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Chubb Fire & Security launches new website to ensure better customer experience

Published on 3 April 2017
The new responsive platform consolidates multiple legacy websites and enables site visitors to rapidly request a service visit, find product information, or pay invoices
The new website showcases Chubb’s capabilities in the fire safety, security, and community care sectors

Chubb Fire & Security Limited has launched a new website featuring the same quality products and services but with a redesigned approach to customer focus. With a fresh look and feel, the new site allows users to more easily access the services they require, ensuring a better customer journey. Chubb, a provider of security and fire safety solutions, is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp.

Consolidating multiple legacy websites

The website has been developed to showcase Chubb’s capabilities in the fire safety, security, and community care sectors as well as provide easy access to ChubbmySite, the portal for fire and security customers. The new responsive platform consolidates multiple legacy websites and enables site visitors to rapidly request a service visit, find product information, or pay invoices. It also provides a summary of relevant codes and standards to help customers understand their obligations as they seek to comply with the latest legislation and best practices.

Explaining fire security solutions and services

“The new website provides a platform that demonstrates our commitment to putting customers at the heart of everything we do,” says Andy Johnston, Head of Marketing and Communications, Chubb. “The website also enhances our ability to explain Chubb’s capabilities to anyone looking for professional fire, security and community care solutions and services.”

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