Artificial Intelligence - News

KFRS Supports Fire Aid Mission To Help Ukraine Firefighters

Six fire engines and 2,000 sets of personal protective equipment (PPE) have started their journey across Europe to Ukraine.  The de-commissioned fire engines have been donated to Fire Aid by Kent Fire Rescue Service (KFRS), together with a vast array of equipment, including PPE donated by fire and rescue services from across the country. KFRS Supports Fire Aid Mission In Ukraine KFRS Station Manager, Mike Pitney, said: “Last year, hundreds of Ukrainian firefighters worked for weeks...

FIREX Has Taken The Decision To Fully Commit To Supporting And Promoting Third-Party Approvals

As a direct result of the findings of the Hackitt Report and subsequent government focus on the recommendations for the wider fire safety environment, FIREX International, the UK’s fire industry tradeshow, has taken the decision to fully commit to supporting and promoting third-party approvals, independent accreditation, and competency for construction products and services. This will mean all exhibiting companies with relevant fire protection or prevention systems and materials will need...

Verint Wins Multiple Globee Gold Awards For Excellence In Driving Customer Engagement Transformation And Workforce Optimization

Verint®, The Customer Engagement Company announced that several solutions within its Customer Engagement Cloud Platform earned Gold Awards in the eighth Annual 2021 Globee® Customer Sales and Service World Awards. These awards honor excellence across a wide range of categories from innovations in contact centers, customer service, and business intelligence solutions, to commanding a higher standard for customer engagement and future of work initiatives. Verint’s award-winning ach...

Envirograf Highlights The Importance Of Fire Safety Compliance For Buildings To Ensure Safety Of Property And Lives

UK Building Regulations regularly update the importance of fire safety compliance for building structures and require all buildings to have adequate fire protection measures in place, in order to protect both property and lives. Regular fire risk assessments Regular fire risk assessments and monitoring of the quality of buildings ensure that no corner of a building remains unprotected. Most types of buildings are well-equipped with fire extinguishers, alarms and other fire safety measures, so...

Statement Regarding East Of England Ambulance Services' (EEAST) Telephony System Failure

Shortly before 2.30 pm, the Computer Aided Dispatch and telephony systems experienced a failure. The national contingency plan was enacted and 999 calls were rerouted to neighboring ambulance services while the fault was traced and fixed. The systems are up and running. East of England Ambulance Services also liaised with other blue-light services to ensure they were aware and could contact by other means. They would like to thank the staff who have worked incredibly hard to support patients an...

PlanRadar Highlights The Role Of Digital Construction Technology In Improving Fire Safety And Inspections

Events such as the Grenfell Tower disaster have had a profound impact on the way the construction industry reviews its building standards. Matt Ryan, the UK Country Manager at PlanRadar, explains how digital tools are providing the next step in fire safety inspection and compliance. The revelations uncovered by the ongoing Grenfell Inquiry show that, worryingly, UK housing is still falling short of the mark, when it comes to fire safety protocols. Recently, the London Fire Commissioner called f...

3M Survey Finds Transportation Safety On Roadways Is A Significant Concern, As Americans Prepare For Long-Anticipated Travel

As Americans prepare for much-anticipated travel in the coming months, the safety of transportation and roadways is a concern for most travelers, according to a new survey facilitated by 3M. Nearly half—or 47 percent—of U.S. respondents plan to travel for a vacation or trip, within the next six months, and more than 3 out of 4 plan to travel by car. At the same time, 53 percent are concerned about the safety of transportation and roadways, when traveling outside their community. 3M...

Verint Customers Recognized For Excellence In Customer And Employee Engagement Initiatives At Engage 2021 EMEA

Verint®, The Customer Engagement Company™, celebrated its customers at the eighth annual Engage 2021 EMEA Customer Conference held in person on 4th November. Nine organizations were recognized across seven categories for excellence in customer engagement, employee engagement, innovation, and for achieving exemplary results by leveraging cloud, automation, and Artificial Intelligence (AI) using the Verint Customer Engagement Cloud Platform: Verint Heroes-of-the-Year Award –&nb...

MSA Safety Incorporated’s Senior Executives To Present At Baird’s Global Industrial Conference - 2021

MSA Safety Incorporated (MSA Safety), the globally renowned company in the development, manufacture and supply of safety products that protect people and facility infrastructures, has announced that Nish Vartanian, Chairman, President and Chief Executive Officer, and Kenneth Krause, Senior Vice President, Chief Financial Officer and Treasurer will present virtually at Baird’s Global Industrial Conference - 2021 on Tuesday, November 9, 2021 from 10:15 a.m. - 10:45 a.m. E.T. Global Industri...

NVFC And CHEMTREC Offer US$ 50,000 Funding To Volunteer Fire Departments, To Support Hazmat Preparedness And Response

The National Volunteer Fire Council (NVFC) and CHEMTREC are excited to announce that in honor of CHEMTREC’s 50th anniversary, five NVFC members have been awarded US$ 10,000 for their volunteer fire departments, through the 2021 CHEMTREC HELP (Hazmat Emergencies Local Preparedness) Awards. Funding is provided to strengthen the fire department's hazardous materials incident response capabilities and increase local readiness for hazmat events. 2021 CHEMTREC HELP Awards winners: Gilsum Fi...

Pierce Manufacturing Announces Expansion Of Wisconsin Facilities And Addition Of Over 200 New Jobs

Pierce Manufacturing, an Oshkosh Corporation company, has announced the groundbreaking of a 90,000 square foot expansion, to the company’s 360,000 square foot main facility, located at 2600 American Drive, in Appleton, Wisconsin, USA. Additional production space An additional 60,000 square feet of production space will also be added to Pierce Manufacturing’s Neenah, Wisconsin facility. Along with facility expansions, recruitment efforts have begun for the hiring of more than 200 jo...

Marion Body Works Awarded MVP Member Status

NTEA – The Association for the Work Truck Industry recently recognized Marion Body Works once again for completing a rigorous qualification process, demonstrating successful implementation of defined business standards and conformity to applicable government regulations. Reapplication to the MVP member status is conducted every three years and Marion Body Works is honored to have once again proven our commitment to excellence for another term. Achieving MVP status validates the efforts to...

East Of England Ambulance Service Urges People To Be Stay Safe In Fireworks Season

The public is being urged to enjoy Bonfire Night safely on Friday, 5th November, 2021. Every year, the East of England Ambulance Service NHS Trust (EEAST) is called to people who have injuries related to bonfires or fireworks, the majority of which could have been avoided. EEAST strongly advises that people attend a professionally organized firework display, but, if they are planning on organizing their own event, here are the top tips: Keep fireworks in a closed box and use them one a...

Marion Body Works Awarded MVP Member Status By NTEA – The Association For The Work Truck Industry

NTEA – The Association for the Work Truck Industry has recently recognized Marion Body Works once again for completing a rigorous qualification process, demonstrating successful implementation of defined business standards and conformity to applicable government regulations. Re-application to the MVP member status is conducted every three years and Marion Body Works is honored to have once again proven their commitment to excellence for another term. MVP member status for Marion Body Wor...

ARA Fire Expands With FSS Vehicle Suppression Systems

On the 1st of October 2021, ARA Fire Protection Services (ARA Fire) purchased the Fire Suppression Services (FSS) business from Steve Howard. FSS designs, installs, and services vehicle suppression systems. Located in Perth, FSS principally services vehicles used in the mines in Western Australia. Founded 25 years ago by Steve Howard, FSS has a strong reputation in the vehicle suppression market in Western Australia. With the expertise of Steve Howard and FSS, ARA Fire is in a good position to...

Verint Recognized For Customer Engagement Leadership In 2021 CRM Industry Leader Awards

Verint®, The Customer Engagement Company announced it has been recognized as a leader in two award categories presented by CUSTOMER magazine and TMC, a global, integrated media company. Verint is the recipient of the following accolades: 2021 CUSTOMER Product of the Year Award: Now a five-time category winner, Verint Customer Engagement Cloud Platform has been recognized for excellence in supporting and improving customer experience transformation and driving greater retur...

Association For Specialist Fire Protection Unveils New ASFP Membership Requirements

The Association for Specialist Fire Protection (ASFP) has reported strong support from members for its strict membership requirements, which were introduced at the start of 2021. The new requirements make it mandatory for member companies to demonstrate that a proportion of their employees have been suitably trained and/or have achieved appropriate qualifications in passive fire protection. The move is intended to enable ASFP members to clearly demonstrate their skills, competence, and profess...

Verint Speakers Explore How AI And Digital-First Engagement Are Driving Innovation In The Contact Center

 Verint®, The Customer Engagement Company™ announced its November online events featuring trends in AI and digital-first engagement, personalization, and social messaging. AI at Your Service: How Contact Centers Can Make the Most of AI in a Digital-First World Nov. 2, 1 p.m. ET Artificial intelligence (AI) is playing an increasingly important role in customer engagement enhancing the effectiveness of many customer service and contact center solutions, including intelligent virt...

MSA Safety Incorporated To Exhibit Latest Connected Safety Solutions At ADIPEC 2021 In Abu Dhabi, UAE

MSA Safety Incorporated (MSA Safety), the globally renowned company in the development, manufacture and supply of sophisticated safety solutions that protect people and facility infrastructures, is exhibiting at the ADIPEC 2021 event, which is taking place from November 15 to November 18, 2021, in Abu Dhabi, United Arab Emirates (UAE). Hosted by the Abu Dhabi National Oil Company (ADNOC), ADIPEC is the world’s most influential meeting place where oil, gas, and energy companies and profess...

Cambridgeshire Fire And Rescue Service (CFRS) Starts New Partnership With Anglian Water To Support Communities

Cambridgeshire Fire and Rescue Service (CFRS) has launched a new partnership with Anglian Water. The partnership will help the Service reach out to those most vulnerable in the community and support them with fire safety advice, as well as other areas to help keep them safe and continue to enjoy independence. From November 2021, both organizations will share in a secure and responsible way, selected data to ensure both can support the safety and wellbeing of the most vulnerable reside...

National 911 Program Kicks Off Computer-Aided Dispatch Assessment Project, Highlights USFA

While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create problems transferring emergency calls and associated data, such as caller location information. It can also create problems with the transfer of call information to first responders in the field via public safety broadband networks. These transfer functions are important capabilities for enhancing...

Hardstaff Barriers Urge Business Owners To Secure Their Premises During Halloween

Halloween is just around the corner. Kids and adults alike are busy carving pumpkins, decorating their houses and preparing to wear their scariest outfits, on the spookiest night of the year. But, putting the trick or treating and fun aside, October 31 can also be one of the riskiest times of the year, particularly for burglary, criminal damage and violent crime. Spike in crimes during Halloween In recent years, major newspapers in London, Surrey, West Yorkshire, Greater Manchester, Devon, Ca...

Mid And West Wales Fire And Rescue Service Warns Of The Dangers Of Carbon Monoxide (CO) Leak At Homes

The Community Safety Team at Mid and West Wales Fire and Rescue Service are urging those with fuel burning appliances, fires, and stoves in the community to install working Carbon Monoxide (CO) detectors, following a lucky escape by a Milford Haven resident, after a Safe & Well Visit by the Fire and Rescue Service. Earlier in October 2021, On-Call Firefighters at the Mid and West Wales Fire and Rescue Service, Neil Phillips and Huw Davies, who are currently assisting the Community Safety Te...

West Yorkshire Fire And Rescue Service Issues Top Three Safety Tips To Help Prevent Halloween Hazards

West Yorkshire Fire and Rescue Service announced that the fire service has issued three top safety tricks, in order to help prevent unnecessary Halloween hazards during the festive period. Working with West Yorkshire Police and other partners, the West Yorkshire Fire and Rescue Service is campaigning for people to be mindful about keeping themselves and others safe, in the build up to Halloween, Sunday, October 31, 2021. Safety tips to prevent Halloween hazards The West Yorkshire Fire and Res...

Verint Named A Leader In The IDC MarketScape For Worldwide General Purpose Conversational AI Platforms 2021 Vendor Assessment

Verint®, The Customer Engagement Company™ announced that Verint has been named a leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Platforms 2021 Vendor Assessment Report.  After a thorough evaluation of vendor strategies and capabilities, IDC positioned Verint in the Leaders category for delivering robust conversational artificial intelligence (AI) solutions. IDC MarketScape assessment The IDC MarketScape assesses the products, services, and compe...

IFSS Announces A Global Plan For A Decade Of Action For Fire Safety 2022-2032

The IFSS Coalition has unveiled its new guidance document to address differing or non-existent fire safety requirements in countries across the world. A global coalition of over 80 fire safety leadership organizations on Monday, 11 October, 2023, launched a new Global Plan for a Decade of Action for Fire Safety 2022-2032, to ensure an internationally consistent approach to the safety and management of buildings, infrastructure and more with the aim of saving lives by reducing risk and preventin...

Mid And West Wales Fire And Rescue Service Announce Support For The National Fire Chiefs Council’s Student Fire Safety Week Campaign

Mid and West Wales Fire and Rescue Service is supporting the National Fire Chiefs Council’s (NFCC) Student Fire Safety Week campaign. Running from October 25 to October 31, 2021, the campaign raises awareness on the risk of fire to students starting out on their journey into university life. Sion Slaymaker, the Head of Business Fire Safety for Mid and West Wales Fire and Rescue Service said, “For many young adults, this is the time of year when they start a new chapter in their live...

New Research Shows Impact Of Building Safety Crisis On House Building

National Housing Federation research shows that one in ten new affordable homes to rent or buy in England can no longer be built because of the costs of fixing fire safety defects.   The NHF surveyed 106 housing associations, with 61 reporting that they have discovered dangerous materials on their buildings since the Grenfell Tower fire in 2017. This is despite those buildings having been signed off as meeting building requirements at the time they were built. Author's quote The NHF est...

Marion Body Works Makes HAAS Alert Safety Cloud® Standard

Emergency vehicle manufacturer - Marion Body Works is making HAAS Alert’s Safety Cloud® a standard safety solution on new apparatus, the company announced recently. The collaboration will equip newly manufactured Marion Body Works apparatus with the Safety Cloud Responder-to-Vehicle (R2V™) service, enabling fire crews to automatically deliver digital alerts to nearby drivers up to 30 seconds in advance and reduce the risk of collision by up to 90%. Safety Cloud - industry stand...

National Fire Protection Association (NFPA) Reminds Everyone To Keep Fire Safety Top-Of-Mind During Halloween Celebrations

Halloween is a peak time of the year for spooky celebrations and activities, but it also presents some truly scary fire safety hazards. As the holiday nears, the National Fire Protection Association (NFPA) is encouraging everyone to take simple precautions that can help ensure the holiday remains festively fun. “It is exciting to be able to trick or treat, wear costumes and celebrate Halloween, particularly after last year, when most events and activities were canceled due to th...

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