As Australia takes careful steps to re-open its borders and economy, public safety personnel have continued to serve on the frontline throughout the nation’s lockdown owing to the global COVID-19 pandemic spread. This year has delivered extraordinary challenges for Australia’s public safety agencies, from managing safety and physical distancing in the field, to maintaining interoperable communication across state borders, during the intense pressure of natural disasters, as well as cyber-attacks on critical infrastructure. APX NEXT mission-critical P25 public safety radio Motorola Solutions has announced the launch of its next-gen APX NEXT mission-critical P25 public safety radio in Australia Motorola Solutions has announced the launch of its APX NEXT in Australia, a next-generation, mission-critical Project 25 (P25) public safety radio with LTE for enhanced communications and secure, data-centric applications. The smart radios feature ViQi, a first of its kind, public safety virtual assistant that enables users to quickly manage radio controls through simple and intuitive voice commands. The highly rugged smart radio is also built to military standards, is fully submersible and has a touchscreen that can be operated in any weather and while wearing gloves. Land Mobile Radio (LMR) communication Con Balaskas, Motorola Solutions Vice President and Managing Director for Australia and New Zealand, said the purpose-built smart radio from Motorola Solutions is designed to combat the unique challenges posed by Australia’s tough public safety environment. Balaskas said, “Land Mobile Radio (LMR) communication has always been a first responder’s lifeline. That’s never more apparent than when disaster strikes and teams depend on instant, reliable voice communication to safely manage emergency response.” Interoperable access to voice communication “APX NEXT increases both the value and reach of reliable, mission critical communication, providing interoperable access to voice communication as well as essential application services to pinpoint the location of officers in the field, collaborate via multimedia services and help to keep people and communities safe,” Balaskas adds. He further stated, “With first responders facing new challenges including the need to maintain safety and social distancing in the field, ViQi enables them to control the radio hands-free using voice commands. This helps to ensure they can protect their focus on what’s happening around them at all times.” Embedded LTE connectivity The smart radios are one of the newest mission-critical P25 radio offerings in Motorola Solutions’ APX portfolio The smart radios are one of the newest mission-critical P25 radio offerings in Motorola Solutions’ purpose-built APX portfolio. With embedded LTE connectivity, the radio provides a range of application services to increase safety and productivity, with rich data capabilities and extended voice coverage to improve users’ situational awareness in the field. “APX NEXT was created after more than 2,000 hours of extensive field research and testing with numerous law enforcement agencies,” said Scott Mottonen, Motorola Solutions Senior Vice President of Products, adding “In today’s highly challenging public safety environment, we know that first responders need their technology to deliver reliable communication at all times as well as allow them to work with their eyes up and hands free in any situation.” Purpose-built smart radios The purpose-built smart radio designed for emergency services recently won two Good Design Australia Awards, one for the radio’s design and features and another for the APX NEXT Ownership Experience, which provides seamless management and support for the entire fleet of radios deployed into the field. APX NEXT was also named in Fast Company’s Top 10 Product Innovations of 2019. APX NEXT Application Services The new smart radio uses LMR for mission-critical voice communications and LTE broadband to power new application services including: ViQi: With ViQi, first responders can control key features of the radio via voice command. ViQi Virtual Partner, available from 2021, will enable radio users to retrieve information from remote databases. For example, ViQi, run a number plate to retrieve information from back end systems using the smart device’s artificial intelligence capabilities. SmartConnect: APX NEXT detects when it is leaving P25 coverage and automatically switches to LTE broadband, ensuring continuity of PTT voice communications. It then switches back to LMR when the signal returns without the need for user intervention. SmartLocate: An officer’s location data is automatically sent over broadband to a dispatcher’s mapping console, providing dispatchers with up-to-date location information as fast as every 3 seconds. Leveraging broadband to send frequent location updates frees up valuable LMR system resources. SmartMapping: Built on the same platform as CommandCentral Aware, this application service provides precise location information in a map view on the radio’s display. For example, a police officer can see the location of other officers as icons on a map, quickly locate officers in distress and tap on the icons to send alerts or communicate with colleagues via the radio. SmartMessaging: A multimedia communication tool allows users to securely share videos, pictures, texts and voice notes across extended teams. A dispatcher, for example, can send pictures of a suspect to a group of officers in a specific location, or videos can be shared with a group of officers before they arrive at the scene of an incident. SmartProgramming: The radio’s software and configuration data can be rapidly updated over broadband, even when a police officer is using it. This means APX NEXT users spend less time at the station and more time in the field.
Motorola Solutions has announced the launch of the APX NEXT XE, its next-generation Project 25 (P25) radio with broadband capabilities, specifically built for firefighters. APX NEXT XE The APX NEXT XE combines mission-critical voice communications with data applications that bring together radio voice control, messaging, mapping, and vital new collaboration applications that can help improve situational awareness of those in the field. APX NEXT XE, and its predecessor, APX NEXT for law enforcement, were designed based upon thousands of hours of customer-centric, hands-on research. Integrating mission-critical voice communications We believe that the APX NEXT XE has the potential to be truly lifesaving technology" “My department was one of many that provided feedback to Motorola Solutions, during the design and testing of the APX NEXT XE, providing insights on how firefighters communicate during a fire, what we need in a radio and how to improve upon existing technology,” said Mike Moser, Deputy Fire Chief, Coral Springs-Parkland Fire Department, Coral Springs, Florida. Mike adds, “Motorola Solutions was looking for input on every aspect of this radio, such as the ergonomics, touchscreen display and the usability of broadband applications for first responders. We believe that the APX NEXT XE has the potential to be truly lifesaving technology, by allowing firefighters to communicate seamlessly and effortlessly in the most critical circumstances.” P25 radio with broadband capabilities Firefighters rise to the call of duty at any time and in any place, and APX NEXT XE is designed to enable fast responses and improve safety. With APX NEXT XE’s applications, users can switch automatically between P25 and broadband, when they travel out of county or state, find each other on an interactive map, share multimedia messages and keep dispatch informed with GPS locations updated every few seconds. The right configuration is critical to a proper response, and an entire fleet of APX NEXT XE radios can be remotely updated over LTE in minutes, while they remain in the field. EMS services and technical rescues to tackling wildfires “A fire crew has to be ready for anything, from responding to medical emergencies, conducting technical rescues to tackling wildfires,” said Scott Mottonen, Senior Vice President of Products, Motorola Solutions. Scott adds, “While voice communications remain a firefighter’s lifeline, we designed the APX NEXT XE for the variety of tasks that each day may bring. When preparing for a rescue, they can receive pictures and videos of the obstacles they will need to tackle.” He further stated, “When time is of the essence, they can also see each other’s locations on a live map. These are just a few examples of what is possible with our most advanced fire radio.” Featuring ViQi Voice Control APX NEXT XE is offered with ViQi Voice Control, which enables users to control their radio via intuitive voice commands APX NEXT XE is offered with ViQi Voice Control, which enables users to control their radio via simple and intuitive voice commands. It allows fire personnel to perform actions, such as change the radio channel, check battery status, adjust the volume of the radio, and more, with one touch of the dedicated ViQi button, so their attention remains on the task-at-hand. ViQi Voice Control is designed to work in the loud environments found on the ground, with high dynamic range microphones that improve intelligibility and clearer speech. advanced audio processing technology APX NEXT XE is built with the form factor and advanced audio processing that firefighters have trusted for years in the globally-renowned APX XE line of radios. It maintains the push-to-talk functionality long relied on to relay critical information and introduces new performance enhancements, such as a glove-friendly touchscreen. The APX NEXT XE has a rugged exterior and is built to withstand extreme environments, ranging from high heat to water exposure and submersion, which firefighters face in the field. Certified for use on FirstNet, AT&T, and Verizon networks Motorola Solutions’ APX NEXT is certified for use on FirstNet and the AT&T and Verizon networks in the U.S. and the Bell Mobility network in Canada. APX NEXT XE is pending certification for use on the same networks. The radios are available in single and multi-band configurations.
When first responders are on the road, they need to be able to share data in real time, regardless of where the mission takes them. Motorola Solutions, Inc. is teaming up with Sierra Wireless to deliver LTE broadband in-vehicle communications as part of its integrated platform for mission-critical communications. Incorporating Sierra Wireless’ AirLink LTE in-vehicle routers into Motorola Solutions’ offerings will allow police officers, firefighters and emergency medical personnel to securely share data while en route to or at the scene of an incident. Today, Motorola Solutions is offering the AirLink MG90 and MP70 LTE-A Pro routers that work on any commercial broadband network. They are also FirstNet Ready to operate on the network being built by AT&T in public-private partnership with the First Responder Network Authority (FirstNet Authority). In-Vehicle broadband communications With this technology, first responders will have the ability to create secure Wi-Fi hot spots nearly anywhereWith this technology, first responders will have the ability to create secure Wi-Fi hot spots nearly anywhere. This will allow them to set up mobile workstations for fast access to agency information, including key databases and systems. They can also share pictures and videos of what’s happening with arriving personnel, as well as with specialists who can’t be at the scene. “Working with Sierra Wireless, we’ll be providing first responders with in-vehicle broadband communications that will work seamlessly with several of our product offerings,” said Scott Mottonen, Motorola Solutions vice president of Devices. “For example, users of our Si500 body-worn camera will have the ability to securely upload videos from their vehicles, saving precious time to share critical information with the command center.” Responding to emergencies safely and effectively Motorola Solutions APX two-way radios can also be connected to Sierra Wireless routers to offload data applications. Data-intensive exchanges – such as updating an APX radio’s software or securely changing encryption keys – can be rerouted from a Project 25 (P25) radio network to a broadband network for improved speed and responsiveness. Sierra Wireless has been enabling secure, reliable communications systems for public safety organizations" “Together, we’re offering first responders tightly integrated, proven communications solutions that will give them the tools they need to respond to emergencies safely and effectively and to save lives,” said Tom Mueller, vice president, Product Line Management, Sierra Wireless. “For 25 years, Sierra Wireless has been enabling secure, reliable communications systems for public safety organizations. We’re proud to work with Motorola Solutions to continue advancing first responders’ communications capabilities.” Sierra Wireless’ end-to-end network management enables simplified, remote and simultaneous real-time configuration, control and troubleshooting of Sierra Wireless in-vehicle routers, connected mobile assets and mission critical applications.