Yoshiaki Kadokura

ISO 9001:2015 is awarded for fulfilling criteria for a quality management system by an organisation, by ensuring higher level structure with an increased importance given to risk Nittan Europe, a manufacturer of conventional and addressable fire detection products, has been awarded ISO 9001:2015 certification. This achievement marks Nittan’s ability to deliver high quality products and systems to market. ISO 9001:2015 is awarded for fulfilling criteria for a quality management system by an organisation, by ensuring higher level structure with an increased importance given to risk as compared to before. The certification is based on a number of quality management principles such as strong customer focus, motivation and implication of top management, process approach and continual improvement within an organisation. Providing quality products and services Nittan Europe MD, Yoshiaki Kadokura, commented, “Nittan’s achievement of ISO 9001:2015 certification is essential to prove our ability to deliver the highest quality products and systems to our loyal customers and the market. The ISO 9001 transition was a huge challenge for us; however, Nittan QA and Operation Departments committed fully to every step of the process and worked closely with the auditors, LPCB/BRE Global Ltd. Thanks to their dedicated work, it was completed successfully in a shorter timeframe than we or BRE anticipated.” Nittan has adopted a very proactive approach for transitioning process as the ISO 9001:2015 will ensure that Nittan continues providing its customers with consistent, good quality products and services, whilst growing and evolving the business as a whole. The Nittan Group has been at the forefront of the international fire protection industry since 1954. It continuously strives for exceptional quality products of the highest standards by evolving and improving both systems and processes.

Nittan Europe’s Managing Director Yoshiaki Kadokura makes the following statement regarding the company’s functioning during these difficult times: “We are experiencing an unprecedented crisis with the spread of Coronavirus COVID-19, and there remain many uncertainties as to how the situation may develop in the near future." "Our thoughts and hearts go to everyone affected by this outbreak, and we greatly appreciate the healthcare workers and all who are on the front line, working hard to contain this virus, so that we can be safe and resume our normal daily lives as soon as possible. As a pillar of our business sector, we are responsible during these times to cooperate with our customers and partners to overcome the challenges being faced, as we work together through this difficult period.” Safety first “Nittan Europe Limited have been taking all necessary actions in accordance with the developing situation plus the instruction and advice issued by the government. In light of the latest UK Government measures, we have further enhanced our actions. In the meantime, we understand that the Key Worker status is extended to all fire safety personnel actively working to improve or to maintain public fire safety, and we are in an important position to keep serving them.” “Our priority is to ensure our customers, our partners and our employees continue to stay safe and healthy. We are currently refraining from visits to and from customer and partner premises, however we continue to communicate via alternative methods. We have temporarily ceased our customer training courses, with all scheduled training courses postponed until further notice. Once we are able to recommence our training courses, we will advise you accordingly." Continuing to serve We have a business continuity plan in place and our key operations continue as usual" "We have introduced enhanced hygiene practices for the safety of all employees and have swiftly implemented ‘a work from home strategy’ for staff who are able to carry out their tasks remotely. We have also introduced special arrangements for staff to avoid commuting by public-transport, as well as relocating work-spaces to provide enhanced segregation, or isolated workspace for all employees remaining in our premises.” “We have a business continuity plan in place and our key operations continue as usual. During this time, when so many extra precautionary measures have been implemented, you may experience some variances to our usual practice when liaising with us. I would like to take this opportunity to thank you for your kind understanding and forbearance. To date the processing and shipping of orders continue as usual." global supply chains "We have global supply chains, which so far are not affected, and we hold sufficient stock of goods to ensure continued supply. Our technical support and customer services team remain available to take your enquiries as usual. We are also equipped to hold customer and supplier meetings via telephone and other conferencing technology, both in the UK as well as across Europe.” “We recognize that these are unsettling times, but I have every confidence in the ability of Nittan to continue supporting our customers, our partners and our employees. We want you to know that Nittan remains here for you. I will end this communication with this wish from all of us at Nittan Europe Limited – that you continue to stay healthy and strong. Please look after yourselves and look out for each other.”

Nittan Europe is proud to announce the recent successful transition of the company’s Quality Management System (QMS) to ISO 9001:2015. ISO 9001 is an internationally accredited standard for QMS. Whereas the previous ISO 9001:2008 focused mainly on quality and procedure management, the new ISO 9001:2015 standard demands a high degree of business leadership. Nittan Quality Manager Robert Barnes, undertook a rigorous approach to the transition process and has been focusing on this since December 2017 in order to achieve compliance. responsibility in fire protection Nittan Europe MD Yoshiaki Kadokura states: “Nittan’s achievement of ISO 9001:2015 accreditation is essential to prove our ability to deliver the highest quality products and systems to our loyal customers and the market. The ISO 9001 transition was a huge challenge for us, however, Nittan QA and Operation Departments committed fully to every step of the process and worked closely with the BRE auditors. Thanks to their dedicated work, it was completed successfully in a shorter timeframe than we or BRE anticipated.” ISO 9001:2015 compliance is testament to professionalism and reliability of a business. Nittan Europe embraces the revised standard as an essential element of its growth. Nittan endeavors to provide the best possible service to all their customers while continuing to evolve their business as a whole, and pursue the company’s responsibility in fire protection as one of the worlds’ pioneering detector manufacturers.

Nittan are delighted to announce that the Fire Alarm Store has become an Elite Distributor for Nittan products. Based in the Wirral, Alex and Alan first started trading with Nittan in September 2015 and have worked closely with Nittan over last 3 years. Their sales have grown significantly over that period, both in the UK and Internationally. Excellent Technical Support The Fire Alarm Store has been awarded Elite distributor status due to their achievements and their excellent technical Support. The picture shows Nittan MD, Mr Kadokura presenting the plaque to Alan Fowlie of the Fire Alarm Store, with Nittan RSM, Barry Simpson, on the Right hand side. Their trade counter is a great place to see the Nittan range with working Devices and Panels. Nittan looks forward to working even closer with them as an Elite Distributor and wish to congratulate them on their achievement.

ISO 9001:2015 is awarded for fulfilling criteria for a quality management system by an organisation, by ensuring higher level structure with an increased importance given to risk Nittan Europe, a manufacturer of conventional and addressable fire detection products, has been awarded ISO 9001:2015 certification. This achievement marks Nittan’s ability to deliver high quality products and systems to market. ISO 9001:2015 is awarded for fulfilling criteria for a quality management system by an organisation, by ensuring higher level structure with an increased importance given to risk as compared to before. The certification is based on a number of quality management principles such as strong customer focus, motivation and implication of top management, process approach and continual improvement within an organisation. Providing quality products and services Nittan Europe MD, Yoshiaki Kadokura, commented, “Nittan’s achievement of ISO 9001:2015 certification is essential to prove our ability to deliver the highest quality products and systems to our loyal customers and the market. The ISO 9001 transition was a huge challenge for us; however, Nittan QA and Operation Departments committed fully to every step of the process and worked closely with the auditors, LPCB/BRE Global Ltd. Thanks to their dedicated work, it was completed successfully in a shorter timeframe than we or BRE anticipated.” Nittan has adopted a very proactive approach for transitioning process as the ISO 9001:2015 will ensure that Nittan continues providing its customers with consistent, good quality products and services, whilst growing and evolving the business as a whole. The Nittan Group has been at the forefront of the international fire protection industry since 1954. It continuously strives for exceptional quality products of the highest standards by evolving and improving both systems and processes.