking at Google’s performance, it raises the question: what is Google’s success secret? How can a company amass $9.7 billion in revenues mostly from advertising? How can they keep great help and recruit? The answer is its leadership being innovative, actively advertising, creating a unique and rewarding work environment as well as creating and executing their business model daily. A business that goes above and beyond by treating their employees great will in return get motivated and loyal employees. Google allows their employees flexibility to work on passion projects and tap into their creativity. Google also encourages its employees to become teachers and coach one another to help build a more creative, satisfied and intimate community of employees. One needs to make fire departments attractive to potential recruits, there are small moments of observation that are then used to make bigger decisions are called “thin slices” Positive First Impressions In this day and age, we need to be ahead of the curve. People want to be informed and they want it now. They want a quality product and will shop around until they find it. They also want to be part of something big. They want to be recognized. Remember the statement, “You never get a second chance to make a first impression”? Well, it was the tagline for a Head & Shoulders shampoo ad campaign in the 1980s. Are we continuing to make our fire department attractive to potential recruits? How do we expect to garner new membership if we don’t make that “first impression” a positive one? These small moments of observation that are then used to make bigger decisions are called “thin slices.” Potential candidates for membership are constantly assessing us, slice by slice, as “recruiters". Business Model For Your Demographic We need to create a business model and execute it at all times Is the fire station in good shape? Is it clean and orderly? Is the organization structured? Is the leadership strong and decisive? Or are there cliques and groups that work against the common goal or the command? These are easily seen and quickly discovered by potential candidates. They are looking to see what we are offering them: why should I risk my life, my health, my safety – what’s in it for me? How do we take all of these “thin slices,” package them together and make them attractive for potential recruits? We need to create a business model and execute it at all times. In order to sell, we need to advertise. In order to advertise, we need the leaders of our departments, the innovators and recruiters, to all come together and develop a business plan that works. It should work for your demographic. It should pour information to the masses. It should build on a reputation that you are a place that you’d want to work for! We need to begin to think about running our volunteer organization like a business in order to be successful Utilizing Current Volunteer Membership We need to begin to think about running our volunteer organization like a business in order to be successful. So, what does this mean for “my fire department”? Simply put, it means that you need to rely on the staff you have in place; lean on them and their expertise. Your current membership may hold the keys to your success. Develop a mission statement that is creative and energetic Canvass your current membership for professionals who could be utilized. You may have trained CPAs, human resource professionals, CEOs of corporations, advertising and marketing experts or veterans already inside your organization. They may remain quiet as they are unsure that they are needed to assist. Ask for the help and utilize them! Learning From Shortcomings Do not hesitate to implement them into your business plans. Help them look at how to target demographics in your area. Remember that great leadership will work to identify an individual’s strongest points and work to utilize them for maximum effectiveness. When you create a plan, be sure that you set obtainable goals. Develop a mission statement that is creative and energetic. Don’t eat the elephant in one bite: set a timeline in your plan. Meet often with your team, as you will learn more from your shortcomings than from your successes.

Want to know an easy way to judge the quality of a fire department? Look at how much they train. Career, volunteer or combination, fire departments become successful through training. Yet all training is not equal. Focus too much on hands-on training (HOT) and you could be missing important legal and compliance updates. Lean heavily on web-based training and you may fail to identify shortcomings in skills proficiencies. Keep students confined to a classroom and you may lose their interest quickly. Not surprisingly, a balance of all three types of training is needed to produce competent, empowered firefighters. For this article, I was challenged to think about what’s missing from our current fire training programs. As I thought about the varied way we approach fire training, three issues jumped out at me. Base training on facts and statistics Take advantage of new technologies Incorporate policy into your training   Your training program should also be strong in the types of calls you respond to most Base Training On Facts And Statistics If your department has a robust training program, outlined by a calendar of various topics and employing a mix of HOT, online and classroom training, you’re ahead of the curve. But even in departments with well-developed training programs, training is often based on preference or habit, not data. Think about the topics in your training program. Do you know why they’re included? Do they match your call make-up? Are they targeting specific skill shortcomings? (And yes, we all have them!)What’s missing from many fire department training programs is a detailed needs assessment What’s missing from many fire department training programs is a detailed needs assessment that in turn establishes a factual basis for the year’s training topics. The needs assessment should include: Surveying the members to determine the types of training they want or feel they need. Measuring firefighter proficiency on basic tasks, such as NFPA 1403 drills, NFPA 1710 drills and EMS patient assessment skills audits, to assess personnel by mandate or by industry best practice. This will identify skills deficiencies to address through training. Incorporating call volume statistics and details. A significant percentage of the calls fire departments respond to are EMS and vehicle extrication But I’d venture to guess the training programs of most departments don’t match those percentages. Yes, you need to train for the high-risk, low-frequency tasks. But your training program should also be strong in the types of calls you respond to most. Incorporating these “facts and stats” into your training program will help you keep it fresh, relevant and interesting. Firefighters can use their phones and tablets to access department training information and complete training assignments Take Advantage Of New Technologies There is something to be said for back-to-the-basics, keep-it-simple firefighter training. But it’s a mistake to ignore technological advances. From teaching safe apparatus backing procedures to practicing hoseline deployment and Vent/Enter/Isolate/Search (VEIS) tactics, instructors have more options than ever before. Some instructors regard simulators as second-rate to “the real thing.” Certainly, simulation and other forms of technology-driven instruction can’t replace the value of hands-on experience. But they can augment it in important ways. Driver simulators, for example, not only save money because apparatus don’t have to be taken out of service or sustain wear and tear; they also provide an environment where firefighters can learn without risk of injury. If sitting behind a computer isn’t your kind of thing, live-burn simulators, vehicle fire simulators and hazmat simulators are available—and they all significantly boost training efficiency.Technology will never replace hands-on instruction, but it can facilitate it But you don’t need fancy simulators to incorporate technology into your fire training program. Learning management systems (LMS) are another important tool that can increase training program efficiency. Although they’ve been around for a long time, LMS continue to improve. The ability to integrate with mobile devices is huge, allowing firefighters to use their phones and tablets to access department training information and complete training assignments. Leveraging this technology can allow you to more efficiently manage information, schedule training and free up valuable time needed for other important tasks. If you’ve attended some of the larger regional or national fire conferences recently, you may have had the opportunity to see audience response technology in action. By capturing the firefighters’ responses to questions in real-time, instructors can adjust the material to reflect students’ knowledge level. Audience response is also simply a great way to keep firefighters engaged. Technology will never replace hands-on instruction, but it can facilitate it. If you’re using training methods that haven’t changed in decades, something’s missing from your training program.   Without incorporating policy into your training, you’re only giving your firefighters half the equation Incorporate Policy Into Your Training I saved the biggest and best for last. When I work with fire departments across the country, I repeatedly discover the failure to incorporate policy into training. Think about it: Training curricula are almost always designed around procedures—the how of doing something. But isn’t the why just as important? And that’s what policy is all about. Without incorporating policy into your training, you’re only giving your firefighters half the equation.Inevitably firefighters will encounter times when following the procedure isn’t possible Inevitably firefighters will encounter times when following the procedure isn’t possible. That’s when policy training kicks in—firefighters understand the fundamental objective, and they can think on their feet about how to achieve it. Training on policy also helps departments address the issues that so often get firefighters into trouble. How many of your firefighters really understand your department’s social media policy? What about the rules surrounding sick time usage? These are things that trip up firefighters time and time again. If you’re not training on policies, it’s unlikely firefighters remember them. How many of your firefighters really understand your department’s social media policy? In addition, normalization of deviance is a risk to every organization. When personnel fail to follow policies and no negative repercussions result, it can quickly establish a new normal. Policy-based training resets the “normal” and makes sure that members of the organization comply with the policy and not what they think the policy says.Most line-of-duty death reports cite failure to comply with policy or lack of adequate policy Fire instructors often avoid training on policy because they regard it as boring or unrelated to what really matters—firefighter safety and survival. Yet most line-of-duty death reports cite failure to comply with policy or lack of adequate policy as contributing factors in the incident. If you’re worried that policy will make your training program dry and uninteresting, link it to real-world events. An online search provides lots of examples of when things went wrong and how adherence to policy might have produced a different outcome. And limit policy training to small chunks. Take out a 10-page policy and go through it line by line, and your students’ eyes will glaze over in seconds. Instead, look for ways to enrich your current training by bringing relevant pieces of policy into it. Your firefighters will be learning the department’s policies without even realizing it! Focus On Continuous Improvement Fire chiefs and fire instructors have a challenging job. Budgets are tight, and training is often one of the first things to be cut. Yet we need firefighters to be proficient in all-hazards response. Every department has a long training wish list. But if we focus on continuous quality improvement, we can get a little better each year. Looking for opportunities to incorporate statistics, technology and policy into our training is a good place to start.

Tamworth-based trade association, DHF (Door & Hardware Federation) is emphasizing the importance of making fire safety an ‘absolute priority’ in new-build homes, following an investigation into potentially dangerous fire safety issues in houses developed by Persimmon Homes and Bellway Homes.  Fire Safety In New-Build Homes The BBC’s Watchdog discovered serious breaches that had gone undetected during the construction process" The findings, by BBC Watchdog Live, highlighted that a number of new builds constructed by the firms were sold with missing or incorrectly installed fire barriers, which are used to form a complete seal between different areas of a home, and prevent the spread of fire. Without them, experts say, fire and smoke can spread five-to-ten times faster. “The BBC’s Watchdog discovered serious breaches that had gone undetected during the construction process, leaving homes and lives potentially at risk in the event of a fire,” explains DHF’s Commercial Manager, Patricia Sowsbery-Stevens. “In many new builds, particularly timber-framed buildings, fire barriers are a vital part of fire protection and we would urge house builders to ‘get it right’ at the construction stage and to have a workforce that is trained in, and understands, the importance of installing the fire barriers required to prevent potential problems down the line. Ultimately, responsibility for ensuring that buildings are compliant with Building Regulations lies with the house builder.” Importance Of Fire Safety Following the investigation, Bellway Homes stated that it was ‘committed to improvement’ with regards to potentially flawed fire safety issues in developments in Kent and West Lothian, and that mandatory training on, amongst other subjects, fire stopping, has been introduced for all relevant construction staff.Following the Grenfell disaster in June 2017, DHF’s voice has been one of the loudest and most passionate in its call for third-party certification by a UKAS-accredited body of manufacture, installation, maintenance and inspection of fire, smoke and security doors, in order to offer complete assurance on their performance. With a history and heritage dating back to 1897, the federation is undoubtedly one of the most revered organizations, widely respected as the industry’s independent authoritative voice.  Fire Door Training Courses DHF works assiduously with BRE Academy to offer fire door training courses Fierce advocates for appropriate levels of training across all the sectors that it serves, DHF continues to place the importance of training firmly ‘up-front-and-center’. The organization works assiduously with BRE Academy to offer fire door training courses; this has been central to its on-going fire safety campaign. Additionally, in March 2019, DHF announced a high-profile collaboration with Secured by Design (SBD) and Fire Industry Association (FIA) to publish a guidance document on fire safety. Named A Guide for Selecting Flat Entrance Doorsets; A publication for housing associations, landlords, building owners and local authorities in England, the publication accentuates the key issues of fire safety for those selecting fire doorsets, recommending all fire doorsets are factory-prepared (as opposed to prepared on-site), that all work be completed under factory production control, and in addition, audited by a third-party.  Fire Doors “Since Grenfell, the wider issue of fire safety has been thrust into the spotlight and we are delighted that progress is being made in this regard,” said Patricia. “We continue to stress that the use of fire doors, correctly installed and with robust fire door maintenance procedures, are an essential part of fire safety and urge those in positions of responsibility (such as house builders) to ensure that they are not only fulfilling regulations, as well as legal and moral obligations, but insisting upon appropriate levels of training with regards to installation and maintenance.”