Motorola Solutions and the State of Michigan are celebrating more than 100,000 mission-critical radio users on Michigan’s Public Safety Communications System (MPSCS). This represents the strong commitment Motorola Solutions has made to provide the state’s first responders with leading-edge communication technologies for almost 25 years. “Almost 1,900 agencies across the state are using MPSCS for seamless communications,” said Brad Stoddard, director of the MPSCS. “This radio system, built by Motorola Solutions, is a role model for how cities, counties, the state, federal and tribal partners communicate together for the common good.” Communicating directly with first responders Governor Whitmer communicated directly with first responders in Mackinac County using Motorola Solutions radiosMichigan’s Governor Whitmer recently celebrated this significant milestone when she met with public safety fraternal organizations and the MPSCS in Lansing. To showcase an example of the system’s interoperability, she communicated directly with first responders in Mackinac County using Motorola Solutions radios. “Celebrating the success of the MPSCS team with our public safety partners acknowledges the commitment we have made over the past two and a half decades to our first responder users,” said Theron Shinew, Deputy Director of the MPSCS. The state began building the system with Motorola Solutions in the mid-1990’s when it was first designed as a statewide solution for the Michigan State Police. Since then it has evolved to the latest Motorola Solutions ASTRO 25 land-mobile radio (LMR) Project 25 standards-based technology, with nearly 300 towers across Michigan for interoperable communications between agencies. Counties and cities continue to join MPSCS The City of Detroit, Detroit Metro Airport, and Wayne, Macomb and Washtenaw counties use the system today. Schools also use MPSCS for campus security communications including the University of Michigan and Michigan State University. Oakland County recently announced that it will be implementing an ASTRO 25 system that will connect with MPSCS. Muskegon County signed a contract with Motorola Solutions in June 2019 to implement a new ASTRO 25 system that will connect with MPSCS. Ingham County and Kent County, including the City of Grand Rapids, are in the process of implementing local ASTRO 25 systems that will also connect with MPSCS. Communicating with state and federal agencies “Oakland County will have the latest mission-critical communications technology for our first responders,” said Captain Mel Maier, Commander of Emergency Communications & Operations, Oakland County Sheriff’s Office. “In any emergency, we’ll be able to communicate directly with state and federal agencies to coordinate response for our more than 1.2 million residents.” Everyone benefits when local and state law enforcement share resources with their neighbors" “Everyone benefits when local and state law enforcement share resources with their neighbors,” said Sheriff Scott Wriggelsworth, Ingham County Sheriff’s Office. “Using MPSCS, we'll be able to make a significant impact to our daily communications and during incidents that require a coordinated large-scale response." APX two-Way portable and mobile radios Motorola Solutions works closely with the State of Michigan to provide 24x7 services and a variety of solutions including APX two-way portable and mobile radios, consoles for dispatch centers and more. “We're passionate about making our communities safer,” said Chris Lonnett, Vice President of North America Government, Central Region Sales at Motorola Solutions. “Interoperable communications built for the needs of first responders and partnering government agencies is the foundation to help keep communities safe.”
Oakland County is enhancing the safety of residents, guests and businesses by improving the ability of first responders to communicate with each other during emergencies, including seamless interoperability with neighboring counties as well as state and federal agencies, County Executive L. Brooks Patterson has announced. ASTRO 25 LMR network The county has entered into a contract with Motorola Solutions to replace its aging public safety radio system with the ASTRO 25 land-mobile radio (LMR) network which will interface with the statewide Michigan Public Safety Communication System (MPSCS). Oakland County will be the first user in Michigan to utilize Motorola Solutions 'Phase 2' technology that will more than double the number of users on one system. “Oakland County always pursues innovation to provide outstanding services to our residents and businesses,” Patterson said. “That’s why we collaborated with our cities, villages, and townships to identify and implement leading-edge communications technology that will improve public safety for years to come.” Enhancing public safety communications We’re ecstatic to work with Oakland County to provide them with mission-critical communication solutions" Motorola Solutions Regional Vice President Chris Lonnett said his company will be working with Oakland County to take the county’s public safety communications to the next level. “We’re ecstatic to work with Oakland County to provide them with mission-critical communication solutions for their first responders,” Lonnett said. “Oakland County has long been a role model for agencies working together to improve public safety. This will be a great step forward to improve regional communications interoperability.” Fire fighters paging In addition to interoperability, the ASTRO 25 land-mobile radio (LMR) network will provide Oakland County’s public safety departments countywide paging of fire fighters with new 700/800 MHz pagers. “This new partnership with Motorola Solutions will launch Oakland County into a whole new level of emergency communications,” said Sheriff Michael J. Bouchard. “Technology is constantly changing and this investment will give our first responders the tools they need to serve our residents. Once again, Oakland County will set a standard for other counties to follow and emulate.” Two-way radio system Oakland County’s contract with Motorola Solutions requires one percent grade of service which means 99 out of 100 times the two-way radio system will be fully available to a first responder. Also, the contract requires the new radio system to cover 97 percent of the county outdoors and 95 percent of the county while in buildings. 31-site simulcast system A 31-site simulcast system will ensure Motorola Solutions provides reliable and dependable communications A 31-site simulcast system will help ensure Motorola Solutions provides reliable and dependable communications that will provide full-system capacity to every first responder in Oakland County. "The idea that this new radio system will actually become a reality is extremely exciting,” said Farmington Hills Fire Chief Jon Unruh. “The communication system will give us capabilities we haven’t had before and enhance the service we provide to Oakland County residents while providing reliable and dependable communication for our first responders." APX mobile West Bloomfield Township Police Chief Michael Patton agrees. “After a comprehensive evaluation process, the selection of a Motorola Solutions will provide enhanced mission-critical, push-to-talk radio communications to the next generation of Oakland County public safety members as well as greater interoperability with our state and federal public safety partners,” Patton said. Both Patton and Unruh were members of the selection committee for Oakland County’s new communications system. Portable two-way radios The US$ 46.9 million project will replace more than 3,500 portable radios and about 2,000 radios in emergency vehicles with Motorola Solutions APX mobile and portable two-way radios for best-in-class communications for public safety officers. The radios are equipped with Wi-Fi and support wireless programming. Plus, the project will replace 76 radio consoles at the 20 Oakland County 911 public safety answering points or dispatch centers with new Motorola Solutions MCC 7500E dispatch consoles. These consoles will be tightly integrated with the existing Motorola Solutions CallWorks 911 platform which will maximize the capabilities for emergency call taking. The project will replace 76 radio consoles at the 20 Oakland County 911 public safety answering points Large-scale emergency recues The system will be built with multiple layers of redundancy to withstand large-scale emergencies such as tornadoes or floods. The design includes 31 sites, 12 channels on the 700/800MHz, and will be built to Project 25 'Phase 1' and 'Phase 2' compliance standards. Oakland County’s Courts and Law Enforcement Management Information System (CLEMIS), which uses innovative computer technology for criminal justice and public safety applications, will utilize APX Radio Management to maintain and update the fleet of radios through a central database. APX Radio Management Implementing the complete ASTRO 25 land-mobile radio (LMR) network will take up to three years. Over the next six months, Oakland County and Motorola Solutions will work together to design the 31-site system to submit to MPSCS for review.
When a 9-1-1 call is placed, information needs to be shared quickly and accurately with first responders who are dispatched to the scene. Motorola Solutions was selected by Springfield, Ohio and Clark County, Ohio to provide command center software to take incoming 9-1-1 calls, share and manage critical incident information, and communicate across agencies to coordinate a response. Integrated software There is no doubt that Motorola Solutions’ integrated software offers the best options for our first responders" “There is no doubt in our minds that Motorola Solutions’ integrated software offers the best options for our first responders,” said Paul Hicks, Communications Manager, City of Springfield. “Through the state’s trusted partnership with Motorola Solutions, we are confident that they will deliver the best end-to-end solutions for our command center.” Motorola Solutions technologies selected by Springfield and Clark County work together to share information seamlessly during every step of an incident response. This includes: 9-1-1 emergency call handling: When a 9-1-1 call is placed, dispatchers will answer the call by using Motorola Solutions’ CallWorks browser-based software, which provides simplified call flows to enable fast and accurate response. Computer-Aided Dispatch (CAD): Motorola Solutions’ Flex CAD software allows dispatchers to share call information across agencies such as law, fire and emergency medical services to keep all parties up to date. Records Management Software (RMS): Motorola Solutions’ Flex Records provides a centralized repository for case details including names, property and vehicle information, and other essential data. Dispatch consoles: Motorola Solutions’ MCC 7500 IP consoles are used by dispatchers to communicate over the ASTRO 25 land-mobile radio (LMR) system with first responders in the field using two-way radios. MARCS ASTRO 25 statewide system We are excited to have all Clark County agencies join the statewide MARCS system" Ohio MARCS ASTRO 25 statewide system: Using the Ohio MARCS statewide system by Motorola Solutions, Springfield and Clark County will have seamless communications with other users across the state. “We are excited to have all Clark County agencies join the statewide MARCS system,” said Mike Combs, Clark County 9-1-1 coordinator. “Being on the same network is another step toward direct and efficient communication among first responders in our state.” Fast, seamless communications “Springfield and Clark County have made it a priority to be able to quickly and accurately share information for fast and seamless communications between citizens and first responders who help keep them safe,” said Chris Lonnett, vice president of sales, Motorola Solutions.