When a fire or emergency situation sparks up, every second counts. Voice alarm systems are a key part of the evacuation plan for many businesses, helping get people to safety as quickly as possible. But what exactly are voice alarm systems and emergency voice communication systems, and are they one of the businesses that needs them?
They’re here to answer those questions, as well as giving them all the information on how they at Midland Fire can help get the business set up to meet the legal requirements. So let’s start with the basics.
What Is a Voice Alarm System?
Unlike traditional fire alarms that rely on bells or sirens, a voice alarm system uses a pre-recorded (or sometimes live) spoken message to guide people to safety. Specific instructions, for example, “Please evacuate via the nearest exit” are broadcast for everyone to hear.
Voice alarm systems can be integrated with other fire safety systems like fire alarms and emergency lighting for a thorough and coordinated evacuation plan. A mixture of pre-recorded and live announcements can be used in different areas of a building at different times to enable a controlled and phased evacuation approach.
The Benefits of a Voice Alarm System
Helping prevent confusion and panic, voice alarm systems are particularly useful in large or complex properties, or buildings where people may be unfamiliar with the exit routes.
Research has proven that clear and intelligible audio messages significantly improve people’s responses during emergencies. Providing precise instructions, they help people focus rather than panic at the sound of an alarm bell or siren, and greatly improve the speed and efficiency of an evacuation – even for untrained staff and the general public.
Voice alarm systems are highly versatile and can also be put to everyday use, for example, to make announcements or play music. With the capability to broadcast in all areas or specific zones of a site, these systems facilitate communication and enhance the overall user experience.
Why the Business Might Need a Voice Alarm System
A voice alarm system ensures compliance with the current fire safety regulations and adds an extra layer of safety for staff and customers. It could be particularly useful if any of the following apply to the business:
- The business premises are large or complex.
- The property is laid out over several floors.
- They have busy areas that may need crowd control.
- The building they manage is open to the public.
- The use of bells for other reasons, for example, a lunchtime bell in a school.
What Is an Emergency Voice Communication System (EVCS)?
Not to be confused with voice alarm systems, emergency voice communication systems serve a completely different purpose in fire safety.
EVCS is a two-way communication system used in disabled refuge areas. Individuals that might use this facility include people with mobility impairments, wheelchair users, pregnant women – anyone that requires assistance in exiting a building or area to safety.
Using an EVCS, the person waiting for assistance in an emergency situation is able to speak directly with building staff or the emergency services in control of the evacuation. This can provide reassurance, keep the person updated on the situation and let them know what they need to do.
Types of Voice Alarm and Voice Communication Systems
At Midland Fire, they can install both wired and wireless EVCS for disabled refuge units, as well as integrated voice alarm solutions. Whether they manage a listed building or a modern office, they can recommend the right system for their needs.
Legal Needs for Voice Alarm and Communication Systems in the UK
It is a legal requirement that all new non-domestic buildings with more than one storey provide disabled refuge areas to ensure that everyone has a safe way to evacuate. Examples of this type of building are schools, universities, hotels, public buildings, office blocks… the list goes on. A vital element of these refuge areas is their emergency voice communication systems.
The guidelines also state that all business premises must have ‘an appropriate fire detection system’ in place to keep their assets and staff safe. In large, busy, or public-access buildings, a voice alarm system may form part of that fire detection system, which is something that can be decided during the fire risk assessment.