National Fire Chiefs Council (NFCC) Stresses On The Importance Of Open And Inclusive Workplace Culture In The Fire And Rescue Service

Responding to reports regarding culture in the fire and rescue service, the National Fire Chiefs Council (NFCC) has reiterated that the behaviors outlined are wholly unacceptable, making it clear there is no place for harassment, bullying or discrimination in any workplace.

NFCC is committed to working with all fire and rescue services to support open and inclusive workplace cultures.

NFCC supports an open and inclusive workplace culture

I am appalled by the recent reports into behaviors and culture in some fire and rescue services"

Responding to the reports, National Fire Chiefs Council (NFCC) Chair - Mark Hardingham said: “I am appalled by the recent reports into behaviors and culture in some fire and rescue services. These shocking behaviors have no place in a modern fire and rescue service. They need to stop - and stop now. Everyone has the right to go to work feeling safe, supported and respected in an organization that values diversity, aspiration and fair challenge.”

He adds, “As leaders across the fire and rescue service, we need to lead by listening and learning – in particular, from the voices of those who have lived experience of discrimination and harassment within fire and rescue services. We need to ensure that the policies and process in place are fair and transparent.”

Ensuring investigations happen as expediently as possible

Mark Hardingham continues, “When issues are reported we need to act in a timely way to ensure investigations happen as expediently as possible. Only by ensuring these things will we build more inclusive and welcoming organizations where everyone feels valued. We also need to ensure people have independent reporting lines where they can report incidents confidentially, confident that action will be taken. We are committed to making this happen.”

He stated, “Now is the time to act; to ensure there are clear standards, behaviors and development in place underpinned by strong consequences if these are not met.”

Need for a cultural reform within fire and rescue services

We have never been so committed as leaders to ensuring we are and have inclusive services"

NFCC Equality, Diversity and Inclusion Lead and Cornwall Chief Fire Officer - Kathryn Billing said, “We have never been so committed as leaders to ensuring we are and have inclusive services. Cultural reform is required and as fire services transform their cultures, those working within them must see and feel the benefits.”

She adds, “However, we humbly acknowledge across the fire sector this is a watershed moment and change has been too slow and inconsistent. We must and will do more, much more, at pace, with integrity and consistently, to lead reform across our services at every level.”

Formation of an independent external advisory group

Kathryn Billing continues, “There are excellent examples of inclusive firefighters, leaders and fire services that have transformed their cultures. To build from this and sustain the improvements needed, we will be forming an independent external advisory group to inform and steer our work.”

She said, “The group will be made up of key external stakeholders and organizations who can provide challenge and support, and we will be drawing on the voices and views of those staff who have lived experience.”

NFCC event to form an action plan

National Fire Chiefs Council (NFCC) is bringing fire leaders from across the United Kingdom (UK) together at an event next month to hear from people inside and outside the fire sector. They will use this event and the ideas that emerge from it to inform on their action plan, which will be published.

This is a critical priority for NFCC in the year ahead and for the future of the fire service.