FieldEquip News

The medical industry is one of the most regulated industries across the globe. It has been slow to join the global digital revolution. However, the new technologies and tools have already started making waves across the healthcare system. It promises to change the delivery of health services in time to come, working on patient care and efficiency. The digitization of the healthcare industry has the potential to improve the diagnosis and treatment of the patient better. It promotes advanced and...

Automation has become a common catchphrase for all industries, and more so for field services. According to MarketsandMarkets, the global field service market is expected to reach $5.1 Billion by 2025, which prompted several organizations to consider state-of-the-art field service software that can transform field services through enhanced paradigms. digital workflow experience Most field service software solutions available in the market are powered by mobility technologies and are apt...

Fire, safety, and security systems are always in demand to safeguard properties from potential risks. However, the service providers require considerable effort to assign resources efficiently to ensure proper installation of devices on time, upgrading according to the current regulations, and frequently maintaining it for smooth working. Fire Safety Field Service Software works as armor for field service businesses and helps them address these requirements efficiently. Before jumpi...

Equipment management is a complex task, including equipment maintenance, installation, and inspection. It is common practice across industries like OEMs, construction, food equipment, post, packaging, etc. Equipment management has become quite demanding since every organization has various assets and equipment and managing them simultaneously is not an easy task. In this blog, they will mention the key equipment maintenance challenges organizations face. Most Common Equipment Management Challe...

Over recent years companies across industries have realized the importance of their service organizations and their value in customer retention and attracting new business. Many product-based manufacturers have strategically transformed their service organizations from support cost centers to significant cash-generating business entities. They have done so by investing in talent, training, workflow process automation, and systems. Field service businesses are generally transaction-intensive, re...

Field service technician scheduling is a constant puzzle, one where the pieces do not always seem to fit together. Efficient scheduling and informative dispatching can make all of the difference in field service businesses.  Rather than doing guesswork to arrive at the best possible configurations, scheduling, and dispatch automation are available with the latest field service software solutions. The experts at FieldEquip are here to share insight about these features and the benefits they...

FieldEquip, a powerful and customizable Field Service Management Software platform, takes immense pride and satisfaction in announcing that following the successful completion of the Service Organization Control (SOC) 2 Type 1 audit in August 2023, it has now successfully completed its Service Organization Control (SOC) 2® Type II certification. This recent accomplishment illustrates FieldEquip’s continuous commitment to creating and maintaining a secure operating environment for its...

Imagine the field technicians commuting more than 1000 miles for servicing and maintenance of field equipment at the customer’s site only to find that a couple of inventory parts are missing in the service truck. Now, the mere thought of driving back and forth, covering such a huge distance, to get back those missing service parts can be highly frustrating for anyone including the customers. That’s where efficient service truck inventory management comes in, which is not possible w...

FieldEquip, a comprehensive and next-gen field service management software, announces that it has successfully completed the Service Organization Control (SOC) 2 Type 1 audit, which is considered as the ‘Gold Standard’ for data security and assures companies that they can share their sensitive information with other businesses without facing the risk of cyber-attacks and data breach. FieldEquip Completes SOC 2 Type 1 Audit The Type 1 audit evaluates and affirms that FieldEquip&rsqu...

FieldEquip team is excited to announce the launch of its new logo and website, signifying modernization and automation through technology. The rebranding of FieldEquip is a part of the company’s communication strategy aiming to promote their expanded features and services designed to add value by providing gainful efficiencies to field service operations.  The 'cloud-technology' icon in the new logo symbolizes the diverse approaches and technologies used by FieldEquip to develop...

In the chemical industry, the importance of efficient inventory management cannot be overstated. With complex regulatory requirements, safety concerns, and the need to optimize operations, organizations are increasingly turning to chemical inventory management software. Chemical management software enables businesses to streamline their inventory processes, track stock levels, monitor expiration dates, and ensure compliance with safety standards. Users leveraging advanced chemical inventory man...

Field service management software (FSM) plays a significant role in contemporary businesses by driving their productivity and company goals. The growing benefits of FSM software for businesses have made this software appealing to field businesses of all sizes. It helps businesses manage their teams and customer expectations with excellence and increase efficiency. FieldEquip Simplifies operations With FieldEquip, field service businesses can do all this while leveraging future-proof features...

The renewable energy revolution makes energy more affordable, enhances grid reliability amid increasing natural disruption, and reduces greenhouse gas emissions. But companies can do better by digitizing the renewable asset management processes to improve both the operational efficiency and sustainability of renewable energy assets. Digitalization has undoubtedly impacted every process in a green energy project, ranging from plant management and data processing to energy distribution and consum...

The value of customer service management portals in the field industry is growing. Businesses are increasingly investing in digital experiences for customers not only to cut costs, but also to drive customer satisfaction. Customers do not have the patience or time to make phone calls, so they seek self-service portals to seamlessly schedule a repair, track the status of their service, or report an issue. The evolving customer demands, coupled with the growing need of businesses to free up reso...

Inventory management is often a colossal gatekeeper to field service cash flow. Strategic inventory management is essential to any successful field service business. A few distinct features separate traditional inventory management from intelligent inventory management software solutions. Let’s take a look at the challenges of field spare parts inventory management and how users can get the right parts, in the right places, at the right times. Inventory Tracking and Visibility Intellige...

FieldEquip is pleased to announce the successful implementation of its cloud-based data-driven inventory management solution for Flo-Rite Fluids Inc., a global Oilfield Tool Rental Company in Texas, USA. FieldEquip’s advanced solution helped the company centralize all the workflows onto one platform and streamlined managing field and back-office transactions and processes. Flo-Rite Fluids Inc. needed a single-platform software solution that would give them complete visibility and history...

Every business aspires to grow and stay relevant in this competitive world, but it can be challenging to keep up with multiple contract entitlements and SLAs (Service Level Agreements) without a contract management system. Businesses need a holistic contract management system (CMS), which can automate the complete contract lifecycle right from initiation to renewal. This blog will discuss the key benefits of adopting a contract management system and software with powerful capabilities, SLA KPI...

Facility maintenance scheduling software is a system that helps to schedule maintenance tasks for the facility. It allows them to set up a calendar, assign tasks and track them through completion. In addition to the scheduling functionality, some systems can also help with labor management and resource allocation. Such type of software can save time and resources, allowing them to focus on other aspects of the business. Facility maintenance scheduling software There are many different types o...

The nature of most businesses demands fieldwork and switching to a more suitable software can help them cater to the evolving industry demands. Specifically, in the automation and industry 4.0 era, most field service organizations have turned to field service software to manage their fieldwork processes and bridge the communications gap amongst field technicians, personnel, back office, etc. So, if the business involves fieldwork, they must consider the ways field service companies can benefit...

IoT technology is shaping the way the field service industry grows, providing new outlets of information and opportunity. With access to real-time monitoring and actionable insights, the industry is becoming more data-driven at the moment taking both the guesswork and groundwork out of field service management. Here is a closer look at IoT technology and how it is shaping the future of the field service industry. What is IoT Technology? IoT is an abbreviation for the Internet of Things. As th...

The Internet of Things (IoT), artificial intelligence (AI), and machine learning (ML) technologies have taken machinery maintenance to new heights. These enhanced benefits have been especially important within the field service industry. FieldEquip is here to share the 3 key benefits these innovative technologies can have for equipment care.  IoT Independent Data Collection How do users collect data from machinery? Manual data collection requires extensive on-site presence, which makes t...

In the field service industry, proper inventory management is essential to a successful business. However, with spare parts stored across warehouses, stockrooms, and technician vehicles, it can be easy to let valuable inventory slip through the cracks. Let’s take a closer look at how you can effectively manage field spare parts inventory using the latest field service software. After all, inventory is an expense waiting to be converted into revenue. It is the mismanaging of spare parts i...

Within the field service industry, organizing the business’s schedule can be one of the hardest challenges to tackle. As they juggle several different jobs, employee metrics, and equipment usage, it can be easy to let something important fall through the cracks. With the technology at disposal, now is the time to start working smarter instead of harder. A field service management software with mobile compatibility can help. Here are some of the scheduling and dispatch benefits they can e...

The field service industry works a lot like a machine: several moving parts all rely on one another to accomplish a successful outcome. When one of these moving parts fails, it has the potential to shut down the entire system. As such, comprehensive management solutions are essential to maintaining a field service business.  So why do most field service management software systems only address one part of the business? Professionals in this industry often have to choose between softwa...

There is no question that disruptions in any business cause immediate outlay and potentially have a longer-term impact from lost business. Thankfully, AI solutions have found ways to circumvent or minimize equipment failure-related disruptions by monitoring and analyzing operating conditions to essentially predict them.  Saving Thousands in Equipment Damage AI can help customers minimize the costly disruptions caused by malfunctioning machinery. Predictive and preventative maintenan...

A service-level agreement (SLA) is the key to understanding and meeting client expectations. However, managing multiple different service levels across clients can become challenging. Improving this process can help ease stress within the business while boosting the customer experience. Here is the expert guide to streamlining SLA management. Creating Service-Level Agreements  Naturally, the first step in streamlining the service-level agreement management is to improve the SLA creation...

2020 saw many unprecedented situations, one of which was an escalation of remote work. After COVID-19 was declared a pandemic, an estimated 88% of organizations encouraged or mandated working from home.  According to a recent Gartner survey, 82% of company executives plan to keep remote work options in place after the pandemic, while larger businesses like Facebook are spearheading a movement towards permanent remote status.  communication and operations visibility In the field serv...

FieldEquip team is excited to announce the launch of its new product EquipConnect, an IoT solution developed using advanced technology to fulfill the needs of the field service industry. EquipConnect EquipConnect is a powerful IoT (Internet of Things) solution that supports real-time productivity monitoring, predicting equipment health, and failures to sustain maximum uptime. EquipConnect integrates with the edge gateway and connects with Equipment securely EquipConnect integrates with the e...

Excited to announce the addition of bol.com to the FieldEquip family. The partner and reseller in Germany, XPROMA, has added bol.com to their FieldEquip portfolio. bol.com uses EquipConnect, the IoT solution, to gather real-time production data from their CMC carton packaging systems located in Amsterdam. EquipConnect and FieldEquip, as a joint solution, allow them to virtually monitor their operations from anywhere through mobile and web portals, enabling real-time visualization, notifications,...

FieldEquip, a field service management platform, is excited to announce its entrance into the Middle East. They have completed the implementation of the Asset Inspection Software Solution with one of the largest Oil Field Service companies in the Middle East, Abraj Energy Services, which is also a part of the Gulf Cooperation Council (GCC). There was a periodic need to inspect equipment, to maintain compliance and safety, spread across the country. The Drilling Rig Mast solution automated...