Software news

Everyone appreciates the importance of keeping the vulnerable safe, but when the local fire departments advise the need for automatic fire detection, as part of the firefighting and protection of a home for the aged, it can be another strain on an already stretched budget. Due to the establishment being occupied by the elderly, early warning in the case of an emergency is vital to ensuring the residents have enough time to evacuate safely, so everyone appreciates why the fire department have re...

Verint®, The Customer Engagement Company announced that several solutions within its Customer Engagement Cloud Platform earned Gold Awards in the eighth Annual 2021 Globee® Customer Sales and Service World Awards. These awards honor excellence across a wide range of categories from innovations in contact centers, customer service, and business intelligence solutions, to commanding a higher standard for customer engagement and future of work initiatives. Verint’s award-winning ach...

Events such as the Grenfell Tower disaster have had a profound impact on the way the construction industry reviews its building standards. Matt Ryan, the UK Country Manager at PlanRadar, explains how digital tools are providing the next step in fire safety inspection and compliance. The revelations uncovered by the ongoing Grenfell Inquiry show that, worryingly, UK housing is still falling short of the mark, when it comes to fire safety protocols. Recently, the London Fire Commissioner called f...

VdS, Europe´s No.1 institute for safety, and UL, the US safety science pioneer, have signed a data acceptance agreement for a range of European certification standards. For fire detection and alarm systems according to EN 54, both market pioneers can from now on accept each other’s testing data – ensuring the reduction of costs as well as time to market for their customers. Data acceptance agreement Dr. Robert Reinermann, CEO at VdS Loss Prevention, stated: "The VdS mission...

As Americans prepare for much-anticipated travel in the coming months, the safety of transportation and roadways is a concern for most travelers, according to a new survey facilitated by 3M. Nearly half—or 47 percent—of U.S. respondents plan to travel for a vacation or trip, within the next six months, and more than 3 out of 4 plan to travel by car. At the same time, 53 percent are concerned about the safety of transportation and roadways, when traveling outside their community. 3M...

Verint®, The Customer Engagement Company™, celebrated its customers at the eighth annual Engage 2021 EMEA Customer Conference held in person on 4th November. Nine organizations were recognized across seven categories for excellence in customer engagement, employee engagement, innovation, and for achieving exemplary results by leveraging cloud, automation, and Artificial Intelligence (AI) using the Verint Customer Engagement Cloud Platform: Verint Heroes-of-the-Year Award –&nb...

MSA Safety Incorporated (MSA Safety), the globally renowned company in the development, manufacture and supply of safety products that protect people and facility infrastructures, has announced that Nish Vartanian, Chairman, President and Chief Executive Officer, and Kenneth Krause, Senior Vice President, Chief Financial Officer and Treasurer will present virtually at Baird’s Global Industrial Conference - 2021 on Tuesday, November 9, 2021 from 10:15 a.m. - 10:45 a.m. E.T. Global Industri...

The National Volunteer Fire Council (NVFC) and CHEMTREC are excited to announce that in honor of CHEMTREC’s 50th anniversary, five NVFC members have been awarded US$ 10,000 for their volunteer fire departments, through the 2021 CHEMTREC HELP (Hazmat Emergencies Local Preparedness) Awards. Funding is provided to strengthen the fire department's hazardous materials incident response capabilities and increase local readiness for hazmat events. 2021 CHEMTREC HELP Awards winners: Gilsum Fi...

Verint®, The Customer Engagement Company announced it has been recognized as a leader in two award categories presented by CUSTOMER magazine and TMC, a global, integrated media company. Verint is the recipient of the following accolades: 2021 CUSTOMER Product of the Year Award: Now a five-time category winner, Verint Customer Engagement Cloud Platform has been recognized for excellence in supporting and improving customer experience transformation and driving greater retur...

PlanRadar has announced a new partnership with Geoffrey Robinson Ltd, one of the largest mechanical, electrical, and construction building services contractors in the North East. quality assurance, snagging, and document control From October 2021, Geoffrey Robinson will utilize PlanRadar across existing and new projects for quality assurance, snagging, and document control in their construction division, which was launched three years ago to complement their existing M&E expertis...

 Verint®, The Customer Engagement Company™ announced its November online events featuring trends in AI and digital-first engagement, personalization, and social messaging. AI at Your Service: How Contact Centers Can Make the Most of AI in a Digital-First World Nov. 2, 1 p.m. ET Artificial intelligence (AI) is playing an increasingly important role in customer engagement enhancing the effectiveness of many customer service and contact center solutions, including intelligent virt...

MSA Safety, the global pioneer in the development, manufacture, and supply of sophisticated safety solutions that protect people and facility infrastructures, is exhibiting at this year’s ADIPEC event in Abu Dhabi from 15-18 November. Hosted by the Abu Dhabi National Oil Company (ADNOC), ADIPEC is the world’s most influential meeting place where oil, gas, and energy companies and professionals convene to engage and identify opportunities that will unlock new value in an evolving ene...

MSA Safety Incorporated (MSA Safety), the globally renowned company in the development, manufacture and supply of sophisticated safety solutions that protect people and facility infrastructures, is exhibiting at the ADIPEC 2021 event, which is taking place from November 15 to November 18, 2021, in Abu Dhabi, United Arab Emirates (UAE). Hosted by the Abu Dhabi National Oil Company (ADNOC), ADIPEC is the world’s most influential meeting place where oil, gas, and energy companies and profess...

While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create problems transferring emergency calls and associated data, such as caller location information. It can also create problems with the transfer of call information to first responders in the field via public safety broadband networks. These transfer functions are important capabilities for enhancing...

Located in the picturesque village of Borghetto di Valeggio sul Mincio, Italy, the Corte Regia Relais and Spa overlooks the river Mincio, with views across to the imposing Scaliger Castle and the Visconteo Bridge, and a short journey to Lake Garda. For its guests, this hotel is an escape from the outside world and is famed for providing a relaxing experience. Corte Regia Relais and Spa hotel In 2020, the Corte Regia Relais and Spa hotel underwent a massive transformation, with the renovation o...

Verint®, The Customer Engagement Company™ announced that Verint has been named a leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Platforms 2021 Vendor Assessment Report.  After a thorough evaluation of vendor strategies and capabilities, IDC positioned Verint in the Leaders category for delivering robust conversational artificial intelligence (AI) solutions. IDC MarketScape assessment The IDC MarketScape assesses the products, services, and compe...

CIC has been welcomed by the United Kingdom Accreditation Service (UKAS) as its newest and twentieth Member, following a positive vote at the UKAS AGM, which took place on 19 October 2021. certification, and inspection UKAS is the government-appointed sole National Accreditation Body, whose role is to provide oversight of testing, certification, and inspection organizations across the full spectrum of economic activity. UKAS is a not-for-profit, non-profit-distributing independent company ope...

Emergency vehicle manufacturer - Marion Body Works is making HAAS Alert’s Safety Cloud® a standard safety solution on new apparatus, the company announced recently. The collaboration will equip newly manufactured Marion Body Works apparatus with the Safety Cloud Responder-to-Vehicle (R2V™) service, enabling fire crews to automatically deliver digital alerts to nearby drivers up to 30 seconds in advance and reduce the risk of collision by up to 90%. Safety Cloud - industry stand...

The event organizers for A+A Congress 2021 (A+A Dusseldorf 2021) have announced that this year’s trade fair, scheduled to take place in Dusseldorf, Germany (from October 26-29, 2021), will take place in-person. A+A Congress 2021 In typical circumstances, MSA Safety Incorporated is a regular attendee and exhibitor at the event, as A + A has proven to be one of the world’s foremost safety events. After careful consideration, however, MSA Safety Incorporated has decided not to exhibit...

In front of hun­dreds of indus­try lead­ers, the win­ners of the Con­struc­tion News Spe­cial­ists Awards were revealed at The Brew­ery, in Lon­don, United Kingdom, in Octo­ber 2021. Site secu­ri­ty spe­cial­ist, VPS Site Security Ltd. (VPS) tri­umphed dur­ing a rig­or­ous judg­ing process in front of an expert pan­el of judges, to win ‘Equip­ment Spe­cial­ist of the Ye...

A foremost Japanese life safety manufacturer, Hochiki, has launched its most powerful and sophisticated fire control and indication system yet, L@titude, in Denmark. Following Part 13 certification which then paved the way for DBI approval, this market-leading system uses an interface that is available in multiple languages, simple to use and understand. Powerful and Advanced Fire Control and Indication System Following its successful DBI certification via Hochiki Europe based in the UK, t...

Oshkosh Airport Products, LLC, an Oshkosh Corporation Company, announces that the company has introduced an upgraded Oshkosh® Striker® ARFF vehicle featuring an optimized cockpit, updated body styling, and advanced mobility, speed, and precision.  Vehicle enhancements include a new ergonomic cockpit layout for an enhanced driver experience, and innovative technology systems for 4x4, 6x6, and 8x8 packages. While retaining all of its remarkable legacy features, the new Oshkosh Strike...

Working alone is inherently dangerous, then layer on additional risks like hazardous gas exposure, health incidents, wildlife encounters, extreme weather, vehicle accidents, trips and falls, and the threats multiply. Cell and radio coverage is often spotty at remote locations such as exploration areas, well sites and compressor stations, making communication with the people and dispatching help difficult if problems arise. Extra care must be taken to ensure the safety of the most vulnerabl...

A global coalition of over 80 fire safety leadership organizations has launched a new Decade of Action for Fire Safety 2022-2032, to ensure an internationally consistent approach to the safety and management of buildings, infrastructure, and more to save lives by reducing risk and preventing devastating fires. Decade of Action for Fire Safety The launch of the Decade of Action for Fire Safety is backed by the UN and builds on the International Fire Safety Standard - Common Principles...

The United Nations 2030 Agenda for Sustainable Development sets out 17 Sustainable Development Goals. The SDGs aim to address social imbalances, develop sustainable economies, and slow the rate of climate change. Achieving these ambitious goals will require a collaborative effort from governments, industries, businesses, and consumers alike. Accredited conformity assessment Accredited conformity assessment against internationally recognized standards is a useful tool that can help organizatio...

XCMG is exhibiting emergency and rescue solutions of four major categories, geological disasters, high-rise rescue, petrochemical fires, and flood disasters, at the China Fire 2021 fire safety event, which opened on October 12, 2021, in Beijing, China. China Fire 2021 Ranked in the world's top three exhibitions for fire protection and emergency rescue, the four-day trade show, China Fire 2021 is an international platform for industry-renowned products and advanced technologies. XCMG’s l...

Verint®, The Customer Engagement Company™ announced it was recognized in The 2021 CRM Industry Leader Awards by CRM Magazine in the Best Workforce Optimization (WFO) and Best Contact Center Analytics categories. CRM’s Annual Industry Leader Awards CRM’s Annual Industry Leader Awards are given to the top five vendors in 10 categories spanning sales, marketing, and customer service. CRM magazine asked its panel of judges, comprised of indu...

Oshkosh Corporation’s Fire & Emergency segment is displaying the new Oshkosh Striker ARFF vehicle at China Fire 2021. The new vehicle will be displayed at Oshkosh’s China Fire booth, located at site E1-04. In addition to the new Striker ARFF, the booth will feature the latest fire and emergency vehicles and technology. “Even amid the global COVID-19 pandemic, China’s strong economic growth has resulted in a heightened need for advanced fire protection and resources,...

The Environment Agency secured a restriction order against a recycling firm, after it failed to comply with fire regulations despite numerous warnings about storing hazardous waste at a site near local homes. Shee Recycling in the North East town of Birtley stored large oil drums containing hazardous waste, cutting equipment, batteries, and fuel canisters, all of which were major fire hazards. Environment Agency secures restriction order The site is close to other commercial properties, the e...

Kentec Electronics, a manufacturer of life-critical control systems, releases its Sigma ZXT single-area extinguishing control panel for general purchase following full BETA field testing in the UK, Europe, and South Africa demonstrating optimum installer and end-user satisfaction levels. New functionality, improved display, and multiple configuration options for a targeted response to a fire incident further Sigma XT’s reputation for user-friendly reliability. Building on hundreds of thou...