Infographics is pleased to announce that Avon Fire and Rescue Service has launched a new FireWatch-driven technology innovation program, targeting greater flexibility, resilience, and increased visibility of resources.
The program’s first phase has gone live and covers migrating from the FRS’s current on-premise system to the FireWatch Cloud.
integrated cloud-hosted system
Avon FRS manage their HR, wholetime availability and rostering, retained payments, and training and development via the new integrated cloud-hosted system, underpinned by Microsoft Azure.
This also provides flexible access from anywhere at any time, simplified support, and a performant, resilient Cloud solution.
inclusions and features
As part of the broader planned program, the next phase will include the following:
- Deployment of FireWatch for On-call Availability, replacing the current Rappel system.
- The deployment of the FireWatch Mobilization Interface within the emergency Control Room, integrating with the SSS Vision mobilization system.
- Rollout of the FireWatch cross-platform Mobile App client.
- Rollout of the FireWatch standard e-learning integration module.
real-time visibility
Once fully delivered, the project will further extend the users’ access to the system via mobile devices
Once fully delivered, the project will further extend the users’ access to the system via mobile devices, increase real-time visibility of availability and resources, and integrate live operational data with the Control Room.
Simon Shilton, Chief Fire Officer, of Avon Fire and Rescue Service said, “I am delighted to share the news of our migration to Infographics’ FireWatch Cloud solution as part of the Service’s wider Transformation Programme."
FireWatch Cloud solution
"The FireWatch solution provides a single integrated cloud solution and user experience that can be accessed via the Web, App, Microsoft365, and other locations."
"It enables us to deliver further FireWatch improvements, creating efficiencies in our ways of working, bringing On-Call colleagues into FireWatch, increasing visibility of our available resources, and streamlining the user experience.”
Platform evaluation
I would encourage any FRS that has not reviewed FireWatch Cloud and the system’s latest features"
Russell Wood, Commercial Manager at Infographics, said, ”We are delighted to work with Avon Fire and Rescue Service and multiple other clients to migrate them to our FireWatch Cloud platform."
“I would encourage any FRS that has not reviewed FireWatch Cloud and the system’s latest features to evaluate how much we have moved forward with our investments in modern App and Cloud technologies."
data approach, cost savings
“As well as the benefits of utilizing the latest technologies available, the integrated system and data approach can deliver significant direct cost savings, efficiency benefits and reduce risk through more accurate data from a single source."
“The ability to perform remote upgrades and the increased scalability and resilience offered by FireWatch Cloud are also crucial for our clients across the UK. With these solutions, FRSs can securely access systems and carry out critical work from any location, at any time required.”
