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TriTech's integrated public safety management solution seeks to improve public safety agencies operations

Published on 13 August 2010
Tritech Software Systems, a leading provider of integrated public safety software solution
Tritech's Imc Solutions Suite is an
affordable and fully integrated systems

TriTech Software Systems, a leading provider of integrated public safety software solutions, has announced the successful implementation of its modular Imc Solutions platform at several new customer sites

TriTech Software Systems, a leading provider of integrated public safety software solutions, announced the successful implementation of its modular Imc Solutions platform at several new customer sites. TriTech's Imc Solutions suite is an affordable and fully integrated computer-aided dispatch, mobile data, records, civil and corrections management software for small to medium sized agencies.

TriTech proudly recognizes the following clients for their efforts towards a seamless transition with their new Imc Solutions Suite of products:

  • Point Pleasant Police Department (NJ) - Law Records Management, Computer-Aided Dispatch, Administrative, Mobile.
  • State of Rhode Island Office of the Fire Marshal (RI) - Fire Records Management, Computer-Aided Dispatch, Mobile, Administrative.
  • Groton Town Police Department (CT) - Law Records Management, Cross Agency Data Sharing, Mobile.
  • Salem Police Department (NH) - Law Records Management, Computer-Aided Dispatch, Administrative, and Mobile.
  • Massachusetts Bay Community College (MA) - Computer-Aided Dispatch and Law Records Management
  • Tritech's Imc Solutions play a vital role in improving administrative and operational workflow of public safety agencies

  • Community College of Rhode Island (RI) - Calls for Service and Law Records Management

Additionally, the following are new clients that have contracted for the Imc Solutions platform:

  • Yale University (CT)
  • Chatham Police Department (MA)
  • Stonington Police Department (CT)
  • Eastham Police Department (MA)
  • Truro Police Department (MA)
  • Truro Fire Department (MA)
  • Provincetown Police Department (MA)
  • Weston Fire Department (MA)
  • Worcester County Fire District 7 (MA)

TriTech's Imc Solutions clients can rest assured that they have made the right choice in investing in their technology and software

"We recognize the financial strain on many local municipalities and we feel very privileged to be selected as the public safety technology partner for our clients," says Leo Hisoire, general manager of TriTech's North Grafton office – where Imc Solutions are developed. "TriTech's Imc Solutions serve a critical role in improving administrative and operational workflow of police and fire-rescue departments to provide continued protection of people, life and property. We remain focused on delivering the best solutions to assist our clients in achieving their operational and technology goals."

With a dedicated account management and support team, along with continued improvements in their software, TriTech's Imc Solutions clients can rest assured that they have made the right choice in investing in their technology and software. The Imc Solutions platform offers two version releases annually to include rapid product enhancements and new features through seamless online upgrades. Additionally, TriTech's Imc Support team is recognized for providing superior customer service with knowledgeable support representatives equipped to provide accurate, timely and efficient response. Clients are provided with a plethora of educational tools to enhance their product experience including: online help built into the software, web-based and onsite training classes, bi-weekly tech tips and online chat forums.

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