FDM software's integrated records management solution goes live for Burnaby firefighters
Published on 11 August 2010
In December 2008, the Burnaby Fire Department began looking into upgrading their RMS. “We were looking for a flexible software package that could be customized to fit our needs,” says Deputy Chief of Operations, Shaun Redmond. “After reviewing the products available, we felt that FDM was the best solution available.” The department recently went live with FDM RMS Personnel, Properties, Training and Inspection modules.
“The transition to FDM has been very smooth,” continues Redmond. “Throughout the entire process, we have received great support from FDM staff. Later this year we will be adding the Incident Reporting Module. Adding this module will result in a large increase in the number of personnel who will have access to the program. This will require a significant amount of planning and training. Normally, we would have concerns about this, but judging how smoothly the first two modules were implemented, we are confident that FDM will assist us through a seamless transition. We are looking forward to adding this module and reaping the operational benefits.”
“We are very pleased to play an active part in the safety of our community, Greater Vancouver, by adding Burnaby to our list of valued clients,” says FDM President Ed Colin.
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