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Accidents with hazardous materials, missing persons in the sprawling countryside, or clearly laid out situation plans during major incidents: the Neuruppin fire department relies on Rosenbauer's EMEREC operations management system for these and many other situations.Six fire stations spread over an area of more than 300 km2 with residential areas, industrial zones, and extensive countryside: this is the operational area of the Neuruppin fire department, which is located about an hour's drive northwest of Berlin in the German state of Brandenburg. Most of the more than 200 firefighters perform their duties voluntarily; only the main fire station in the center of the city also employs some full-time personnel.In accordance with the large operating range with the most diverse possible operational scenarios, the vehicle fleet is versatile: advance and command vehicles, fire fighting vehicles with and without equipment for technical operations, and logistics vehicles are distributed among the fire stations, as are some special vehicles, for example, for oil spill response. Digital Support But the Neuruppin fire department is not only well-equipped in terms of vehicles: the EMEREC operations management system from Rosenbauer also plays an important role. It is used for the EMEREC Alarm Monitor (EAM for short) in the main fire station, where the arriving crews can see all the important information about the current operation at a glance. And the vehicles that most frequently go out on operations are also equipped with EMEREC: the command vehicle, the advance unit vehicle, and the auxiliary group firefighting vehicle.The type of operations are as varied as the different zones of the operational area itself: they range from traffic accidents on the motorway to kitchen and apartment fires in residential areas, search missions for missing persons in the wide-open countryside to challenging firefighting operations in commercial and industrial zones. Vehicle Rescue Cards EMEREC provides valuable support in virtually all operational situations EMEREC provides valuable support in virtually all operational situations. The Neuruppin fire department often uses vehicle rescue cards, which are available quickly and easily in digital form via EMEREC, in the event of traffic accidents, for example. In just a few seconds, you can access the design details of a wide variety of vehicle types during an operation. Where are the airbags fitted? How can I quickly disconnect the battery? Where can I use hydraulic rescue equipment? These and many other questions can be answered quickly and reliably thanks to this function of EMEREC.EMEREC also provided very valuable services during a critical operation involving a hazardous goods truck in an accident: thanks to the lightning-fast Hommel dangerous goods database query and access to the ERI cards (Emergency Response Intervention Cards), the operational leadership was able to make the right decisions to safely manage the operation. Detailed picture of the situation Rosenbauer's digital operations management system has already provided vital support in other challenging missions, such as the search for missing persons. Thanks to the plans stored in the application, the operational leader was able to rely on the support of EMEREC in terms of situation management and display of the current sitemap. In particular, the familiarization with different vehicles and a large number of crews deployed during operations across a large area provides assistance and facilitates orientation.Accordingly, the Neuruppin fire department concludes: "EMEREC is a tool that is very helpful, from the alarm to gathering information during operations through to preparing the operation report. We especially like the range of functions." That is why the use of Rosenbauer's operations management system is to be further expanded in the future: from now on, EMEREC will not only be used in the main fire station and in the vehicles mentioned, but also in the fire stations of the individual districts. The modification of the alarm interface for alerting the necessary resources in the local fire departments is already being implemented.
In order to create more office space and to make warehousing and logistics more efficient, Rosenbauer Brandschutz Deutschland moved two streets down to Krugbäckerstrasse from its old location in Mogendorf at the end of 2020. With a floor space of almost 2,000m2, the new office space is not only significantly larger, but also brighter and more modern. The warehouse has also been incorporated into the new location. This means that construction sites can be supplied with material more efficiently in the future. new office building In addition, the material flow has been realigned, and the layout of the two halls redesigned. "We practically planned all of the logistics from scratch, and took the opportunity to carry out structural optimization and adjust the production processes where possible," says Andreas Steindl, Head of Central Technics.With the move to the new office building and the redesign of the logistics, another step into the future has been taken. Thanks to the huge commitment of the employees, all of this could be achieved in record time.Rosenbauer Brandschutz Deutschland GmbH can now be found at the following address:Krugbäckerstrasse 356424 MogendorfGermanyPhone: +49 2623-9642-0
Rosenbauer is continuing to expand its operations in Upper Austria. The international fire equipment provider, which has its corporate headquarters in Leonding, Austria, is setting up a new point of contact for its customers in Asten. The Rosenbauer Österreich Customer Center will offer fire services for everything they need for operations. There, they will be able to have all their technology, vehicles, pumps, and equipment inspected and serviced, procure spare parts and buy a new kit. The location, which is already home to a logistics center, is the fourth in Austria after Leonding 1 and 2, the two production facilities for vehicles and extinguishing systems, and Linz-Pichling, where fire helmets are made. Its opening underlines the company's commitment to the region. More space for servicing Fire trucks will be maintained and repaired in a purpose-built workshop with twelve service bays. That is five more than Leonding, where servicing will cease once the Asten site is up and running and the space that this frees up will be used for production. The servicing infrastructure at the new location includes state-of-the-art test equipment for firefighting pumps and foam proportioning systems, a cable winch test rig, a washing station, and a preservation unit applying for underbody protection. Vehicle service bays are fitted with efficient exhaust extraction systems The vehicle service bays are fitted with efficient exhaust extraction systems, while the extinguishing agent test stations have a dedicated tank for collecting foam concentrate. The preservation unit features an automated air purification system with high-performance filters. An assembly area with metal machining equipment and a welding station is also being set up in the workshop so that minor modifications and refurbishment, modernization, and general overhaul work can be carried out on fire trucks. "We want to keep on growing in our Customer Service business unit and broaden our range," says Andreas Zeller, Chief Sales Officer at Rosenbauer. "We see a lot of potential in the refurbishment in particular and are setting our sights on more than just domestic fire services – more than that, we want Asten to be a base for an international operation." New one-stop-shop Alongside the servicing infrastructure, Rosenbauer will be offering fire services a full range of spare parts and equipment at its customer center in Asten. The new shop will have much more floor space than was previously available in Leonding and will offer all key products for fire services, particularly own-brand personal protective equipment and technical safety gear. This includes HEROS firefighting helmets, FIRE FLEX protective suit, Rosenbauer nozzles, and the NAUTILUS range of submersible pumps. Experienced expert consultants will be on hand to help fire services choose the right equipment, and the key products will also be available online in the near future. "We want to be easily accessible to fire services, and close links with our customers are very important to us," says Markus Wieshofer, Managing Director of Rosenbauer Österreich. "They can visit us at our new shop in Asten, order equipment conveniently online, or put in requests through our mobile equipment shop. Then, we'll take a bus full of products directly to the fire house and provide an on-site consulting service."The Rosenbauer Österreich Customer Center will be open to fire services starting in April. The shop is due to open on April 12, followed by the service department a month later on May 10. Thanks to its convenient location near the Asten exit, the new Rosenbauer customer center is easily accessible via the West Autobahn freeway.
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