Artificial Intelligence - News

Evolution, the globally renowned integrated fire & security systems business, has opened a new office in Cork, Ireland, so as to service the increasing new business opportunities in the area. New Cork service and support base The new Cork office will provide a new account management, service and support base in the county and beyond for new and existing customers, and coincides with the appointment of two new members to the team. Mark Field has been appointed as a Key Account Manager resp...

Verint®, The Customer Engagement Company™, announced that its Customer Engagement Cloud Platform™ has been recognized as a leader by multiple industry sources that honor excellence in a range of categories from customer engagement cloud, workforce optimization, and knowledge management to voice self-service and text analytics. The honors are: 1) 2021 Stevie Awards for Sales and Customer Service: Stevie Awards for Sales and Customer Service are considered top honors for customer...

European-based fire detection manufacturer, Global Fire Equipment (GFE), has appointed Sudeep Dalvi as Technical Support Engineer to cater to the company’s growing customer base in the Indian subcontinent, Sri Lanka, South East Asia, and the Middle East. Sudeep will be responsible for providing advanced technical support for GFE’s partners’ installation and service teams, developing and delivering technical training, as well as writing technical specifications for GFE’s...

A residential structure fire was reported on E Barker Blvd in Big Bear City at approximately 2:35 pm, on Friday, March 5, 2021. Upon arrival, fire crews observed a residential structure with smoke visible from the front as well as smoke and flames from the rear of the structure. The resident of the house was able to self-evacuate with no injuries.   Units continued fire suppression activity with complete knock-down obtained within approximately 10 minutes. The fire was contained to the ki...

Although glass is a 97% recyclable material, end-of-life glass used in construction has often ended up in landfill rather than being recycled.  As the industry takes a more environmentally conscious approach, recycling and repurposing materials have become a major objective. Optima will look at what the industry is doing to utilize glass waste and why it is so important.   What is a circular economy?  The dwindling of non-renewable resources is nothing new, humans hav...

A service-level agreement (SLA) is the key to understanding and meeting client expectations. However, managing multiple different service levels across clients can become challenging. Improving this process can help ease stress within the business while boosting the customer experience. Here is the expert guide to streamlining SLA management. Creating Service-Level Agreements  Naturally, the first step in streamlining the service-level agreement management is to improve the SLA creation...

Despite uncertainty and disruption across regions and markets due to the COVID-19 pandemic, Hempel demonstrated agility and clear priorities concerning the safety of employees, timely and high-quality support to customers, as well as financial robustness to protect future investments. With an EBITDA margin of 10.1%, including extraordinarily high investments in their supply chain in China, this was a satisfactory result. Hempel Delivers Strong Results “I am very satisfied with our achie...

A milestone has been reached in the project to build a new community fire station in Theale, United Kingdom. At the beginning of February 2021, construction work on Theale Community Fire Station was completed, at the highest point of the building, when the last beam was placed on the roof. This milestone is usually marked with a ‘Topping Out’ ceremony, which is a long-standing tradition that signifies the successful completion of the structural phase of a project. Theale Community...

2020 saw many unprecedented situations, one of which was an escalation of remote work. After COVID-19 was declared a pandemic, an estimated 88% of organizations encouraged or mandated working from home.  According to a recent Gartner survey, 82% of company executives plan to keep remote work options in place after the pandemic, while larger businesses like Facebook are spearheading a movement towards permanent remote status.  communication and operations visibility In the field serv...

In March 2021, the Royal Berkshire Fire and Rescue Service (RBFRS) is asking residents to test their smoke alarms regularly and make it a part of their weekly routine, in support of the National Fire Chiefs Council’s (NFCC) month-long campaign. Smoke alarms are important for everyone’s safety and they can give those few extra seconds for people in distress to escape, in the event of a fire. Importance of smoke alarms in homes Statistics show that smoke alarms alerted households to...

Application Solutions (Safety and Security) Ltd (ASL) achieved ISO 9001 certification way back in 1995. As part of ASL’s Quality Management System, the organization is proud to announce that they have now attained ISO 14001:2015 certification. ISO 14001 and ISO 9001 accredited  Being both ISO 14001 and ISO 9001 accredited sends a clear message that ASL operates responsibly and that the company is continually looking to improve the quality of its service. Those interested to know mor...

The ISEE & CEFE Powered by INTERSCHUTZ, co-hosted by Beijing Safever Science & Technology Innovation Center, China National Machinery Industry International Co., Ltd. (SINOMACHINT), and Hannover Milano Fairs Shanghai Ltd. will be held at Shanghai World Expo Exhibition & Convention Center on December 8 – 10, 2021. The exhibition area is expected to be 30,000 square meters, with an estimated 400 exhibitors and 20,000 trade visits. ISEE & CEFE Powered by INTERSCHUTZ This exp...

At 11:04 pm on Wednesday, February 24, 2021, the Royal Berkshire Fire and Rescue Service (RBFRS) received reports of a house fire on Amity Road, in Reading, United Kingdom. Crews and officers from the Wokingham Road, Dee Road and Caversham Road Fire Stations, which come under the Royal Berkshire Fire and Rescue Service, were sent to the scene. Fire survival guidance Thames Valley Fire Control Service gave the occupants crucial fire survival guidance over the phone Thames Valley Fire Control...

A common question that people have, when it comes to fire safety and fire protection systems, is ‘what’s the difference between fire alarms and smoke detectors?’ This guide highlights both types of equipment, explaining the differences, why fire alarm systems are required for commercial premises, and how smoke detectors play their part in fire protection. For any person or establishment needing a new fire alarm system for the premises, contact the TVF (UK) Limited team to get...

As a globally recognized company in flame-resistant (FR) and arc flash protective technologies, DuPont Personal Protection (DuPont) is pleased to announce a new, globally consistent naming convention for Nomex solutions, in order to help safety managers identify the best solution for their specific needs, regardless of the region or industry. Nomex naming system “Harmonizing our Nomex naming system was in direct response to insights gathered from our end users. Safety managers wanted to...

The report puts forward an argument against 'the threat of industrial action', referencing the two strikes that have occurred in the past twenty years over disputes for better working conditions and pay, before a plea to all policymakers to consider removing firefighters’ right to strike entirely.  Tensions are already high in the sector, with one in every five firefighters having been cut from the fire and rescue service since 2010. The report also criticizes the pace of change with...

Verint®, the Customer Engagement Company™ announced that multiple industry research evaluations have named its Intelligent Virtual Assistant (IVA) solution a market leader. Opus Research named Verint a leader for perfect Features and Technology, and Integration and Scalability criteria scores in its 2021 Decision Makers’ Guide to Enterprise Intelligent Assistants report. Kisaco Research placed Verint at the top of its 2021 Kisaco Leadership Chart on Intelligent Vi...

Every year, around 1.35 million people die each year, as a result of road traffic crashes worldwide. In the United Kingdom (UK) alone, which has some of the safest roads in the world, 153,158 people were injured in collisions in 2019, and of these, 1,752 people died. This is why the United Nations (UN) has launched its second Decade of Action for Road Safety, aiming to reduce road deaths by 50% globally by 2030. Hardstaff Barriers was delighted to attend the ‘Halving global fatalities on...

CLC launches 'industry mega-poll to track the impact of PI insurance crisis'. Companies from across the industry are being asked to take part in the biggest-ever review of construction’s growing professional indemnity insurance crisis. In recent years, firms from across the industry have reported sharp increases in premiums for PI insurance, while also seeing stricter curbs on the levels of cover. Some firms have reported four-fold increases in policy costs, while others have said that th...

Upon BAFE’s acquisition of the Fire Industry Association (FIA) Awarding Organization last year, FireQual was established and has been diligently working on developing this platform to offer qualifications for individuals working in the fire safety industry. FireQual’s development FireQual is pleased to announce that approval has now been achieved from both Northern Ireland’s (CCEAR) and Scotland’s (SQAA) regulatory bodies to offer qualifications covering fire safety w...

The pioneer of the UK’s largest fire protection trade association has chosen the ‘Best of British’ manufacturing for new fire extinguishers throughout his fire equipment factory.  Derek Gotts, the Chair of the Fire Industry Association, has fitted Britannia Fire’s game-changing composite P50 across his Cambridgeshire factory that makes and supplies equipment for fire and rescue services. Seamless The Supply Plus Managing Director, who also sits on several British...

Eurotech Fire Systems is delighted to announce the appointment of Peter Catton as the company's Sales Manager, along with Robert Quinn as Sales Support Specialist. Peter Catton will be an integral part of the Eurotech sales team, looking after many of the company’s long-standing customers, in order to ensure they receive the highest standard of customer service that Eurotech Fire Systems pride themselves on delivering. In-depth knowledge of fire safety systems Peter Catton has an in-dep...

Michael Hirsch, 40, has taken over as Vice President of the Fire business unit in the Bosch Building Technologies division. Most recently, as Vice President, he was responsible for key account management for major customers in the European system integrator business at Bosch Building Technologies. In his new role, the business economist will be responsible for strategy, research & development, product management, marketing, and sales for Bosch’s comprehensive portfolio of fire alarm s...

Rapidrop (Rapidrop Global Ltd.) offers a variety of different training courses that serve to educate customers, technicians, and installers, on products and industry-specific topics. Accredited CPD seminars Rapidrop also provides a range of accredited CPD seminars for professionals, who are looking to further enhance their knowledge or learn something new. Continuing professional development (CPD) is the intentional maintenance and development of the knowledge, and skills needed to perform in...

During the outbreak of COVID-19 Hunter Apparel Solutions Limited (Hunter) had the privilege to work in partnership with Kent and Medway Towns Fire Authority, as National leads for PPE and Clothing within the fire sector and the UK Government to co-ordinate, source, manufacture, and supply vital PPE to the frontline emergency services and health sectors as part of what has now become the UK National Framework for Fire and public sector organizations and other parts of the UK’s critical infr...

They may not look stylish or even pretty to wear, but they play an important role in keeping people safe on the job, by way of enhanced visibility. High-visibility clothing or Hi-Vis clothing as its most commonly abbreviated is a clothing piece that usually goes over the top of the regular clothes, in order to ensure higher visibility at night or when working in dangerous conditions. This article covers some of the main benefits of Hi-Vis clothing and why it’s crucial to wear them. Benef...

Fire safety in the built environment has become an ever more important design requirement in recent years. With a greater focus on testing and continuous product development, fire safety has never been more essential. From advancements in fire products and improved testing to changes in how people are approaching fire safety throughout the construction industry, demand continues to grow for safer, more reliable fire-resistant solutions. Optima will take a look...

Marion Body Works, a manufacturer of fire & emergency apparatus, has announced the addition of Neville Fleet Service to its dealer network. As of January 1, 2021, Neville Fleet Service is the official Marion Body Works dealer for Long Island, NY. Neville Fleet Service’s commitment to high-quality custom products was a huge driving factor in the partnership with Marion Body Works. best products available "The Neville Team is excited for the opportunity to bring Marion Fire Apparatus...

Globally renowned highway and security barrier specialists company, Hardstaff Barriers is proud to hold Constructionline Platinum membership for another year, highlighting the company’s continually high standards in performance, safety and efficiency. Constructionline provides a platform for buyers to identify quality construction suppliers which are validated and assessed in line with their membership standard. Platinum membership is the highest level that can be reached. Constructionli...

Verint® Systems Inc., the Customer Engagement Company™, announces the speaker line-up that discusses the new customer engagement challenges facing organizations worldwide in 2021 and how to overcome them through the latest Artificial Intelligence (AI) solutions and more. Insights into the Changing Customer Engagement Environment - Ventana Research/Verint Joint Webinar - Feb. 4, 1 p.m.ET. Organizations succeed or fail based on their ability to build enduring customer relationships. As...