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There is a sense in some markets that the paper and pulp industry will decline owing to the digital technologies with which people interact every day. While this might be considered logical, the reality is completely different. In fact, the paper and pulp industry has experienced a steady growth and will continue to do so in 2021. Production of paper increased by more than 450% in the last decades and the demand of paperboard in the world is expected to grow significantly, driven by e-commerce and big retailers increasing their presence in the online sales universe. This sustained growth in production capacity and paper consumption presents several fire risks to companies and exposes communities that develop around paper mills, to the impact of disasters caused by these fire risks. Fire risks in the paper and pulp industry Paper and cardboard are combustible, but this is not the only fire risk found in these types of industries. Raw materials and finished goods storage are sensitive to fire. In addition, the paper making process includes several stages where fires can occur, due to hot surfaces or poor ventilation. The most relevant fire risks on a paper plant are: Storage Areas: As mentioned before, paper and cardboard are combustible. Solid paper blocks and reels have hard surfaces that don’t ignite easily, but usually these reels can suffer minor damages or have loose sheets that significantly increase the fire risk. When paper reels are stacked in columns, gaps in the center can act as chimneys and when fires start in the bottom of the stack, this chimney effect will accelerate smoke and hot air spread, increasing vertical and horizontal flame spread. Wood and Bale storage fire risks Bale storage also presents a high fire risk, as loose materials are always present Raw materials for the paper making process can have two main sources, forestry products (mainly wood) or recycled cardboard and paper. Wood storage presents several challenges, especially due to wood chips that are highly combustible and, in some cases, even explosive. Bale storage also presents a high fire risk, as loose materials are always present. Fire in baled paper is difficult to extinguish and generates heavy smoke. In many recycling facilities, these paper bales are stored outdoors, where paper or rags soaked in flammable liquids, embedded between the paper sheets, can ignite resulting in a fast spreading fire. Chemicals, flammable liquids and gases In addition, it is possible to find different types of chemicals, flammable liquids and gases that are used in the paper making process. These materials have their own fire-related risks that need to be taken in consideration. Production Areas: In pulp factories, there are several long-distance conveyors that transport wood and wood chips. These conveyors constitute a fire risk and the most probable causes of fire are bearing damage, overheating of the conveyor and igniting chips in the environment. IR dryers, a common source of fire After the wood has been transported, chipped and digested, the paper making process becomes extremely humid, due to the large amounts of hot water and steam needed. But, as soon as the pulp fiber sheet starts to dry, the hot surfaces in contact with the paper sheets can be a source of ignition. IR dryers used in the process are also a common source of fire in the paper industry. When the sheet of paper is formed, close contact with reels and bearings moving fast can create static electricity that could ignite loose paper or airborne particles. Problems like these are likely to be more extensive in tissue mills. Paper dust is generated in certain parts of the process, especially where paper shits are slit or cut. Poorly insulated steam pipes lead to fire Poorly insulated steam pipes can ignite paper dust or even their own insulation materials. In addition, paper dust gathers in the ventilation grills of machinery, causing overheating and igniting as well. Heated oil is used in several parts of the process as well and if a malfunction occurs on the Hot Oil Roll systems, leaks might occur, exposing hot surfaces to this oil and causing ignitions. A paper mill has hydraulically operated machinery, where leaks or sprays might ignite as well. Service Areas: As in many other manufacturing facilities, several service areas can be found. Electrical and network equipment rooms have an inherent fire risk due to damaged wires or equipment, overheating or short circuits in high voltage circuits. Transformer and generator areas entail fire risks as well. High fire risk for boiler rooms Flammable gas distribution systems can be ignition sources, in case of leaks or damaged pipes or valves Hot water and steam are key components for the paper making process. For this reason, paper plants use high capacity boilers that can be powered by flammable liquids or gases. A high fire risk can be considered for boiler rooms. Flammable gas distribution systems can be ignition sources, in case of leaks or damaged pipes or valves. In addition to the fire risks mentioned in these areas, many maintenance operations can also pose fire risk, especially when hot works are being performed. Sparks caused by welding or the use of certain tools can ignite paper sheets or dust in the air. Poor housekeeping and buildup of paper dust, for example, increases the risk associated with maintenance and construction works. Prevention, the first line of defense According to the Health and Safety Executive from the United Kingdom, 60% of fires on paper mills are caused by machine faults and poor housekeeping. The first line of defense to avoid fire risks in paper plants is prevention. As mentioned before, a high number of fires in these types of facilities occur because of poor housekeeping and machine malfunction. The key is to identify the risks and possible ignition sources, and apply measures to minimize them. As in many industries, fire protection has two main components: Passive and Active protection. Passive fire protection measures Passive measures include fire rated walls, ceilings, and floors in the most critical areas. Chemical storage areas should be physically separated from other dangerous areas, if this is not possible then the walls separating areas should be fire rated and materials must be stored in a way that minimizes the risk of fire spread by radiation or conduction. Proper compartmentalization and intumescent protection of structural elements should be part of the package as well. Passive measures include proper ventilation and smoke control. As mentioned before, paper dust is a major fire risk, which is why ventilation and cleaning of hoods over the paper machine is important to minimize the possibility of ignition. Fire resisting construction should be designed with the following goals in mind: Protection of escape routes Form compartments to contain fires that might occur Separate areas of higher fire risk Protect load bearing and structural members to minimize risk of collapse Sprinkler systems, gas extinguishing systems and hose reels Active fire protection includes sprinkler systems, gas extinguishing systems and hose reels to support fire brigades Active fire protection includes sprinkler systems, gas extinguishing systems and hose reels to support fire brigades. Finished goods stored indoors should be protected with sprinkler systems and the same should be considered for chemical storage areas and certain raw materials. Paper bales, ideally should be protected by sprinklers that are suitably designed to cope with the height and located, in all cases, 3 meters above the level of bales stacked vertically (which should not exceed 5 meters height). Spark detectors in hoods, pipes and ventilation systems Dangerous sparks could be generated in several parts of the paper making process, which is why spark detectors must be installed in hoods, pipes, and ventilation systems. Water spray and CO2 systems can be used to protect machinery against these risks. Means to fight fires, like extinguishers and hose reels, should be provided to support fire brigades. All the elements should be properly identified and all personnel should be trained and made aware of the location of such devices. Importance of fire alarms Fire alarms are required in all paper mills and fire alarm call points should be provided in all locations, according to international guidelines, such as NFPA 72 or EN54. The spread of flames and smoke in paper, wood and chemical storage might become extremely fast. For this reason, early detection is critical. Many technologies might be applied in the different areas of a paper plant. Nevertheless, there are dusty or humid areas where regular heat or smoke detectors might fail under certain circumstances. For these areas, especially located outdoors, innovative state-of-the-art detection solutions might be applied, like Video Fire Detection (VFD). NFPA 72 standard for flame and smoke detection NFPA 72 provides guidelines to implement this technology for flame and smoke detection NFPA 72 provides guidelines to implement this technology for flame and smoke detection, opening interesting alternatives for designers and fire protection engineers. Many EHS managers and fire protection professionals selected VFD, because it is the only fire detection solution that effectively covered their needs. Many engineers, specialized in fire protection for paper plants, explained that they tested linear heat detection, aspiration smoke detection, IR/UV detectors and even beams, but none of these technologies performed as they needed on the dirtiest or more humid areas. Video Fire Detection (VFD) solutions Outdoor storage areas are often unprotected, because deploying flame or heat detection in large open areas can be costly and mostly ineffective. VFD solutions can detect smoke and flames in outdoor conditions, allowing the monitoring and protection of wood and paper bales in large areas. Fire detection and alarm systems should be designed with the following goals: Minimize risk of fires, including the use of fire detection technology in areas where regular detection technologies cannot be implemented or are not practical. Minimize risk of flame and smoke spread, with state-of-the-art detection algorithms that guarantee fast and effective detection. Also, reliable algorithms minimize the possibility of nuance or unwanted alarms. In case of a fire, fast detection gives occupants life-saving time to reach to a place of safety, before the flames and smoke have spread to dangerous levels. Global production of paper and pulp reached 490 million tons in 2020, with many industries and markets depended on the paper and pulp supply chain. That is why innovative ways to protect this supply chain, are key to sustain the paper market growth in the future.
The Grenfell tragedy has shocked the public and rocked the construction industry. The ongoing inquiry into the 2017 tower block fire has exposed huge flaws in existing practices across architecture, material specification, and building projects. It is also reinforcing the critical importance of fire protection. It took Grenfell, and admittedly the many years that have followed, for the industry to fully reappraise the product selection and testing regimes needed to ensure resident safety in buildings. Now, the tide is really starting to turn. Fire protection training Research we conducted across the UK, Germany, and France, in the aftermath of the disaster, revealed that knowledge levels surrounding fire and fire protection amongst some of our most trained professionals in architecture was very low. Across the three countries, only 3% of architects were able to correctly define the four basic fire protection terms: active fire protection, passive fire protection, fire resistance, and reaction to fire. Of the architects surveyed in the UK, 8% were able to define the four terms, in France, it was only 6%, and in Germany none. Hardly any of the architects interviewed, a mere 2%, said they’d had comprehensive fire protection training, most had some training, and less than one in ten (8%) say they’ve never had fire protection training. Fire-Protected buildings It was clear, post-Grenfell, that things needed to change, ensuring fire awareness is a top priority Our research confirmed that architects and specifiers had limited knowledge of fire protection and a lack of training in the area of designing safe, fire-protected buildings. It was clear, post-Grenfell, that things needed to change, ensuring fire awareness is a top priority, no matter how much time pressure industry professionals are under. And now they have. I believe that when COVID hit in spring 2020, a window of opportunity opened for fire protection awareness. Working together seamlessly Overnight, the majority of us were confined to our homes and adapting to working remotely where possible. For some businesses - such as ours here at Zeroignition - it had very little impact. Zeroignition is a global company and we have always operated remotely, enabling us to hire the best possible experts from around the world all working together seamlessly, remotely, and across 10 time zones. For other businesses, particularly architects, specifiers, and building consultants within the construction industry, this shift, which remains the same almost a year on, provided a very different way of working. A way that has now been proven to really work. Benefits of homeworking Online webinars have covered a variety of different topics including fire safety The benefits of homeworking are plentiful. One of the major benefits is time, a luxury many of us just didn’t have pre-pandemic. Now there’s no commute to work, to meetings, and to events. As exhibitions and conferences could not take place last year, many moved online, giving industry professionals the chance to engage and learn from the comfort of their own home, often at a time to suit their personal schedule. Since the outbreak of the pandemic last March, it has been reported that a whopping 49.2% of the British workforce were intent on investing time to actively further their learning. The NBS, (formerly National Building Specification) says it has seen a dramatic increase in webinar attendance. Eager participants include product manufacturers and also architects and specifiers. Online webinars have covered a variety of different topics including fire safety. Fire protection standards At Zeroignition we know that education is non-negotiable when ensuring buildings are built safely. Government regulations are being tightened to save lives, and as an industry, those of us in the business of design and construction must also continue to challenge ourselves to know more in order to meet incredibly high fire protection standards. Increased knowledge, coupled with a systematic approach - where products are seen together as a system, rather than individual components - would turn our methodology on its head for the better. Traceability is also a key component to add to the mix. One of the biggest failings unveiled by the Grenfell inquiry was the lack of traceability of products used for the building refurbishment. Investing in research and Development The introduction of a new regulator will help to ensure materials used when constructing buildings are safe This just wouldn’t happen in other industries such as aviation, or automotive, where every component of the structure is known and recorded. The introduction of a new regulator will help to ensure materials used when constructing buildings are safe, fit for purpose, and 100% traceable. Companies must be ready to stand up, take responsibility, educate themselves and invest in R&D to enable them to do things properly. The companies we’ve spoken to are willing to be more transparent, and share a product’s journey from testing, through to manufacture, installation, and maintenance, which is so important and really promising to see. Filling knowledge gaps From the very beginning, we’ve been challenging the industry to improve. To learn more. To try harder. To think differently. I can attest from our conversations with manufacturers that safety elements including fire safety have risen to the very top of the agenda. Never before have I seen companies so invested in R&D to enable them to build smarter, better, and safer – and consign appalling events like Grenfell to the history books. The pandemic has given the opportunity to invest time in filling knowledge gaps. So let’s continue to invest time in education and personal development to do better. Because it really matters. Change is imminent and safety is at the forefront.
As Grenfell remains a chilling reminder of the importance of fire safety in construction, new digital methods are now being adopted to guarantee the safety of end users. But how is digitization helping and how will this further advance fire safety during the wider construction process? There’s no doubt that the past five years have had a profound effect on the construction industry. Events such as the 2017 Grenfell Tower fire disaster have forced the industry to sit-up and rethink the processes it currently has in place. Campaign for a complete system overhaul The result has been a campaign for a complete system overhaul. Advocates for change, such as Dame Judith Hackitt, are now speaking at length of a ‘broken industry’ and how without major reform, the construction industry will never reach acceptable levels of safety. Yet hope is on the horizon and as is often the case with such events, they can and must serve as a catalyst for major change. Hackitt’s inquiry into building regulations and fire safety, following Grenfell, revealed a need for greater fail safes and a requirement for what Hackitt termed as ‘The Golden Thread’ of information. This is an accurate record of a building, providing a timeline of what has gone into the structure, from design to occupation and its ongoing maintenance. By having this in place, the industry can then deliver full transparency and accountability to help keep end users safe. Introduction of new building safety regulator Hackitt’s inquiry into building regulations and fire safety, following Grenfell, revealed a need for greater fail safesA further response has been the introduction of a new building safety regulator and new construction product regulator, both of which represent a landmark moment not just in fire safety, but improved levels of safety across the board. The first, which is under the Health and Safety Executive, will oversee the safety and performance of all buildings with a new, more stringent framework for higher-risk builds. The latter, (the construction product regulator), will be aimed at manufacturers to ensure that their products are safe, before being sold and that they abide by pre-determined levels of industry safety. If products aren’t deemed fit for purpose, these stricter measures will grant the regulator the power to remove products, revoke building safety certifications, as well as prosecute those who attempt to side-step rules. Building Safety Bill Speaking at the Construction Leaders’ Summit in February 2020, Hackitt explained that the Building Safety Bill and the creation of the new regulators will help the sector to change both technically and culturally, moving away from decisions that result in the ‘cheapest solution’, to one where safety and quality become paramount. Hackitt also warned that the regulators will have real bite. She said, “It will not look to see you have merely followed the rules, but check the building is safe from planning to occupation and you’ve done everything in your power to ensure this.” New laws post building regulations and fire safety review New laws have also been introduced since Hackitt’s review of building regulations and fire safety New laws have also been introduced since Hackitt’s review of building regulations and fire safety. In April of 2020, UK Housing Secretary, Robert Jenrick announced a series of measures comprising of what he called ‘the biggest change in building safety for a generation.’ These were changes that applied to multi-occupancy buildings of 18 meters and above, or six stories, whichever is reached first. For buildings in-scope, a duty holder regime will apply, with a Client, Principal Designer and Principal Contractor. The contractor and designers will have to demonstrate that the building is safe and the ability of the duty-holder to choose which building control body to oversee the removal of the construction/refurbishment. To make sure the regulation is followed, there are gateway points at various stages, requiring regulator sign-off before the project can move forward. The sign-off procedure can then only take place once the right evidence is in place. Before residents are allowed to occupy the building, a full digital documentation will have to be provided which includes drawings and datasets and any design changes will need to be amended, signed-off and recorded. The need for digital adoption It’s clear that with so many changes coming into play that a new way of working is needed, with the needle pointing towards digital adoption as an answer to these issues. One of its main benefits is that it gives specifiers, contractors and residents the ability to access extensive datasets on specific fire related products. This feature plays a huge role in guaranteeing the safety of buildings and end users, by supplying them with the most up-to-date information and the latest in industry laws and regulations. If the industry is to iron-out the risk of products being ‘mis-specified’, then architects must be given a vehicle to access this information as easily as possible. Rise in use of digital tools, 3D and data Another example is the recent changes to the RIBA Plan of Work – the industry blueprint for the process management of a build. While this still remains as the ‘go-to’ map for how a construction process should take place, digital innovation continues to transform many aspects of its project workflow. This can be seen in the likes of ‘Part 3 – Changing Processes’ where the use of digital tools is helping to shift the balance away from 2D information towards 3D and data. Digital site surveys are also becoming the norm, using cloud surveys, photogrammetry, lidar sensors and the ability to mount cameras on drones, to help with the success of projects. BIM (Building Information Modeling) BIM can be used to improve the design, construction and operation of buildings, making them safer for end users Feeding into this is also the greater use of BIM (Building Information Modeling). This digital approach can be used to improve the design, construction and operation of buildings, making them safer for end users. Again, it’s a concept that has been around for some time, but the recent shift in perceptions has allowed this way of working to flourish, with three quarters of specifiers now using BIM, compared to just one in ten a decade ago. Digitization – The only way forward It’s obvious to see that shifting to digital has an immeasurable benefit to the future of the construction industry. Not only do digital tools improve standards, reduce mistakes and improve record keeping and auditing at every stage, but it also keeps costs down and drives up quality. From previous history, we’ve seen that the construction industry is notorious for dragging its heels when it comes to change, but as we’ve seen so far, the quicker it adopts this way of thinking, the quicker improvements in fire safety and compliance can be achieved. ‘Build Back Better’ We’ve heard the government talk of ‘Build Back Better’ and the digitization of the industry will hold all the keys to ensuring this is possible. If nothing else, the construction industry owes it to the victims and survivors of the Grenfell fire tragedy to make sure that all is being done to eradicate the chances of future mistakes from happening again.
Fire and EMS agencies that use Aladtec scheduling and workforce management software and Firehouse records management software can now save time and keystrokes with a new integration. With the new integration, the Aladtec schedule automatically populates Firehouse Software’ daily rosters, thereby eliminating the mundane, error-prone task of duplicating roster data. When schedules change, Aladtec seamlessly updates the daily roster. Workforce scheduling and management The Crystal Lake (IL) Fire Department has used Aladtec for its scheduling since 2013 The Crystal Lake (IL) Fire Department has used Aladtec for its scheduling since 2013, but all records for training, inspections, and NFIRS reside in the ESO Firehouse database. Crystal Lake (IL) Fire Department Chief, William (Bill) Whyte said “Crystal Lake's 69 members, including 15 paramedics per shift, answer about 17 calls daily from three stations serving 56,000 people and about 51 square miles.” Fire Department staff scheduling Whyte wasn't doing reports when he started as a blue-shirt back in 1996, but record-keeping then was exactly like a scene from the firefighting drama-thriller movie ‘Backdraft’. Whyte said, "They talk about a book, where they write down the calls. When I started, we were practically right there. It was a logbook - graph paper, time, and where we went. The lieutenant would write in it every day." "I've been involved in keeping records for the last 17 years, I can tell you, we went from growing that, into more of a paper form, and it’s come a long way. There's still ways to go, but yes it's changed tremendously," adds Whyte. Aladtec integration The Aladtec integration simplifies having to add the people every time a fire personal goes on a call, on every rig. So now when they pick up to add the personnel, it's already there. "Whether it's a simple burning complaint to a structure fire, all of our calls go through the exact same process," Whyte explained. Tracking of emergency calls On a structure fire, it's usually the first-arriving officer who's in charge of starting the report" He adds, "The people responding to the call - if it's an ambulance crew, then the senior paramedic is the one in charge, and he'd be the one responsible for starting and completing the initial report. On a structure fire, it's usually the first-arriving officer who's in charge of starting the report.” "Once that is done, the company's officer is responsible for reviewing that report. Then me, as battalion chief, I review all of my reports as a shift commander in charge of 20 people at the end of my shift. And me, being in charge of the statistics and all that stuff, once a month, I review the entire month again, then I go through the process of creating the file to send to the state," said Whyte. He further added, "The good thing, it changes because we have multiple people who change at different times of day for different reasons, so all that movement is captured in the roster because it goes along with the (Aladtec scheduling) program. It does save a lot of time and is more consistent in the documentation, because guys make mistakes all the time.” Records keeping in the database “It's one thing for a simple ambulance call in the same house, but sometimes on a structure fire, they don't always remember whose on this engine, because they're not in the same house. The bigger the call, the more vehicles, the more efficient they become in doing the report. It makes it quicker and more accurate," Whyte said. Harrisburg (NC) Fire Department has used Aladtec for its scheduling since 2015 for records keeping of trainings, inspections, and NFIRS reside in the Firehouse Software database. Harrisburg Fire Department Battalion Chief Tim Wooten said “Harrisburg's 42 members work three shifts from three stations, responding to 2,546 incidents last year - about 56 percent of which were medical calls. They cover an area of about 32 square miles and 20,000 people, just north of Charlotte. Each shift is led by a battalion chief, overseeing captains, engineers, and firefighters.” Software integration Previous to importing the integration, the reporting officer would need to identify each individual and which apparatus they rode. "This could be somewhat time-consuming with the amount of swaps, trades, and transfers we do as a small department," said Wooten, adding "We had groups set up, but with our frequent changes, those groups only worked some of the time." For the ease of entering the proper personnel in an accurate and timely manner, it has been a great addition" Wooten estimates the integration saves a few minutes on each report completed. He said, "However, for the ease of entering the proper personnel in an accurate and timely manner, it has been a great addition. We were seeing some errors with all our personnel changes, and users were just not checking to assure the correct people were listed. Firing up the integration wasn't tough.” Firehouse and Aladtec collaboration Tim Wooten concludes, "I would suggest that the user have a good understanding of the Specific IDs and how those relate to the individuals in Firehouse and Aladtec. Also, the process of our setup was made easier as we had our truck schedules built already in Firehouse." Aladtec will announce new integrations soon. They provide online scheduling and workforce management software for mission-critical agencies such as EMS, fire service, law enforcement, and dispatch. The online workforce management smart platform puts real-time staff scheduling, time and attendance tools, in the palm of your hand. It tracks licensing and certifications, offers customizable forms and reporting, and allows leaders and members to communicate instantly, saving time and money.
The power of data provides numerous benefits to the fire service, and today’s data collection and analysis software tools are making data more valuable than ever. Data collection and records management have been a core requirement in the U.S. fire service since the Federal Fire Prevention and Control Act of 1974 established a necessity for state and local governments to develop fire reporting and analysis capabilities. The National Fire Incident Reporting System (NFIRS) requirements cover incident and casualty reporting, and later versions of the NFIRS format (NFPA Standard 901) have expanded the collection of data beyond fires to include a full range of fire department activity on a national scale. All 50 states and the District of Columbia report NFIRS data, which together represent the world’s largest national, annual database of fire incident information. Benefit The Operation Of Fire Department Effective collection and analysis of data can help fire departments document their performance to various stakeholdersAnd the benefits of data collection at today’s fire departments also extend beyond the ability to meet NFIRS requirements. Collecting and analyzing data from department training records, building and inspection information, document management, and apparatus and equipment maintenance and tracking, among other categories, are additional aspects of data collection that can benefit the operation of a fire department. A variety of commercial data collection software products help to streamline data management in today’s fire service, including suppliers such as Firehouse by ESO, ImageTrend, ZOLL and Emergency Reporting. In particular, effective collection and analysis of data can help fire departments document their performance to various stakeholders, make a stronger case when applying for grants and/or additional funding, and understand strategically how their department can improve. Demonstrating Fire Department’s Effectiveness “Data is driving the fire service, but humans are in the driver’s seat,” says Tom Louis, Business Development Analyst for Emergency Reporting. “Humans must extract data, compile it and communicate it in an effective manner to demonstrate a department’s effectiveness in serving the community.” Collecting data such as daily logs, incidents, maintenance and safety analytics can enable a fire department to tell its story more effectively using numbers More sophisticated management of incident reporting and other data can support departmental requests for grant money and other funding. “Most departments are looking for sources of funding, and they know the firefighter grants are out there, so they need to up their game,” says Louis. “Data collection can bring value locally to meet a department’s need to demonstrate its effectiveness to the community.” “In the fire service, decisions cannot be made on emotion alone, and people are grateful for [data management systems] we provide,” he adds. “Taxpayers require a level of transparency in order to hold those managing the services of a community accountable, to justify and verify the essential reason for their existence.” Promoting Firefighters’ Health And Safety Capturing data points can also serve as a means to analyze the situation and prevent injuries from happening Another benefit of data collection is to promote the safety of firefighters. For example, data collection can enable a department to track firefighters’ exposure to carcinogens, hazardous materials, blood-borne pathogens, and/or “atypically stressful events.” If there is an injury or illness, data documentation can help to demonstrate a firefighter’s qualification for injury benefits or medical care, document any personal protective equipment (PPE) failures, etc. Capturing data points can also serve as a means to analyze the situation and prevent injuries from happening. Louis says records management systems can provide a return on investment (ROI) within a year or less based on the ability to identify areas in a department that need improvement. Better data guides more efficient deployment of manpower and application of resources. Data can also document compliance with national standards to achieve accreditation with the Center for Public Safety Excellence (CPSE), for example. Considering the high cost of equipment and other fire service expenses, the cost of good data management software is “small potatoes,” says Louis, especially considering the benefits. Cloud-Based Data Collection System Emergency Reporting provides a 100% cloud-based system to collect and report fire service data, and annual subscription costs vary depending on which modules are purchased and on the size of a department (number of fire stations). A starter NFIRS-only package starts at under $1,000 a year. Other software companies provide a range of products including both cloud and/or systems installed on-premise. Simplicity of use is one point of differentiation among various products. Data reporting software from companies such as Emergency Reporting is a powerful management tool in the fire service Before the advent and growing popularity of specialized data reporting software systems, fire departments typically used laborious ‘pen and paper’ reporting techniques, or they used ‘home-grown’ computer systems designed using Microsoft Excel spreadsheets and/or Access databases, for example. The next wave of data management systems is providing more robust business intelligence services, including real-time data in the form of dashboards that enable insight into the state of a department at a glance. Application software protocols (APIs) are enabling integration of data systems with scheduling software, response software and other solutions. Data For Fleet Management Systems If you make data easy to use, then decision-makers can extract data that is trustworthy and easily understood"In the age of the Internet of Things (IoT), there will be more integration with devices such as heart monitors or apparatus systems that can provide data for fleet management and maintenance systems. “The data environment will get denser, and the ability to sift through it and pull out useful information will be more of a challenge,” comments Louis. “Beyond compliance, probably the biggest benefit of better data collection is the ability to extract data out of the system to make intelligent, actional decisions,” says Louis. “If you make data easy to use, then decision-makers can extract data that is trustworthy and easily understood.” “It allows you to take an introspective look into the performance of your department, using data that measures what you do day-to-day, incident-to-incident,” he adds. “Measure it and you can tell your story of what you’re contributing to your community.”
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