Cintas Corporation, a nationwide fire protection company that specializes in the inspection, testing, and maintenance of fire protection equipment and systems, has long understood the value of continuous training to help ensure the highest level of fire and life safety for its customers.
Through training, Cintas continuously works to increase professional certifications for its employees (who are called partners in Cintas’ terminology). Cintas has found that these efforts foster better employee partner engagement, reduce risk, and improve the quality of its services to customers.
Create Long-Term Value Across Business
By offering best-in-class training, Cintas meaningfully invests in employee partners’ long-term success
Amid skills gaps and labor shortages in the larger fire and life safety ecosystem, investing in company culture and professional development is crucial.
A LinkedIn Learning report found that 94 percent of employees would stay at their company longer if it invested in their career development. By offering best-in-class training, Cintas meaningfully invests in employee partners’ long-term success.
Cintas’ employee partner engagement goals
This investment has contributed to Cintas’ employee partner engagement goals. When trainings occur, Cintas is able to fill classes quickly due to the value they provide.
These engagement initiatives are often cited as a top reason employee partners stay with Cintas and have helped with retention - an important metric of success in a challenging hiring landscape.
Benefits of Employee Partner Education
By prioritizing professional certifications, Cintas has seen an uptick in the number of its employee partners who have achieved these certifications. This increased level of employee partner credentials has resulted in higher accuracy and fewer technician mistakes, therefore mitigating risk and reducing liability.
The benefits of employee partner education have directly benefited Cintas’ customers as well
The benefits of employee partner education have directly benefited Cintas’ customers as well. Not only does training increase the quality of Cintas’ services, but when customers come to technicians with questions or concerns, Cintas’ trained and knowledgeable employee-partners are able to reference code and explain their decision-making more quickly.
NFPA training aligns with Cintas' mission
“At Cintas, our mission is to exceed customer expectations and provide long-term value to both our shareholders and our working employee-partners,” said Jason Dupuis, National Fire Alarm Training Manager at Cintas.
He adds, “NFPA training aligns with that mission. By investing in training today, we’re able to set the foundation for sustained growth in the future, helping us continue to make the world a safer place.”
