Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, announced the acquisition of SwiftReach Networks (SwiftReach), a foremost provider of emergency notification and incident management solutions. The combination of Rave and SwiftReach will provide wide-ranging capabilities and unmatched infrastructure to ensure optimal communications under the most demanding circumstances.
Todd Piett, CEO of Rave, said, “The addition of SwiftReach and its FCC-licensed carrier class network gives us best-in-class message delivery, which provides customers with unmatched service levels. Rave is most needed by our customers during emergencies and we continue to protect them by leading the way in reliability.”
Valuable For Customers
The combined company will serve nearly 5,000 customers across state and local public safety agencies, education and health care organizations, utilities, federal agencies, and a wide spectrum of corporate clients.
“Bringing together SwiftReach and Rave is hugely valuable to our customers,” said Kevin Alward, CEO of SwiftReach. “Rave has a sterling reputation in the marketplace, both in terms of commitment to customers and its outstanding technology set. We believe it’s a perfect match.”
Expanded Delivery Capacity
SwiftK12™ solution to Rave’s offerings provides communities a K-12 school safety communication platform Adding SwiftReach’s product set makes Rave the only emergency and mass notification provider that owns and operates its own telephony network.
This highly secure and fully redundant network employs four data centers across North America and provides mission-critical delivery speeds and industry-leading control across the entire notification process.
Enhanced Capabilities for K-12 Schools
The addition of SwiftReach’s SwiftK12™ solution to Rave’s existing offerings will provide communities a complete K-12 school safety communication platform. The combined suite of products will enable users to engage parents through emergency alerts, solicit anonymous tips with Rave EyeWitness and improve collaboration with 9-1-1 and emergency services utilizing the Rave Panic Button.
“We are excited about the two companies coming together,” said Fred Rosencrans, Executive Director of Luzerne County (PA) 911. “As a long-time customer of both companies, we see tremendous value in the unique capabilities of the combined solution.”
Continuing Focus on Customer Success
A relentless focus on client success is key to Rave’s continued rapid growth and industry-leading customer retention. Todd Miller, Rave’s COO, noted: “It’s extremely important that we maintain focus on our customers and their success. The SwiftReach team has demonstrated that commitment for many years, and we look forward to continuing to keep customer success our first priority.”
“Rediker has partnered with Alert Solutions (a subsidiary of SwiftReach) for over six years,” said John Schreck, Director of Marketing for Rediker Software. “They have always provided a high level of service and support, and we’re excited to explore what enhancements Rave Mobile Safety will bring to their products.”
