Pierce Inc. Dealer, Siddons-Martin Marks 45th Anniversary With Expansion Of Service Centers In US States Of Texas, New Mexico, And Louisiana

Pierce Manufacturing Inc., an Oshkosh Corporation company, has announced that Siddons-Martin Emergency Group marked the company’s 45th anniversary as an authorized Pierce dealer with the expansion of service center offerings across Texas, New Mexico, and Louisiana.

• The Lubbock, Texas Service Center opened in August 2018, serving the North Texas and Texas Panhandle region.
• The Dallas Service Center opened in January 2019, located in Balch Springs, Texas and serves the city of Dallas, Texas and the surrounding municipalities.
• The Longview Service Center is scheduled to open in April 2019, located in Longview, Texas and will serve the East Texas and North Louisiana regions.

Service center expansion

Leon Martin Jr. and Pat Siddons share appreciation for their dedicated team and the expanded service offerings. Headquartered in Houston, Texas and employing over 300 dedicated personnel, Siddons-Martin Emergency Group is considered one of the largest emergency vehicle dealerships in North America.

“As we celebrate our forty-fifth year in business as a Pierce authorized dealer, I couldn’t be more grateful for the knowledgeable team and incredible customer relationships we’ve built over the years,” said Leon Martin Jr., President of Service for Siddons-Martin Emergency Group, adding “The new service centers and mobile service units will allow us to grow relationships, while providing the same quality products and enhanced experience our customers have come to know and trust.”

Pierce fire apparatus sales led by Siddons-Martin Emergency Group is the driving factor for service center expansion

Pierce fire apparatus sales

Pierce fire apparatus sales in these regions led by Siddons-Martin Emergency Group have been the driving factor for service center expansion. All centers will feature hydraulic truck lifts, mobile or on-site fire pump testing and certification, computer diagnostics and service history review, annual and semi-annual inspections, robust preventive maintenance programs, and EVT and ASE certified technicians with a master EVP technician in each region.

The Siddons-Martin mobile service unit brings the company’s fleet to a total of 40 units. “I’d like to thank the Siddons-Martin Emergency Group team for exceptionally serving Pierce customers in Texas, New Mexico, and Louisiana for the last 45 years,” said Jim Johnson, president of Pierce Manufacturing. “As a highly respected dealer and service provider, I am confident the service center expansions will provide outstanding support and be an invaluable resource for current and future customers.”

Technical support at service centers

Upon opening the Longview Service Center, Siddons-Martin Emergency Group will maintain a total of 16 service centers and 40 mobile service units – all featuring highly trained technicians offering expertise in the areas of parts ordering, training, warranties, and other aftermarket services.