Skanwear - Experts & Thought Leaders

STRATA softshell jacket is ideal for outdoor work which can take place after sunset or in gloomy conditions Those responsible for overseeing PPE for businesses should already be looking ahead to the colder months and assessing whether they’re existing garments meet standards, according to leading PPE manufacturer Skanwear. Working with innovative protection brand STRATA, Skanwear has unveiled its latest jacket that comes with a lifetime guarantee against faulty workmanship. Angus Long, Managing Director of Skanwear, said, “It might still be summer but now is the time to start looking ahead at winter PPE. Businesses need to make sure that their autumn and winter PPE lives up to the minimum standards, doesn’t prevent employees from carrying out tasks, and is comfortable in a range of environments. Those firms that assess PPE now will be in a better position in just a few months. “In the winter months HSE and procurement managers should be considering ARC and fire-resistant waterproofs and thermals so productivity is not affected and workers can work on live or potentially live electricity comfortably and safely.” Protection against arc flash, heat and flame Skanwear manufactures and sells a range of garments and equipment that are provide a varied level of protection for people who work in substations, switch rooms, and control gear to name a few. It’s latest STRATA softshell jacket (SFX405) has been crafted with the end user in mind. It’s been tested and certified to rigorous standards, giving wearers peace of mind that they’re protected against the risk of arc flash, heat, and flame. In addition, it’s windproof and water repellent, ensuring it’s comfortable in a range of weather conditions. The softshell was designed with an easi-arm gusset that allows wearers to freely move their arms without exposing flesh. It’s a piece of PPE that’s practical and comfortable and truly fit for purpose. Ideal jacket when working in hazardous situations Coming in a range of sizes and with ample pockets, including a mobile phone pocket, the jacket is a piece of PPE that will suit a diverse range of teams and jobs. Featuring reflective piping details, it is ideal for outdoor work which can take place after sunset or in gloomy conditions. Laura Fish, STRATA Product Manager adds, “Our STRATA range is always designed with form, function, and comfort in mind and our latest addition doesn’t disappoint. It’s the perfect piece of PPE to invest in before with temperatures start to lower and can be paired with any of the STRATA trousers for a complete look and protection when working in potentially hazardous situations.”

Skanwear has set out to completely revolutionise customer interactions, opting for a more personal approach with bespoke care The experts in Arc and FR Personal Protective Equipment (PPE), Skanwear has announced it is working on measures to improve the customer experience. Skanwear stocks clothing and accessories designed to prevent injury from arc flash and electric shocks in industrial sectors. It has set out to completely revolutionise customer interactions, opting for a more personal approach with bespoke care. Skanwear’s Customer Service Lead, Annapina Iannelli has stated: “We've been working on and developing these changes for a while. We listen carefully to the feedback from our clients and are always looking for ways to improve. We’re employing specific Customer Care methods that each team member will follow. The idea is to streamline the customer support process and ensure customers are being cared for efficiently.” Training support staff to become experts Skanwear hopes that these new measures will not only improve the service customers receive but will also ease the strain on staff. Annapina Iannelli added, “The welfare of our staff is a priority to us. Developing a more intuitive way of handling customer care will allow them to work stress-free. These measures will be better for our customers and better for our staff.” A more personal approach is key in Skanwear’s new customer experience plan and, with consumers today seeking better communication with businesses, the change is set to be welcomed by Skanwear’s current and future clients. Skanwear has revealed some existing methods will be phased out in favour of more hands-on, personal support channels. Staff members across the entire customer care team will be trained to become experts in their support fields and will invest their time and expertise on any queries which call for their specific knowledge. This includes the Head of Returns, Head of Order Processing, Safeline Specialists and Customer Solutions Specialists. Personalised email responses within 4 hours Automated responses are also being scrapped, and Skanwear is opting instead to guarantee personal email responses within 4 hours, which beats the standard industry response time. As one of the industry’s largest PPE providers, Skanwear works with companies all over the world, and as such is adding a multi-lingual reception operator to the team. The fast-paced nature of the PPE industry means that enquiries, help and trade knowledge is needed at a moment’s notice. Making this level of support available to such companies is paramount, so these new measures are expected to improve the running of Skanwear’s customers’ businesses too.

Skanwear is a specialist provider of protective garments and equipment that are fire resistant and designed with arc flash in mind Arc Flash and Flame Resistant PPE experts, Skanwear, are on a mission to inform businesses about the risks of arc flash and how to minimise them. There are at least two arc flash incidents occurring every day, with an average of two of these proving fatal, according to OSHA. As a result, Skanwear made its first seminar in its webinar series dedicated to the subject. Headed by Skanwear’s Technical Director Anthony Long, the next webinar will explore where arc flash can happen, what type of job requires arc flash protection, and what working conditions require Arc and FR PPE. The in-depth, informative seminar will be perfect for business owners, heads of health and safety, and procurement managers that work within firms where employees may be exposed to live or potentially live electricity. Mitigating arc flash risks The live nature of the webinar means Skanwear’s experts will be taking questions too, ideal for businesses that want specific information and to discover how they can mitigate arc flash risks within their working environment. There are just 100 places available for the webinar, which will be confirmed later in the month of August. Delegates can subscribe to the Skanwear mailing list for a confirmation date. Long said, “Arc flash can cause significant injuries and even death in the worst case scenario, but there are ways to substantially reduce the risk, by assessing the working environment and wearing the correct Protective Clothing. Workers and managers must remember although arc flash and FR PPE is essential, it is your last line of defence and there are other contributing factors to consider, not just the clothing. Our webinar aims to inform, educate, and steer viewers in the right direction when it comes to arc flash and making sure those who work in an electrical environment stay safe.” Arc flash awareness training   Skanwear is a specialist provider of protective garments and equipment that are fire resistant and designed with arc flash in mind. As well as delivering high quality PPE, the business also has an Innovation and Training Centre, that’s filled with useful content, and can deliver tailored arc flash awareness training directly to firms.