Fire and Rescue NSW (FRNSW) has introduced a portable communications unit, known as a 'Cell on Wheels', in the flood-affected town of Eugowra. This initiative aims to restore vital telephone and internet access for residents who have been cut off from communication channels due to the recent severe flooding.
Earlier this week, flash floods devastated the Central West township, obliterating local telecommunications infrastructure and leaving residents unable to connect with family members and essential government services for assistance.
Quick Response to Major Emergency
The urgency of the situation prompted the State Emergency Service to request FRNSW's deployment of this mobile satellite communications hub. This 'Cell on Wheels' was last utilized in a significant emergency in Rappville, located in the state's north, when bushfires ravaged the community in 2019.
Technological Support from FRNSW’s Program
In Eugowra, a skilled team of five FRNSW telecommunications experts has set up this technological hub. It will enable locals to make satellite calls and browse the internet for a period of up to two weeks, during which time efforts by major telecom carriers to repair the town’s infrastructure will continue.
The technology used in these communications cells emerged as part of FRNSW's Natural Disaster and Humanitarian program. This program not only aids communities within Australia, but also extends support internationally when faced with disasters. The program is further strengthened by the $56 million "Connected Firefighter" project, which the NSW Government funded in 2020 in response to the Black Summer bushfires.
Restoring Communication Channels
FRNSW Deputy Commissioner for Field Operations, Jeremy Fewtrell, noted that the 'Cell on Wheels' is critical in reconnecting Eugowra residents to the outside world while telecom operators work on repairing the infrastructure.
"Telecommunications is a fundamental part of everyday life these days, particularly when a community is trying to recover from a natural disaster such as these floods," stated Deputy Commissioner Fewtrell.
A Critical Lifeline
Fewtrell emphasized the importance of this temporary communication solution, saying, "Whether it's phoning loved ones to let them know they are okay or contacting online essential government assistance, having this communications lifeline available is critical for the people of Eugowra." He added, "Just the ability to make a simple phone call or get a text message out to say ‘I’m okay’ in their time of need will mean the world to these residents."
