Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, announced the acquisition of SwiftReach Networks (SwiftReach), a foremost provider of emergency notification and incident management solutions. The combination of Rave and SwiftReach will provide wide-ranging capabilities and unmatched infrastructure to ensure optimal communications under the most demanding circumstances. Todd Piett, CEO of Rave, said, “The addition of SwiftReach and its FCC-licensed carrier class network gives us best-in-class message delivery, which provides customers with unmatched service levels. Rave is most needed by our customers during emergencies and we continue to protect them by leading the way in reliability.” Valuable For Customers The combined company will serve nearly 5,000 customers across state and local public safety agencies, education and health care organizations, utilities, federal agencies, and a wide spectrum of corporate clients. “Bringing together SwiftReach and Rave is hugely valuable to our customers,” said Kevin Alward, CEO of SwiftReach. “Rave has a sterling reputation in the marketplace, both in terms of commitment to customers and its outstanding technology set. We believe it’s a perfect match.” Expanded Delivery Capacity SwiftK12™ solution to Rave’s offerings provides communities a K-12 school safety communication platform Adding SwiftReach’s product set makes Rave the only emergency and mass notification provider that owns and operates its own telephony network. This highly secure and fully redundant network employs four data centers across North America and provides mission-critical delivery speeds and industry-leading control across the entire notification process. Enhanced Capabilities for K-12 Schools The addition of SwiftReach’s SwiftK12™ solution to Rave’s existing offerings will provide communities a complete K-12 school safety communication platform. The combined suite of products will enable users to engage parents through emergency alerts, solicit anonymous tips with Rave EyeWitness and improve collaboration with 9-1-1 and emergency services utilizing the Rave Panic Button. “We are excited about the two companies coming together,” said Fred Rosencrans, Executive Director of Luzerne County (PA) 911. “As a long-time customer of both companies, we see tremendous value in the unique capabilities of the combined solution.” Continuing Focus on Customer Success A relentless focus on client success is key to Rave’s continued rapid growth and industry-leading customer retention. Todd Miller, Rave’s COO, noted: “It’s extremely important that we maintain focus on our customers and their success. The SwiftReach team has demonstrated that commitment for many years, and we look forward to continuing to keep customer success our first priority.” “Rediker has partnered with Alert Solutions (a subsidiary of SwiftReach) for over six years,” said John Schreck, Director of Marketing for Rediker Software. “They have always provided a high level of service and support, and we’re excited to explore what enhancements Rave Mobile Safety will bring to their products.”
Rave Mobile Safety (Rave), the critical communication and collaboration platform that customers count on when it matters the most, has announced its Vaccine Distribution Solution to aid state and local agencies charged with managing vaccine distribution in their regions, in order to identify and communicate with vulnerable populations, deliver tailored guidance and logistical information, and leverage ongoing check-ins to ensure the success of vaccine rollout. Importance of coordination and communication The vaccine rollout is a massive undertaking that involves building trust within the community through ongoing engagement In the initial phase of vaccine distribution, doses will be distributed according to need, prioritizing essential workers and the most vulnerable populations. Coordination and communication between state and local health agencies and the residents in their jurisdictions are crucial to these efforts, as states will have to identify, locate and provide guidance to critical populations, in order to successfully administer the vaccine. The vaccine rollout is a massive undertaking that involves not only identifying which individuals fall into critical groups but also building trust within the community through ongoing engagement and monitoring. Vaccine Distribution Solution Rave’s Vaccine Distribution Solution enables those health professionals overseeing vaccine distribution to overcome these challenges by: Surfacing vulnerable and at-risk populations based on demographics, including age, all high-risk medical conditions as outlined by the CDC (the United States Centers for Disease Control and Prevention), functional and access needs, disabilities, employment status, geographic location, and more, throughout all the phases of vaccine distribution, with the ability for that data to be leveraged by several key stakeholders, including public health and emergency management officials. Delivering mass notifications and targeted communications to reach the right people with the right message, share tailored guidance and logistical information to inform the community, and build confidence and trust through ongoing community engagement, outreach, and education. Continuously monitoring and querying the community to track symptoms, receive updates on any side effects, follow up to schedule second doses, and poll residents for community feedback. Leveraging the Rave platform The State of Louisiana and Suffolk County, in New York, are among the thousands of Rave customers leveraging the Rave platform to communicate COVID-19 updates and advisories to residents. “State and local agencies must prepare now for the communication and logistical challenges vaccine distribution presents,” said Todd Piett, Rave Mobile Safety’s Chief Executive Officer (CEO), adding “With Rave, these health and safety agencies have a proven solution to help them through this Herculean effort, effectively source critical data, engage with their communities and ultimately enable a successful rollout.”
Rave Mobile Safety (Rave), the critical communication and collaboration platform that customers count on when it matters the most, has announced the launch of Rave Collaborate, a new solution for Tactical Incident Collaboration. Rave Collaborate Rave Collaborate addresses needs unmet by traditional incident management solutions with an intuitive tool, in order to coordinate preparedness and response for both - planned activities and unplanned emergencies. Rave Collaborate addresses needs unmet by traditional incident management solutions with an intuitive tool In addition to task management, reminders and activity tracking, Rave Collaborate is integrated into Rave Alert, a proven, industry-renowned mass notification system, as well as other communication and IoT technologies, to provide a central platform to manage an organization’s preparedness, response, recovery and mitigation needs. Supports full spectrum of scenarios Developed with extensive customer input, Rave Collaborate is designed to bring order and clarity to chaos and confusion in the critical early minutes and hours of an event. Rave’s solution supports the full spectrum of compliance, business continuity, health, safety and security scenarios. From regulatory compliance and daily COVID-19 protocols to severe weather or server outages, the ability to immediately notify stakeholders, establish clear responsibilities and provide direction for tactical decisions is key to providing and restoring a safe and secure environment. Integration with critical communication technology “Safety is a collaborative exercise, and responding to any situation requires immediate notification, decisive action and coordinated response,” said Todd Piett, Chief Executive Officer (CEO), Rave Mobile Safety. Todd Piett adds, “With Rave Collaborate, responders and incident managers have a central command system integrated with critical communication technology to increase situational awareness and monitor the response timeline. Our goal is to enable response teams to do all they can to keep employees, students and communities safe.” Sharing key data and following protocols Rave Collaborate provides a simple and flexible way to share key data and follow protocols Unlike other critical event management solutions, Rave Collaborate provides a simple and flexible way to share key data, follow protocols and manage the evolving tactical situation across any combination of incident managers, first responders, 911 dispatch, emergency management, corporate security and campus security. Rave Collaborate delivers value in seconds, regardless of whether the situation ultimately warrants activating the formal Emergency Operations Center. Intuitive user interface The software provides an intuitive user interface that is easy to use and simple to deploy, thereby greatly increasing the number of scenarios where formal guidance can be provided and vastly expanding the user base that can be engaged in response through this solution, with the ability to: Coordinate incident response with task management, activity status, reminders and reference resources. Automate notification to key stakeholders with pre-built multi-modal communications templates of emerging threats and scenarios. Support incident collaboration with real-time data sharing and communications amongst multiple responder teams. Accelerate response and ensure compliance with checklists and protocols for specific situations. Guide actions, support on-the-fly changes and escalate past due tasks to direct response activities. Record all actions on the response timeline for audits and after-action reporting. Effective response to critical incidents “As a healthcare provider with multiple locations, it’s critical that we have consistency in the way we handle incidents across facilities and can capture the insight needed to evaluate how we respond to and recover from any incident,” said Mark Swensen, the Emergency Management Coordinator for Northwell Health. Mark Swensen adds, “Rave Collaborate allows us to achieve those goals, while ensuring that everyone involved remains situationally aware throughout each step of the process, to not only streamline our response, but ensure we’re following established best practices.”
Rave Mobile Safety (Rave), the critical communication and collaboration platform that customers count on when it matters the most, has announced new and expanded strategic partnerships to increase data sharing, critical communications, and situational awareness for emergency and critical incidents. Strategic Partnerships RapidDeploy, ESO, and Tenefit add to Rave Mobile Safety’s growing suite of integrated and interoperable solutions, along with an expanded relationship with Alcatel-Lucent Enterprise (ALE), to deliver vital information quickly and seamlessly to 9-1-1 dispatch officers, first responders, emergency management, campus security, corporate security, and communities. “In terms of safety and security for communities and organizations, timing is everything,” said Todd Piett, Chief Executive Officer (CEO), Rave Mobile Safety, adding “Our suite of solutions is designed to get the right information into the right hands as quickly as possible, with as few steps as possible. Expanding our ecosystem to include these strategic integration partners brings us that much closer to the reality of a fully connected safety communication and collaboration platform.” 9-1-1 integration partners Rave’s solutions provide critical additional information and communication tools to inform emergency response When 9-1-1 answers a call, seconds count. Rave’s solutions provide critical additional information and communication tools to inform emergency response and get help on-site more quickly, from more accurate location data to additional context on household members and pre-existing medical conditions. The following partnership integrates Rave’s data into 9-1-1 call centers even more seamlessly, putting life-saving information directly in front of dispatchers. RapidDeploy, the industry’s only truly open and integrated emergency response platform, directly integrates supplemental emergency data from some of the largest and most influential companies in technology and public safety. Rave’s Smart911 emergency profiles As part of RapidDeploy’s Unified Critical Response ecosystem, Rave’s Smart911 emergency profiles, facility information, building floor plans, and real-time emergency event details provide the industry’s largest set of emergency response data to connect communities with their citizens and protect schools, soft targets and critical infrastructure. “We share Rave’s mission to create a data-driven public safety ecosystem that gives telecommunicators and first responders the real-time data and information they need to ensure best response in a crisis,” said Steven Raucher, Chief Executive Officer (CEO), RapidDeploy. Steven Raucher adds, “By seamlessly integrating Rave data into our cloud-native platform, we will be able to reduce overall response times and save more lives.” Data integration partners The sharing of critical information and intelligence enables public safety and commercial enterprises to better protect their communities and businesses. Fire preplans, facility data, severe weather warnings, and intelligence on natural and man-made hazards increase situational awareness and allow responsible parties to create safer environments. ESO Fire RMS provides a fire Records Management System (RMS) for fire pre-plan and inspection data. Accurate and up-to-date pre-plans are the key for ensuring responder safety and situational awareness during an incident. ESO Fire RMS and Rave platform integration The exclusive integration of ESO Fire RMS with the Rave platform allows fire pre-plan data The exclusive integration of ESO Fire RMS with the Rave platform allows fire pre-plan data, as well as additional facility information, such as access points, AED locations and hazardous materials, to be delivered to 9-1-1 dispatchers, first responders and incident managers. “ESO Fire RMS plays an essential role in helping fire departments save valuable time, operate more efficiently, and ensure safety compliance with property inspections and incident reporting,” said Allen Johnson, Chief Product Officer (CPO) at ESO Fire RMS. Allen Johnson adds, “We’re excited to announce our exclusive partnership with Rave and our first joint development to deliver ESO Fire RMS data directly to 9-1-1 and first responders who can use it to improve the health and safety of our communities.” DisasterAWARE Enterprise solution Tenefit’s DisasterAWARE Enterprise solution is a global risk intelligence platform used by enterprises to prepare and protect their businesses and employees worldwide. This proven early warning and multi-hazard monitoring platform provide intelligence on natural and man-made hazards, such as severe weather, social unrest, and supply chain disruptions. The integration of DisasterAWARE Enterprise with the Rave Alert mass notification system enables accurate and actionable communications, improved asset tracking, and enhanced situational awareness. “The best time to start planning an incident response is before that incident happens, which is why Global 1000 enterprises rely on us to assess and alert them of emerging risks,” said Bob Miller, Chief Executive Officer (CEO), Tenefit. Risk intelligence coupled with mass notification Bob Miller adds, “Our risk intelligence coupled with Rave’s mass notification system enables our customers to quickly and accurately communicate what their employees and communities need, to know to keep themselves safe and minimize damage to their physical assets and personnel.” Integration of ALE’s Rainbow cloud communications platform with the Rave platform enhances safety for customers Rave and ALE are collaborating to build and bring to market a range of solutions that will expand mass notification capabilities for Rave’s customers by incorporating a wide spectrum of communication and IoT technologies. The integration of ALE’s Rainbow cloud communications platform with the Rave platform enhances safety for customers, by significantly expanding the range of communication capabilities and devices, including desktops, PBX systems, IP and digital phones, SIP devices, and IP-enabled intelligent devices and sensors, they can use to manage emergencies. ALE Rainbow cloud technology “ALE and Rave are utilizing the ALE Rainbow cloud technology to connect IoT devices, such as the Rave Panic Button, over traditional and hybrid cloud communications systems. This capability enhances safety for customers by broadening the channels and reach of emergency notification and response,” said Moussa Zaghdoud, EVP, Cloud Communications Business Division, Alcatel-Lucent Enterprise. Moussa Zaghdoud adds, “Our two companies are working together to bring innovative solutions to market with great agility. This partnership is truly a win not only for ALE and Rave, but more importantly for the customer.”
Rave Mobile Safety (Rave), the trusted provider of safety communications solutions, announced its Coronavirus Recovery Solution to create a safe environment for returning workers and restoring business operations. Used by over 8,000 corporations, healthcare organizations, educational institutions, and government agencies, the Rave Coronavirus Recovery Solution allow leaders to streamline communication workflows, conduct daily health checks, support individual wellness and engage with their organizations to facilitate the safe reopening of businesses and communities. Boosting CDC Guidelines For Reopening The CDC’s guidelines for reopening states that organizations will need to take measures for keeping people safe, including “practices for scaling up operations, safety actions (e.g., cleaning and disinfection, social distancing), monitoring possible reemergence of illness and maintaining health operations.” The Rave Coronavirus Recovery Solution enhances organizations’ ability to adhere to those guidelines by giving them a way to monitor health status and quickly communicate changes as the pandemic progresses. Corporations, healthcare organizations, manufacturing facilities, universities, colleges, and K-12 schools use Rave to prepare, respond and recover from the coronavirus as well as other business disruptions and safety threats. Rave’s Coronavirus Recovery Solution enables organizations across all industries to: Conduct health monitoring on the status of your workforce with a proven, reliable and quick-to-deploy solution that empowers strategic decision-making by key stakeholders Support employees with personalized communications about COVID-19 resources, two-way chat for wellness concerns, as well as a channel for anonymous tips for unsafe behaviors Reduce compliance liability with self-reporting on health status via mobile devices, symptom tracking, actionable alerts to limit exposure, and safety and social distancing protocols Restore operations by ensuring shifts are fully staffed, and employees are clearly informed on guidelines for a pandemic response, office openings and closures, and ongoing critical updates Federal agencies, states, cities, counties, and public health and safety agencies also leverage Rave to safeguard the residents under their care and effectively manage critical situations, from the coronavirus pandemic to natural disasters, active shooters, and daily emergencies. Rave’s Coronavirus Recovery Solution enables federal, state, and local governments and agencies to: Protect at-risk individuals by identifying vulnerable populations according to CDC guidelines, including individuals over 65 years old and those with pre-existing conditions Conduct real-time monitoring of coronavirus impact with geospatial queries on resident-supplied data on quarantine and health status Issue timely notifications to impacted individuals, target geographies and essential workers with secure, reliable, and official communications on coronavirus guidelines and resources Coordinate safety response across 9-1-1, first responders, and emergency management to increase situational awareness and protect responder safety Authority Comments “The key to a successful recovery is opening the economy with the right protocols and safety measures in place,” said Todd Piett, CEO, Rave Mobile Safety. “With Rave, public and private organizations, as well as government agencies have a proven solution to monitor health status and communicate ongoing critical decisions to protect the safety of employees and communities, and reopen businesses and public places to full operations.”
Rave Mobile Safety, the trusted provider of solutions that empower community safety, is working with states, cities and counties nationwide to equip local authorities and first responders with the tools they need to communicate with the public and protect front-line workers as they respond to the coronavirus. Officials in Arkansas, Delaware, Louisiana, New Mexico, Chicago, Seattle, Suffolk County, New York and Kern County, California, among others, are leveraging Rave for critical public notifications as well as information sharing between authorities and the public as authorities grapple with an increased demand for accurate information and a high 9-1-1 call load due to the coronavirus. Reliable sources of information During times of crisis and stress, misinformation spreads more quickly than ever—and can have sometimes fatal consequences if people accept it as truth. States, cities, counties and towns need a way to securely, quickly and reliably communicate with the public to not only quell fears but direct their attention to accurate information. States, cities, counties and towns need a way to securely communicate with the public Seattle—one of the first cities to see a swell of cases in the United States—used Rave Alert to keep the public informed of facts as they developed and to redirect them to reliable sources of information. Sending out reliable updates is only one facet of what states and communities need to do to effectively connect with and serve their residents. Managing critical details As public safety and health agencies and first responders grapple with the coronavirus outbreak and a surge in 9-1-1 calls, it is critical that they can proactively identify, communicate with and respond to those at greatest risk—as well as give first responders the foresight they need to protect themselves from exposure. That includes collecting and managing critical details about the public, including access and functional needs, quarantine status and high-risk categories such as respiratory conditions, immune deficiencies and more. Through Smart911 in Chicago, Seattle, Suffolk County and Arkansas, quarantined individuals can report preexisting conditions and whether they are in mandated or self-quarantine and receive check-in messages on their health status. Helping protect residents That information is delivered straight to 9-1-1 to help protect residents and first responders. In New Castle County, Delaware, 9-1-1 centers are using the Rave 911 Suite to initiate two-way video chat, allowing the 9-1-1 center to triage calls/treat minor issues by video for efficiency and to prevent unnecessary risk of exposure for responders. “Every time our first responders report to a 9-1-1 call, they risk exposing themselves to the virus,” said Jeff Miller, Chief of Emergency Communications of New Castle County. “The Rave platform provides us with additional information and tools for our COVID-19 response, including the data that flows into 9-1-1 and the ability to stream video from the field—allowing us to protect first responders and preserve our resources for where they’re needed most.” Understanding changing trends Automated ‘wellness checks’ can be initiated to quickly gather updates in a hotspot community Collecting real-time data from the public helps better protect both them and first responders and helps public health officials better understand the trends in their communities. Louisiana is leveraging Rave’s COVID response capabilities, which map community COVID data, allow for the identification of high-risk communities and provide the ability to obtain real-time updates from the public regarding their health status. As a part of Rave’s capabilities, automated ‘wellness checks’ can be initiated to quickly gather updates in a hotspot community or across an entire state. Residents are encouraged to opt in to the service so that the state understands who is most at risk of becoming ill, and can follow up with anyone who has already been tested to check whether symptoms have changed in order to help public health departments understand changing trends. Real-Time collaboration “We’re facing a massive crisis on the front lines of the pandemic response: first responders and medical personnel expose themselves to risk every time they respond to a call, 9-1-1 call centers are overloaded as call volumes spike, and authorities are trying to get a complete picture of what the crisis looks like in their state,” said Todd Piett, CEO, Rave. “Coordination between all of the stakeholders involved—from emergency management and public health officials to 9-1-1 and first responders—has never been more important. We know that real-time collaboration between authorities and the public, as well as among stakeholders, is critical to creating an effective response, and we’re proud to help states and communities accomplish just that.”
Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, has launched a mobile application for its Smart911 technology, which provides greater access to the life-saving benefits of Smart911, plus targeted location-based alerts to all registrants. In time for September’s National Preparedness Month, users will now be able to download the Smart911 app to share and receive information that may be needed in an emergency. Smart911 mobile app Smart911 mobile app is the only way registrants can create a Safety Profile that displays when they call 9-1-1. Users can provide key information about members in a household, such as medical conditions, disabilities or special medical needs, communication preferences and car and property details, as part of their Safety Profiles. Equipping emergency dispatchers and first responders with this information can help them make faster and better decisions, shorten response times and save lives. Sending targeted alerts based on user location The app provides enhanced functionality by sending targeted alerts based on the user’s location In addition, the app provides enhanced functionality by sending targeted alerts based on the user’s location. Smart911 app users will receive the highest priority National Weather Service alerts, including tornado warnings, flash flood warnings, and severe thunderstorm warnings based on their real-time location. “We hope the new Smart911 app will make it more convenient for people to sign up and uplift communities and improve emergency response across the country,” said Ron and Jill Plush, Founders of the Kyle Plush Answer the Call Foundation. Providing first responders with key information They add, “We encourage families to download the Smart911 app to help provide first responders with life-saving information in the event of a 9-1-1 call for help.” Additional benefits of the Smart911 app are: Monitor emergency alerts nationwide: App users can receive targeted alerts from participating municipalities and the National Weather Service based on their real-time location Easy registration process: Individuals can download the app from anywhere and easily sign up and provide key information to 9-1-1 call takers in supported Smart911 locations. Manage Safety Profiles from mobile app: Residents can access previously-created Safety Profiles from the app and add or update information at any time. Text to download app feature: Users can text ‘Smart911’ to 67283 to receive a link that will direct them to their smartphone’s App Store to download the Smart911 app. The app also allows registrants to invite family and friends to download and sign up via text message. Location-based safety alerts “The Smart911 mobile app allows us to provide safety services to every individual without limitations,” said Todd Piett, the Chief Executive Officer (CEO) at Rave Mobile Safety, adding “There has been an ever-growing demand for location-based alerts and our Smart911 mobile app is able to deliver that at no charge. By simply downloading the app and registering a Safety Profile, people can receive emergency notifications wherever they go across the country.”
Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, has revealed updates to its Rave Guardian platform, in order to better equip students and staff to communicate vital campus updates. Rave Guardian safety app Rave Guardian, the renowned safety app available for students to stay connected with campus safety officials, faculty and other students, now integrates into Rave Alert, allowing higher education institutions access to both offerings in a single platform. Rave Guardian has been updated to better reach and engage students on mobile devices since they find email and phone calls to be outdated. Students aren’t interested in Facebook and Twitter as they would rather prefer closed messaging apps, such as Snapchat and WhatsApp. In fact, Generation Z students are three times more likely to open a chat message through a push notification. Integration with Rave Alert However, in a recent survey of higher education institutions, Rave found only 38% of respondents offer a mobile safety app for their campus communities. The lack of institution-backed app adoption on campus shows the opportunity for colleges to implement innovative technology, like Rave Guardian, to better connect with students. The new Rave Guardian platform ensures that all tools, from two-way texting features to content directories with information such as specific safety procedures, are united in a single application. Geo-targeting notifications Rave Guardian provides geo-targeting notifications to campus safety officials Unlike any other communications application available, Rave Guardian provides geo-targeting notifications, so as to enable campus safety officials to target certain areas of campus with specific alerts. Those alerts are even available when students and faculty may not have cell signals. The app also allows for students to share a live stream of their location with campus safety, if they feel they’re in a dangerous situation. With one app to access campus communication tools, resources and key contacts, colleges don’t have to rely on outdated communication methods to interact and engage with students. Additional benefits and features in the new version of the Rave Guardian safety app include: One platform: In two steps, anyone in the campus community is instantly authenticated and can register. Students can update their Rave Alert profiles and always keep their contact information up-to-date. Content portal: Emergency procedures, shuttle schedules and other key resources can be shared with the campus community in a configurable content library, in order to help them stay safe and informed at all times. Call directory: Enable students and staff to easily find assistance and resources through a call directory of important numbers that can be updated and added to in real time. Routable chats: Two-way communications can now be routed to different departments to ensure they’re only seen by the appropriate officials. In addition, departments can enable custom auto-responses, when their offices are closed. Push notifications: Alongside SMS text and email capabilities, push notifications allow schools to provide messages to students and staff even without cell service and capture more attention. App customization: Schools can customize Rave Guardian’s interface and features in real time, in order to create a user experience that will drive more interaction with their community. Emergency call button: With a push of a button, students can either directly connect to 9-1-1 or campus safety in an emergency. Even when they dial 9-1-1 from the app, the school is notified through the incident management console. “The update to the Rave Guardian platform offers our university and college customers with essential tools to promote safety across their campuses,” said Todd Piett, the Chief Executive Officer (CEO) of Rave Mobile Safety, adding “These latest features will drive greater adoption by students and will promote more participation with campus safety.”
Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, has revealed large gaps in campus safety, after polling many of the nation’s universities and colleges. The higher education community is at a critical point in time, when it comes to communicating with students, who are known as Generation Z. And currently 96% of these students own a smartphone. Rave study on campus safety The Rave study, which consisted of public and private institutions of all sizes from across the country, found that only 38% of respondents offer a mobile safety app for their campus communities. While 62% of schools do not offer a mobile app for their students, things may change soon as nearly half (45%) of respondents are looking to or are in the process of implementing these offerings. Change in communication preferences Smartphones are engrained in the Gen Z culture and our colleges need to interact with students" “Communication preferences continue to change, and we are seeing this more than ever with the current body of students at our higher education campuses,” said Rave Mobile Safety’s Chief Executive Officer (CEO), Todd Piett. Todd Piet adds, “Smartphones are engrained in the Gen Z culture and our colleges need to interact with students where they spend most of their time. We hope this data is able to shed some light on innovative ways to connect campus safety and first responders with students to enhance safety for all parties.” Importance of mass notification systems (MNS) Mass notification systems (MNS) help workplaces, municipalities and college campuses relay important messages to key stakeholders. However, schools are not taking full advantage of their investment into this technology. According to the survey, 57% of those polled used their MNS less than five times in a year, while 22% used it less than twice in a year. While MNS offerings are not being utilized to their full potential on most campuses, those respondents that do maximize this technology share time-sensitive information on various issues. MNS communications for active shooter and weather alerts The most common communications sent via MNS alerted higher education communities around severe weather communication (92%), active shooter emergencies (75%), class cancelations (59%), and Clery Act requirements (41%). Some of nation’s safest campuses, such as Boise State University, depend on their mass notification systems to keep both students and faculty up-to-date in case of campus emergencies. News communication ways to reach students We find that many of our students don’t check email, but prefer texting or using messaging apps" Higher education institutions, whether they are a 4-year program or a community college, are seeking new ways to reach students. “It can be difficult to connect with students, whether they are Generation Z or Baby Boomers. We find that many of our students don’t check email, but prefer texting or using messaging apps,” said Lori Hall, the Public Information Officer at Clackamas Community College in Oregon City, OR. Clackamas has more than 25,000 students and is one of the largest community colleges in the state of Oregon. Lori Hall adds, “With the Rave platform, we are able to contact students through different avenues and means to stay on the cutting edge.” Enhancing campus safety via students’ engagement Higher education institutions’ top security concerns were severe weather (35%), gun violence (23%) and mental health (22%), according to the Rave study. Speaking on these hot button topics, such as gun violence or mental health, can be very difficult for students to share with campus safety or police. In fact, previous research has found that only 28% of students are willing to call campus safety during an emergency. Unfortunately, Rave’s latest study uncovered that not enough is being done to help students, with only 22% of schools offering the ability to submit an anonymous tip to authorities. Respondents noted that gun violence and mental health were concerns, however, there appears to be a major disconnect. Highlighting mental health services for students Almost 40% of respondents said their institutions had a gun incident on campus, while less than 10% are using their mass notification systems to inform students about mental health services and counseling. The full results of the survey and supporting data can be found in the ‘Colleges and Universities Not Using Mass Notification Systems to Full Capability’ survey whitepaper. The Rave Mobile Safety blog will share the latest tips on how to take advantage of combining technology with campus safety initiatives.
Rave Mobile Safety (Rave), a trusted partner for safety software protecting millions of individuals, highlights a banner year in 2017 and looks towards another year of growth and innovation in 2018. With customer growth and ongoing technology advancements, Rave is positioned to continue to be a recognized global company in the security space for the foreseeable future. Implementing safety-enhancing technologies Rave has continued to partner with a variety of industries to enhance their security As violence in schools and the workplace continue to dominate headlines, implementing safety-enhancing technologies is more important than ever. With these current threats to public safety, Rave has continued to partner with a variety of industries, including state and local government, higher education, K-12, healthcare and more, to enhance their security. “While we look forward to accelerating our growth and innovation in 2018, it’s important to look back on the past year and the impact of Rave’s solutions through our customer stories and industry recognition,” said Todd Piett, Chief Executive Officer of Rave Mobile Safety. Todd adds, “We look forward to what this next year will hold for the company and to seeing how our customers continue to implement these crucial technologies.” New customer implementations In 2017, Rave launched new customer implementations that led to increased safety across the country, in a number of industries. Rave solutions helped shape organizations’ safety procedures from higher education settings to major public events. The University of Cincinnati sought to improve safety for over 43,000 students, faculty and staff across their 200+ acre campus last year, with the implementation of Rave Guardian, a two-way critical communications and personal safety application, which is designed to connect users directly to the university’s security resources. Enhancing campus safety “Safety is a top priority for our university, and we’ve already seen the benefits of Rave’s technology working firsthand as we were able to prevent a student from causing self-harm,” said Edward Dadosky, EMA Director at the University of Cincinnati. Edward adds, “Through this technology, our students are able to send tips anonymously to notify the appropriate personnel should they be concerned about the well-being of a friend or classmate.” Rave 911 software suite Rave 911 technology provides first responders with powerful capabilities for handling emergency calls After the City of Louisville selected Rave to power its LENS (Louisville Emergency Notification System) Alert solution in August 2015, the city upgraded to the Rave 911 software suite in 2017. The Rave 911 technology provides first responders with powerful capabilities for handling, dispatching and responding to emergency calls, more efficiently and effectively. “The flexibility of Rave’s solution gave us peace of mind when more than half a million individuals came into the city for the Kentucky Derby,” said Mitchell Burmeister, Public Information Officer at Louisville Metro Emergency Services. Mitchell adds, “The upgrade to the Rave 911 suite will only further increase the safety of our residents even when we see a boost in visitors during events throughout the area.” Rave offerings win multiple awards During the past year, multiple Rave products received industry accolades, championing the innovation, breadth and depth of the company’s offerings. The product lines that received recognition across industries include: Rave Alert: The 2017 Platinum ASTORS Award Winner for Best IP Mass Notification System, the 2017 Campus Technology Readers’ Choice Gold Award for Emergency Notification Services, the SAFETY Act Certified by the Department of Homeland Security. Rave Panic Button: The 2017 Gold ASTORS Award Winner for Best Emergency Mobile Technology, the 2017 Security Today Govies Gold Award Winner and 2017 IJIS Institute Innovation Award Honorable Mention, SAFETY Act Certified by the Department of Homeland Security. Rave Guardian was awarded the 2017 Campus Safety BEST Winner for Personal Safety Apps. Rave Facility received the 2017 Data Security Bronze Edison Award. Additionally, the company overall was selected as the Product/Service Provider of the Year Finalist in the 2017 DRI International Awards of Excellence.