Software news

In times of crisis, people look to secure their safety; as the world prepares for “the new normal” it is vital to move from a reactive mindset to a proactive one, with health and safety at the forefront of people’s minds. Access control systems As businesses begin to reopen and the public sector unlocks, access control will play a key role in infection control – keeping employees, customers, and the general public safe from the transmission. Post-COVID research di...

Airbus has taken the next step in reducing its industrial carbon footprint, with the maiden flight of a Beluga super transporter using sustainable aviation fuel (SAF), from the aerospace company’s Broughton plant in the United Kingdom. The north Wales line station, which uses the Beluga fleet to transport aircraft wings to Toulouse, Hamburg and Bremen, becomes the second Airbus European site to use SAF, after Hamburg introduced the fuel to its cargo activities at the end of 2019. Decarbo...

Nic Preston, Qualifications Manager – FireQual, discusses the work of Skills for Security and their new association with FireQual with Managing Director, David Scott. Nic Preston: Can you describe the work of Skills for Security and how you support the fire safety industry? David Scott: Skills for Security are the largest fire and security apprenticeship provider in the UK. Well known as a nationwide provider we offer training across the length and breadth of England. With a main b...

Airbus SE is announcing the following changes to the Executive Committee, led by Chief Executive Officer, Guillaume Faury, following approval from the Board of Directors. These changes come at a new juncture for both commercial aviation and defense activities, with the decarbonization of the aviation sector becoming a central ambition for the industry, and strategic European defense programs entering their development phase. The following changes will be effective from 1st July 2021: After...

Huge congratulations to their Commercial Director, Craig M Bendall, for being promoted from a commercial manager within his first 4 months at Checkmate! With more than 33 years’ commercial experience in the construction industry, Craig began his career as a quantity surveyor in 1988 at Henry Summers Hamilton Ltd (Bristol) at the tender age of 15. Joining a small, family-run building business, he threw himself into everything the firm offered, from architecture to Z bars, alongside studyin...

Verint Systems (Verint), the globally renowned customer engagement company, has announced that Vericast, a renowned marketing solutions company, together with its Harland Clarke contact center solutions, has selected the Verint Customer Engagement Cloud Platform to enhance the agent and customer experience at its contact centers. “We selected Verint due to the integrated nature of their solution and the holistic view they bring to customer, client and agent engagement,” said Barbara...

PACCAR, a global company in zero emissions commercial vehicles, has announced a five-year supply agreement for battery power systems with Romeo Power, Inc. (Romeo Power), an internationally renowned battery technology solutions company, with headquarters located in Los Angeles, California. battery management software PACCAR will purchase Romeo Power’s battery packs and battery management software for heavy-duty battery electric Peterbilt 579EV vehicles and Peterbilt 520EV refuse trucks i...

Esri UK announces a new partnership with drone specialists heliguy™ to complete its end-to-end drone solution for the emergency services industry. The final piece in Esri UK’s strategy to offer all parts of the drone workflow, the partnership will provide customers with drone hardware, payloads, and pilot training from heliguy, combined with Esri’s drone flight planning, data capture, data processing, and GIS software. Desktop data processing Esri UK and heliguy will work on...

 Verint®, The Customer Engagement Company™ announced that it has named its Latin American Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event. leverage AI and analytics The annual recognition honors Verint partners for outstanding achievement. Each winner partnered closely with Verint to help their customers build enduring customer relationships by connecting work, data, and experiences across the ente...

Recently, BAFE published information discussing the roadmap for easing COVID-19 restrictions and that this should prompt reviews on fire safety.  Within this, BAFE reassured that fire safety service providers continue to operate as safely as possible following appropriate COVID-19 guidance to help clients meet their obligations. free rapid lateral flow tests The Construction Industry Council (CIC) has distributed important information that the Government is providing free rapid lateral f...

Emergency Reporting, a provider of Fire & EMS records management software headquartered in Bellingham, Wash., announces the launch of its podcast, “Fired Up and Plugged in,” available on Apple Podcasts, Spotify, and Google Podcasts. The new podcast is intended for current and emerging leaders in fire and emergency services. Insights offered during podcasts The podcast’s producer, Tom Louis, Enterprise Training Manager & Subject Matter Expert at Emergenc...

Airbus has launched ‘Advanced Superconducting and Cryogenic Experimental powertraiN Demonstrator’ (ASCEND), in order to explore the impact of superconducting materials and cryogenic temperatures on the performance of an aircraft’s electrical propulsion systems. The introduction of superconducting materials can lower electrical resistance, meaning that electrical current can supply power without energy loss. When coupled with liquid hydrogen at cryogenic temperatures (-253 degr...

Verint®, The Customer Engagement Company™ announced its achievement of perfect scores in multiple customer satisfaction categories in DMG Consulting LLC’s new 2021/2022 Workforce Management (WFM) Product and Market Report including a perfect 5.0 out of 5.0 in the “Overall Vendor Satisfaction” category for the third consecutive year. perfect marks in overall vendor satisfaction Verint also led or tied for the highest customer satisfaction scores in five product capab...

Emergency Reporting, the pioneer in cloud-based reporting and records management software (RMS) for fire, EMS, and other emergency response agencies, has acquired Medusa Medical Technologies. Medusa Medical Technologies provides electronic patient care solutions to emergency response and EMS agencies around the world. The company operates from its headquarters in Halifax, Nova Scotia, Canada, with an additional office in the United Kingdom. Empowering first responders Medusa Medical Technolog...

Vimpex's Hydrosense Water Leak Detection System has been installed in Dublin Airport’s new Visual Control Tower (VCT) to protect the new state of the art facility from water ingress, which could seriously damage electrical, communication and computer networks. Visual Control Tower (VCT) The 87-meters high tower is Ireland’s tallest occupied structure and a commanding new addition to the city’s skyline. It comprises three separate but integrated building elements, the control...

As hospitals battle through the second major wave of the COVID-19 virus, concerns have been raised around the NHS’ on-going maintenance backlog and the impact on safety and infrastructure. In January 2021, figures suggested that the total backlog was the equivalent of the annual running cost of the entire NHS estate, which was around £9.7 billion in 2019/20. fire safety standards compliance Emergency hospital evacuations are inherently more complicated when compared to other publi...

South Korea’s renowned visual recognition AI firm, Alchera Inc., announced that has been formally selected by California’s Sonoma County to provide early warning alerts of pending wildfire events. Alchera will offer consulting services to develop and deliver products, utilizing state-of-the-art fire detection technologies based on machine learning with Artificial Intelligence (AI). The firm’s visual anomaly detection solution can detect the start of a wildfire from a simple vi...

Detector testers training webinars remain as popular as ever, as a result, it is pleased to announce new dates for April and May. Led by the technical support specialist, Paul Gatens, the sessions are CPD certified and cover a broad range of topics linked to compliant testing and maintenance of fire detectors. Split into six areas, the webinar covers: Competency & Responsibility Standards & Best Practice False Alarms Test & Maintenance Tools Detector Removal & Cleaning W...

The following announcement was made by the Department of Business, Energy and Industrial Strategy at 17.00 on Saturday 27th March 2021: "The Secretary of State for Business, Energy, and Industrial Strategy has decided that the Green Home Grant Voucher scheme will cease taking new applications from 5 pm on 31st March. We will refocus efforts and funding on an alternative approach to maximize the delivery of home retrofits and benefits to consumers and businesses." Green Homes Grant voucher...

UKAS would like to draw customers' and stakeholders’ attention to the Office for Product Safety and Standards (OPSS) Call for Evidence on the UK Product Safety Framework which was published on 11 March. The Call for Evidence forms part of OPSS’ Review of the UK’s Product Safety framework. product safety framework Specifically, the Review wants to ensure that the product safety framework can adapt to new technologies and business models, and offer the opportunity to regulate...

On this occasion, the end-user and client is one of the largest and popular retail hypermarket chains in the world, who are locally present in the GCC, Middle East, and Asian Territories. They own and operate over 250 hypermarkets in 15 countries across the region with future desires and plans to extend into another 38 countries in the Middle East, Central Asia, Africa, and Russia. For this foremost multinational retailer with high-value investments, the management company required a comprehens...

McGoff & Vickers have been picked to design and build the electrical, data and security systems for a new-build project housing a lecture theater, classrooms and catering facilities for the Faculty of Education, in line with the consultant's design brief. The project also included the design and build of external lighting in the landscaping of drives and pathways. Where possible, energy saving products were to be used, and it was necessary to comply with Part L of Building Regulations. Eff...

Despite the challenges of 2020, business leaders' confidence in the resilience of their organizations has risen, according to BSI’s fourth annual Organizational Resilience Index report, which surveyed 500 senior leaders across the globe. Report Findings The index found that leaders remain cautiously optimistic, with more than half (57%) of businesses in the UK, US, and India expecting their financial performance to improve in 2021. The concept of Organizational Resilience refers to an o...

Globally renowned life-safety systems manufacturer, C-TEC, is heading up a live London Build Online panel discussion. Managing Home fire risks Featuring a host of top industry experts, innovators, and influencers, ‘Raising the grade: the evolution of fire protection in residential dwellings - how new fire detection and alarm system technology can better protect people and property’ webinar will take place on Thursday, 18th March 2021, at 1.30 pm and focus on the following key topic...

Verint®, The Customer Engagement Company™, announced that its Customer Engagement Cloud Platform™ has been recognized as a leader by multiple industry sources that honor excellence in a range of categories from customer engagement cloud, workforce optimization, and knowledge management to voice self-service and text analytics. The honors are: 1) 2021 Stevie Awards for Sales and Customer Service: Stevie Awards for Sales and Customer Service are considered top honors for customer...

Emergency Reporting, the provider of Fire & EMS records management software headquartered in Bellingham, Washington, launches a new website for its Rover notification and alerting app. Rover, acquired by Emergency Reporting in 2020, is a cloud-based notification and response platform that provides critical two-way communication between dispatchers and first responders. When an incident occurs, Rover’s CAD-to-mobile technology instantly relays the call to responders’ mobile devic...

A service-level agreement (SLA) is the key to understanding and meeting client expectations. However, managing multiple different service levels across clients can become challenging. Improving this process can help ease stress within the business while boosting the customer experience. Here is the expert guide to streamlining SLA management. Creating Service-Level Agreements  Naturally, the first step in streamlining the service-level agreement management is to improve the SLA creation...

A milestone has been reached in the project to build a new community fire station in Theale, United Kingdom. At the beginning of February 2021, construction work on Theale Community Fire Station was completed, at the highest point of the building, when the last beam was placed on the roof. This milestone is usually marked with a ‘Topping Out’ ceremony, which is a long-standing tradition that signifies the successful completion of the structural phase of a project. Theale Community...

2020 saw many unprecedented situations, one of which was an escalation of remote work. After COVID-19 was declared a pandemic, an estimated 88% of organizations encouraged or mandated working from home.  According to a recent Gartner survey, 82% of company executives plan to keep remote work options in place after the pandemic, while larger businesses like Facebook are spearheading a movement towards permanent remote status.  communication and operations visibility In the field serv...

ImageTrend, Inc. announces the release of the first annual Collaborate Report: EMS Incidents During a Modern Day Pandemic. ImageTrend Collaborate™ is a research and analysis program developed by ImageTrend that is dedicated to the enhancement of healthcare and public safety industries. Collaborate provides insights and a higher-level awareness through industry-leading research. Emergency Medical Services incidents This report spans themes including COVID-19, traffic-related, behavioral...