Three representatives from Aladtec, the provider of scheduling and workforce management software for public safety, will be part of APCO International’s Annual Conference & Expo.
The conference is billed as a "must-attend" event for public safety communications officials, from frontline tele communicators to comm center managers to public safety communications equipment and services vendors. A conference highlight is expected to be an opening address by Bret Baier, Fox News political anchor and host, entitled "Lessons of Leadership and Management: Looking at Ike's Life as a General and President and How that Translates to Today."
Staff scheduling platform
Session topics focus on leadership development, motivational tools, stress management, and mentoring.
Aladtec's scheduling platform is used by more than 100 comm centers across the nation, including Chagrin Valley Dispatch Center and Hillcrest Heights Communications Center in suburban Cleveland. They use Aladtec to schedule dozens of dispatchers and fill open shifts quickly with the program's Find Coverage Alert.
Administrator Nick DiCicco describes it as "fantastic. The employees can trade with each other and (submit) time-off requests from their smartphones. It automated processes for us, so they no longer had to be done by hand."
Helped cut down paper cost and waste
“We have learned Aladtec is way more than just a scheduling tool. We like that we can set rotations for months at a time which saves a lot of time preparing future schedules," said Melissa Carpenter, director of Autauga County 911, Prattville, AL. "So if a dispatcher calls in sick, we can send out a text or email to employees through the software, and they can sign up for the open shift or even specify which of those hours they can work. We created a shift turn over the form that does not need to be printed. We created other forms to use as well, which also cuts down on our paper cost and waste, including coaching forms, evacuation training, and vacation sell back forms."
Exhibit hours at APCO will be from Monday, Aug. 12 and Tuesday, Aug. 13. Account Executive Sophia Anger, Product Manager Jaimie Hammond, and Systems Specialist Moriah Boldon will provide live demonstrations at Booth # 224 and answer any questions for current customers or those interested in learning more.
Aladtec is currently used by more than 2,300 agencies across North America, including Maryland ExpressCare in Baltimore.
